Help CenterNote: ThreatLocker is working on making all customizations available as an Advanced Setting.
Table of Contents
ThreatLocker Notification Appearance | Redirect URL | Storage Control Request Window Appearance | Customization Links
ThreatLocker Notification Appearance
ThreatLocker allows you to customize the text of the pop-up window for Application Control Policies set to deny with the option to request. To customize this window, start by navigating to the 'Modules' dropdown and selecting 'Application Control' using the left-hand side of the page.
From 'Application Control', select the 'Policies' tab in the top right corner of the screen.
On the 'Policies' page, select the policy you will be editing. This policy must be a deny policy with the option to request. Otherwise, the option to customize your ThreatLocker pop-up will not be available.
For example, many customers choose to add this customization to the Default-Deny policy at the group level.
Alternatively, you can select the '+ New Policy' button at the top of the page to create a new policy.
Selecting one of these options will open up a side panel to either edit or create a new policy. If the policy is set to deny, a section will exist at the bottom of the page titled 'End User Experience'. Ensure that 'Show Notification and Allow User to Request' is switched to 'On'.
Once this has been selected, a new tab titled 'ThreatLocker Tray Notification' will appear at the top of the page.
Navigating to this tab will provide you with several customization options. The first section is titled 'Notification Appearance' and includes the following:
- Message - Message that, by default, informs the user of what was blocked.
- Request Button Text - The text displayed on the button that users will press to send an Approval Request.
- Hide Button Text - Text displayed on the button that a user will press if they do not want to request access and do not want to get future notifications of this file being blocked.
Changing the text in any of these boxes will change the text within the corresponding field in the notification.
Note: By placing %FullPath% into the text fields, the file name will be inserted. By placing %BrandName% into the text fields, the organization name will be inserted.
Redirect URL
The Redirect URL is a link that the user will be directed to after submitting an approval request. Filling out this section is not required. To enter a 'Redirect URL' for this policy, enter a link in the provided field:
Once you have saved and deployed policies, the next time a user submits a related request, they will be redirected to the website you put here.
Storage Control Request Window Appearance
ThreatLocker also permits users to customize the Storage Control Request Window. This window will display when a policy set to Deny with Option to Request is matched.
To make changes to this window, navigate to 'Storage Control' on the left-hand side of the portal.
From the 'Storage Control' page, select the policy you would like to change. You can also opt to create a new policy using the '+ New Policy' button in the top left side of the page. As long as the policy is set to 'Deny' with the 'Allow User to Request' option switched 'On', a tab titled 'Tray/Request Appearance' will populate.
This page allows you to customize the following:
- Message - Text that appears above the message field, instructing users to include a message optionally. This field contains a checkbox that allows you to make inserting a message mandatory.
- Email Message - Text that appears above the email address field, instructing users to include an email address optionally. This field contains a checkbox that allows you to make inserting an email address mandatory.
- Send Button Text - Text that appears on the 'Send Request' button that will submit the approval request.
- Login as Administrator Button Text - Text that appears on the 'Log in as Administrator' button that will open the ThreatLocker portal for administrators to sign in.
- Cancel Button Text - Text that appears on the 'Cancel' button, which will close out the Request Window.
- Redirect URL - A link that the user will be directed to after completing the submission of an approval request. Filling out this section is not required.
Customization Links
For further information about ThreatLocker customization, please refer to the following articles:
Branding – Changing an Organization Logo | ThreatLocker Help Center
Branding - Changing the App Name | ThreatLocker Help Center
Tray Settings - Redirect URL | ThreatLocker Help Center
Tray Settings - Menu Customization | ThreatLocker Help Center
Tray Settings - Show Request Access on Blocking | ThreatLocker Help Center
Tray Settings - Configurable Notification Timeout | ThreatLocker Help Center
UAC Branding Agent Setting | ThreatLocker Help Center
ThreatLocker is working on making all customizations available as an Advanced Setting.