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MAC Agent Computer Group CreationMAC computers will need to be installed into a separate computer group. To create a computer group for your MAC(s), in the ThreatLocker Portal, navigate to the Computer Groups page. Click the 'New Computer Group' button at the top of the page. Input a name for the new group. In the Computer Group Type section, select 'MAC' from the dropdown menu. The remainder of the settings can be left at their default selections.
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MAC Agent InstallationThis article will outline the process of installing MAC computers on the ThreatLocker platform. To start, you will need to create a Computer Group for MACs, as outlined here: KB: MAC Agent Computer Group Creation. Continue by downloading the ThreatLocker MAC Agent from the ThreatLocker Portal. Navigate to the Computers Page. Click the ‘Install New Computer’ button. The PKG Installer will be located in the RMM and Script Deployment Window.
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MAC Agent Group Key LocationGroup Key (InstallKey) Location Before installation, you will need to retrieve your Group Key from the ThreatLocker Portal. Please note: This is NOT the same as the Unique Identifier that is found on the Computers Page > Install New Computers window. First, you need to create a separate Computer Group for your MAC computers. For instructions on how to create a separate group see the associated articlehttps://threatlocker.kb.help/mac-agent-computer-group-creation. Navigate to the Computer Groups Page.
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Mac Agent Beta TestingImportant: ThreatLocker Access for Cyber Heroes must be set to Read Only for organizations that are participating in the Mac Agent beta testing. Minimum Requirements Operating System - macOS 11 Big Sur. 11.5.2 specifically has been tested and proven to work Functionality Application Control Storage Control Installation For instructions on how to install the MAC Agent, see here https://threatlocker.kb.help/mac-agent-installation. Bug Reporting To report any problems or errors, please reach out to the Cyber Heroes.
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Uninstalling the ThreatLocker MAC AgentTurn off the Tamper Protection Feature in the ThreatLocker Portal Disable Tamper Protection | ThreatLocker Help Center (kb.help) Click on the ThreatLocker icon in the tray. Select 'Quit'. Users using MAC Agent 1.0 and above will have the app automatically removed by the uninstall command. Users using any version below 1.0 will need to manually remove the ThreatLocker app using the directions found at the bottom of this article before attempting to run the next Terminal command.
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Mac Applications on Approval Request PageIn the Matching Applications section, when Add the file(s) to an existing application definition is selected, Mac App will now appear as a selectable option within the Existing Application dropdown box.
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Mac Application Policies: Option to RequestWhen configuring Mac policies, you can enable the ability for users to submit a request when they are denied from performing a particular action. This option can be toggled On or Off by selecting the Yes or No radio buttons (respectively) found below "Do you want to allow the User to request access?