Beta Portal Release Notes

5/31/2023 The old portal has migrated and is now an Angular Portal. Moving forward, new live release notes will be found on the Portal Release Notes page, and the beta and legacy beta release notes will be viewable here. 

10/13/2023: Released to beta.threatlocker.com

Updated 11/21/2023

New Features

• Instantly pay the total amount due on an invoice with a credit card or ACH using the Pay Now option 
• In Organization Settings, the ability to set an automatic signout to administrators based on a time limit is now available
• Incident Recovery clients have the option to provide free 90 day trials for onboarding Incident Recovery accounts  
• For Windows users, a new "Enable Computer Proxy Server" setting is available in the Groups Settings, and will allow for Proxy Settings to be set prior to installation of new endpoints 
• When a save button is disabled due to missing information in the form, a message will alert users to fill in the missing information 
• Added new buttons "New Policy" and "New Tag" to the Application Control, Application Policies, and Tags screens 
• The Azure integration now supports nested group mapping 
• We have added the Ignore option to Storage Requests 
• Incident Recovery partners now have the option to provide free 90-day trials for onboarding Incident Recovery accounts. Contact your Account Manager for more information. 
• Added the Maintenance Settings button to all Learning Modes on the Computer's Page 
• The Unified Audit will now filter by operating system to make sure that adding an application will match the destination operating system 
• In the Computer Groups settings, Excluded Processes options now include Network exclusions 
• ThreatLocker Cyber Heros can now enable Auto Refresh in Organization settings on behalf of Administrators. This will enable the option to be checked on the Health Center and the Approval Center. 
• We've added an additional message when deleting Configuration Manager policies to clarify intended behaviors 
• In Organization Settings, administrators can now toggle off the option to send emails to end users from NoReply@ThreatLocker.com 
• In Organization Settings, the ability to set an automatic signout for administrators based on a time limit is now available 
• The Azure integration now supports nested groups mapping 
• To increase security around MFA options, SMS will no longer be an option for newly created administrators  

Improvements

• Automatic emails will be sent from billing.threatlocker.com when a card is declined during the Pay Now process
• Added information to the System Audit, including who ended a Maintenance Mode if it was ended manually
• We have updated the UI for Elevation to a slider to simplify the addition of Elevation time without the need to calculate time zone differences   
• Improved application visibility so that applications in grandchild organizations can be seen in parent organizations 
• Added Network Control policy options for Communication Protocols that includes TCP/UDP, TCP, and UDP. Policies will default to TCP/UDP
• On the computers page, we have added a flag for any computer that needs to reboot 
• Throughout the portal, in any text input field, examples and directions will be italicized, and pre-filled data will not 
• Any portal activity that includes a change to the system like create, update, edit, delete, approve, etc. will now automatically refresh the page when the action is committed
• Improved the Open Testing Environment button to include a check that prevents administrators from calling a new testing environment quickly and repeatedly
• Improved the 403 error handling when a user's login token expires 
• In the Application Policies sidebar, if a policy is not attached to an application, "Not Found" will be displayed instead 
• Resolved an issue where, when moving a computer between organizations, the tags from the first organization would also be moved 
• Improved the logging in the System Audit of changes to Roles, including reads, modifies, deletes, and creates 
• Added the ability to create a policy at the same time when creating an application
• Approval Center columns are now sortable 
• Improved and optimized the way table data is processed from various ThreatLocker databases
• Improvements to data validation on ThreatLocker Ops Policy fields to ensure policies are written properly 
• Health Center Alerts are now displayed in a grid and are sortable 
• Added Approval Center filters on each column 
• Added an Operating System filter to the Application Control Page to limit views to Windows, Mac, or All 
• Removed the option to use unsigned certificates within an Approval Request 
• Added a new Front Page to highlight our new Beta Portal 
• The timeout for the Reports Page has been increased to 10 minutes to accommodate large report generation 
• Added an option to create an Application Policy as a new Application is being created 
• Added information to the SAML integration page to simplify setup 
• Improved the logging in the System Audit of changes to Roles, including reads, modifies, deletes, and creates
• Throughout the portal, in a text input field, examples and directions will be italicized, and pre-filled data will not 
• Updated the Application Slideout option to improve clarity; "Kill Processes" is now "Kill Running Processes" 
• UI improvements to the Storage Policies sidebar, the Network Control Policies Slideout, and the Applications and Application Policies Slideout
• UI Improvements to simplify the addition conditions for custom rules in the Applications Slideout and the Approval Center
• UI on save buttons has been simplified and updated, 
• In the Application Policies sidebar, if a policy is not attached to an application, "Not Found" will be displayed instead of the policy
• Improved the 403 error handling when a user token expires 
• Throughout the portal, the Log to Audit will be enabled by default and will not be available if the administrator selects "Deny" or "Ringfence" 
• Any page activity that includes a change to the system, like create, update, edit, delete, approve, etc., will now automatically refresh the page when the action is committed to the portal 
• In the Approval Request Slideout, the default will adjust to New Install if the file does not match a built-in or an existing application 
• Users with access to our new Health Center will be directed there on login. Users without access to the new Health Center will be directed to the Organizations page on login. 
• Throughout the portal, positive actions will be on the right (save, update, create, etc.) 
• Mac computers will now have the option to ignore chosen paths during baseline 
• From the Unified Audit, links to the associated policy will be included in the information sidebar 
• Sidebars are no longer dismissible when clicking outside the sidebar, stopping users from losing data without committing the changes 
• When Elevation and Ringfencing are not selected in the Modules option on the Organization page, the features related to these will be deactivated 
• Updated the UI for Elevation to a slider to simplify the addition of Elevation time without the need to calculate time zone differences 
• SMS will now include an agreement to receive messaging from ThreatLocker 
• Improved application visibility so that applications in grandchild orgs can be seen in parent organizations
• Help Desk Emails have been reduced and will now only send when a ticket is opened, changed to In Progress, changed to Customer Input Required, when a comment is logged, or when it is marked resolved

Bugs and Fixes

• Resolved an issue that prevented administrators from creating a Storage Control policy
• Resolved an issue where the Policy ID was not visible in Storage Control policies
• Resolved a 400 error with Add to Application 
• Resolved an issue preventing Mac Policies from being disabled
• Resolved a 400 error when moving certain computers into Learning Mode
• Resolved an issue with the Operating System filter, which failed to include all endpoints
• Resolved an issue with a missing hardcoded character when setting up ThreatLocker Relay settings
• Resolved an issue with lowercase serial numbers in Storage Control policies
• Resolved a filter issue between "Computers in Monitor Only" and "Mode and Computers in Secured Mode" on the Unified Audit
• Resolved an issue with Elevation that prevented the addition of Elevation during policy creation
• Resolved an issue where the Ignore Request button was showing in Unified Audit sidebars
• Resolved a 400 error when creating a new ThreatLocker Ops policy
• Resolved an issue related to Cyber Heros having access to approve requests without 'Full Control' set on ThreatLocker Access
• Resolved an issue with Mac Applications where "No Existing Policies" would display incorrectly
• Resolved an issue with the Health Center that prevented the log resolving an issue in the System Audit 
• Resolved an issue with the View Approval button in the Cyber Hero Management Approvals Processed report 
• Resolved an issue with the Save Search feature in the Unified Audit which prevented administrators from saving a search 
• Resolved an issue with missing view for FireFox extensions in the View on System Lookup in the Approval Center 
• Resolved an issue with Tags where deleting all tags would give a 400 error 
• Resolved an issue with a 500 error sending more information than necessary 
• Resolved an issue where permanent elevation applied to a permanent policy would still create two separate policies 
• Resolved an issue showing MFA options on login without those settings being enabled 
• Resolved an issue with the order of filtering in the Unified Audit column and Pending status 
• Resolved an issue in Administrator settings that allowed users to select multiple MFA options 
• Resolved an issue where files matching by SHA would not show in the Matching Applications section of the Approvals window 
• Resolved an issue with Cyber Hero Management settings which forced clients to enter instructions when adding an email address 
• Resolved an issue with Global Policies notification that a policy for that application already exists 
• Resolved an issue with SAML interacting with Duo as a MFA
• Resolved an issue that prevented file history from loading properly on both the portal and beta portal 
• Solved an issue in the Unified Audit related to timeouts by removing the Computer Groups filter from the Advanced Search Options
• Resolved an issue with newly created administrators who were forced to use Duo Authentication when Duo was not enabled 
• Resolved an issue with the Help Desk related to uploading a file or attachment to a ticket 
• Resolved an issue in Computer Groups Settings where users could not select None on Create Policies on Baseline Upload 
• Improved search options in the Unified Audit to include that searching by Username no longer requires Domain 
• Resolved an issue with Application Control that prohibited Elevation and Ringfencing during policy creation even with those Modules enabled 
• Resolved an issue with Unified Audit advanced search filters not working as intended 
• Resolved an issue with Application Control where Created By would incorrectly display as <SYSTEM> 
• Resolved an issue where the Trial Expiration bar was not showing as intended 
• Resolved an issue in the Portal where policies for one organization would show in another organization as administrators went between organizations 
• Resolved an issue on the Computers Page where Parent Level applications were not visible in the Maintenance Mode drop-down 
• Resolved an issue where a small amount of Network Control Policies sometimes lost the ability to be updated 
• Resolved an issue that allowed computers with different operating systems to move into the same groups 
• Resolved an error in the Help Desk that caused the Ticket History to not populate as intended 
• Resolved an issue with Create New Applications where the Add to Policy option would not pre-populate all expected fields 
• Resolved an issue in the Help Desk where Chat Summaries were not being included in the ticket history once the chat closed 
• Resolved an issue where Elevation Policies were not ordered correctly on creation, causing the Elevation policy to be ignored 
• Resolved an issue with the application policy expiration setting that did not allow for permanent elevation once set at a lesser amount 
• Resolved an issue with the Switch to Portal and Switch to Beta links in the Portal 
• Resolved an issue with Storage Control and Authorization Hosts where Applies To level was not being applied as intended 
• Resolved an issue where the network policy count would not update when a network policy was deleted 
• Resolved an issue allowing administrators to select all built-in apps when creating/editing a policy 
• Resolved an issue where Child Organization Applications would not show permitted policies 
• Resolved an issue when trying to update ALL computer groups and we now exclude Mac groups from that update process 
• Resolved an issue with newly created administrators and their roles not applying to their account immediately 
• Resolved an issue when a child org level application is moved up to the parent level, the permitted policies are in place for that application were not visible 
• Resolved an issue allowing child level organizations to log in to the portal when the parent level had an expired trial period 
• Resolved an issue where the Deploy Policies button did not turn red when a Policy was updated 
• Resolved an issue with Grandchild organizations not generating the correct Authorization Key 
• Resolved an issue with the installation script which was not including the correct instance when downloaded 
• Resolved an issue where group level Cyber Hero Instructions were not available 
• Resolved an issue in the Help Desk where the Closed Tickets popup would populate without including the closed tickets to review 
• Resolved an issue where selecting items and then changing policy level would not de-select those checked items 
• Resolved an issue causing approvals in the Approval Center to appear out of order based on time 
• Resolved an issue with the Health Center that prevented the log resolving an issue in the System Audit
• Resolved an issue that allowed clients add rules in process path for Microsoft Edge or Chrome 
• Resolved an issue with the Group By filter in the Unified Audit

10/10/2023: Released to legacybeta.threatlocker.com

Improvements

• Invoice Statements will now include a Payment Status that reflects the current status of each invoice listed on the statement 
• On the payments page, the Total Amount Due has been updated to reflect refunds 

Bugs and Fixes

• Resolved an issue with invoices marked Paid even after a failed payment had been processed 
• Resolved an issue where newly invited users were not added to their group or organization

10/9/2023: Released to beta.threatlocker.com

Improvements

• Moved the Action Type column in between the Details and Policy Action columns 
• In the Unified Audit, wildcards (*) can be used in the Details/Paths fields. A tooltip now highlights this change
• In the Unified Audit Advanced Search options, positives will be grouped together with an "Or" and negatives will be grouped together with an "And" 
• In the Unified Audit, if a non-approved ( ! | <> %” ) special character is recognized, an error message will appear 
• When a policy is set to Deny, the option to "Log to Audit" will not be available to configure. All Deny actions will be logged 
• When adding a new email to the Cyber Hero Management Escalation, the default instructions will apply if that field is left blank 
• Added a button to allow a policy to be created when creating an application 
• We've added Tags to ThreatLocker Ops 
• Our Azure Integration has been updated to allow .us sign-ins. This was a critical change to support GCC High Government Azure Tenant use 
• Nested groups and Sync option are now available in the Azure integration 

Bugs and Fixes

• Resolved an issue with conflicting data on login tokens related to API loops 
• Resolved an issue where Network Control Policy Tags were not sending correct data 
• Resolved an issue where, during an Approval Request, the Hash was not automatically added to an Application Definition when approved via a Maintenance Mode 
• Resolved an issue with Network Control Policies causing a 400 error 
• Resolved an issue in the Health Center which was causing timeouts on the Remote Management widget 
• Resolved an issue with SAML related to the SAML redirect 
• Resolved an issue with pagination on the Approval Center 
• Resolved an issue causing Client instructions to be hidden in the Approval Request details 
• Resolved an issue causing users to be logged out if they attempted to manage an organization without permissions 
• Resolved an issue in the Unified Audit Advanced Search which would fail to clear previous selections when starting a new search sequence 
• Resolved an issue where the Network Control System Audit logs did not include the policy level 
• Resolved an issue with the Copy Policies button related to excessive concurrent clicking 
• Resolved an issue causing users to be logged out when their permissions are changed. Sessions are only expired when the password is modified
• Resolved an issue with the UI for the Help Desk and overflowing components
• Resolved an issue where ThreatLocker Ops was not displaying correct information when the policy name field is null 
• Resolved an issue allowing browser extensions requests to include Elevation
• Resolved an issue with the visibility of reports that contain over 30 columns   

10/9/2023: Released to legacybeta.threatlocker.com

Improvements

• Invoice Statements will now include a Payment Status that reflects the current status of each invoice listed on the statement 
• On the payments page, the Total Amount Due has been updated to reflect refunds 

Bugs and Fixes

• Resolved an issue with invoices marked Paid even after a failed payment had been processed 

9/19/2023: Released to beta.threatlocker.com

Improvements

• ThreatLocker Ops is now available for Clients 

Bugs and Fixes

• Resolved an issue with Facebook information on the beta homepage 

9/15/2023: Released to beta.threatlocker.com

Improvements

• Input directions are now displayed as italicized text 
• On the Application Control Page, policies can now be viewed by Built-ins, My Apps, or All 
• When an Approval Request matches a ThreatLocker Built-In Application, the option to open the Testing Environment will be less prominent but still available 
• UI Improvements to the Application Policy Slideouts
• UI Improvements to the Unified Audit to improve the look and flow of information 
• Password Reset Emails will now come from noreply@threatlocker.com 
• In the Computers and Computer Groups Slide out, we have moved Tray Branding into a separate tab along the top 
• Included a "Reset Password" button on the update admin Slide out. 
• In Application Policies, Custom Rules (legacy feature) within Ringfencing will now only show for partners who are currently using a custom rule. Tags are now a separate field 
• When Elevation and Ringfencing are not selected in the Modules option on the Organization page, the features related to these will be deactivated
• New Application Requests are now checked against multiple variables before creating a new policy, including Ringfencing and Policy Expiration 
• The Unified Audit timeout is now 5 minutes rather than 2 
• Added an end-user notification when an approval request results in the file being added to an existing application 
• Prospective partners will need to participate in a Demo prior to logging into the portal and beginning a trial
• The Check-In History feature is now available to all clients  
• In the Unified Audit Advanced Search options, positives will be grouped together with an "Or" and negatives will be grouped together with an "And" 
• From the Organization's page, clicking anywhere in the organization table will open that organization in a new tab to manage. The settings icon will now open the settings sidebar
• In the Unified Audit, the hostname will now automatically fill available hostnames based on the managed organization, including child organizations if that parameter is selected 
• The Create and Edit Password buttons now include the option to use SAML
• Tooltip added to the Restart Service option with an explanation of available options
• On the Computer's page, clicking the ThreatLocker Version will now open the Version dialog 
• Added the Maintenance Settings button to all Learning Modes on the Computer's Page
• All Partners will now have access to the Check-In History, viewable on the Computer's Page 

Bugs and Fixes

• Resolved an issue with Facebook information on the beta homepage 
• Network Control Policies will now be grouped by source and destination locations 
• Resolved an issue that caused internet exclusions to not apply to policies immediately 
• Resolved an issue where updating a network control policy name would cause an error 
• Resolved an issue which prevented users from logging based on their instance 
• Resolved an issue with the visibility of "Trial Not Started" 
• Resolved an issue where the Deploy Policies button did not turn red when a Policy was updated  
• Resolved an issue where updating a network control policy name would cause an error 
• Resolved an issue on the Computers page where sorting by any column would reset the page size to 25 
• Resolved an issue with Maintenance History that would not include all data when viewing a child account from a parent account 
• Resolved an issue with the Unified Audit searching where opening an advanced search option but not including any options would cause an error 
• Resolved an issue with new Network Control Policies that would not properly update 
• Resolved an issue with the View Check In times 
• Resolved an issue with the way expiration polices populate based on existing/non-existing permit/deny policies 
• Resolved issue with Never Expire elevation policies showing incorrect elevation expiration date/time 
• Resolved an issue related to exporting large quantities of Unified Audit logs 
• Resolved an issue related to visibility and switching between pages in Network Control 
• Resolved an API issue with OS type which caused errors on Network Control 
• Resolved an issue causing users to not enter Certificate SHA values to an application in the Unified Audit 
• Resolved an issue with the option to copy Application policies from one child organization to another 
• Resolved an issue with the option to copy policies from one child organization to another 
• Resolved an issue causing approvals in the Approval Center to appear out of order based on time 
• Resolved an issue were a domain could be reused in multiple different organizations 
• Resolved an issue related to updating the information of a newly added administrator 
• Resolved an issue with the count of permitted policies 
• Resolved an issue where the Logon Scripts buttons were not functioning as expected 
• Resolved an issue with the Created By field not populating as expected 

9/13/2023: Released to legacybeta.threatlocker.com

Improvements

• All unique quotes will now generate a unique invoice. Appending a quote will also generate a unique invoice to reflect the changes. 
• Mac versions 2.1 or higher will not learn ThreatLocker Hash and only use SHA256 
• For Mac OS, Built-In applications will be applied during automatic learning 
• Organization owners will now see their managed organizations at the top of quotes and invoices 
• Private IP addresses are now visible in the portal on the computer's page
• Site Mapping has been added to the ConnectWise Integration 
• Custom Rules for Google Chrome have been removed from the Rules Engine and will now only include hashes
• Clients with overdue invoices will now receive an email with the information to avoid service interruptions 
• Threat level and Event Occurrence functionality are now included in ThreatLocker Ops 

Bugs and Fixes

• Resolved an issue with MAC baselining that allowed it to learn a file that was already denied by a standing policy 
• When creating groups, we will now check for existing policies prior to creating new policies 

8/29/2023: Released to beta.threatlocker.com

New Features

• Added RMM Install Scripts to the new portal
• Added more options for a default elevation time in the Organizations settings menu
• Added Excluded Processes for all operating systems

Improvements

• UI usability improvements to the Storage Policy sidebar 
• Improved the Move Computer function so that the learning schedule starts a day before the current date/time when enabling learning and rescan baseline 
• Changed requirements of new clients who sign up for a trial. They will now be required to attend a demonstration prior to logging in 
• Updated the visibility of Built-In Deny Policies on the Applications page 
• Updated several areas of the portal to be consistent across the platform 
• Included an option to open a new tab with a right-click 

Bugs and Fixes

• Resolved an issue where creating a storage policy with a path that ends with a wild card will add an additional “\*” to the file path 
• Resolved an issue where Duo MFA users' Log In activity was not logged in the System Audit 
• Resolved an issue in the Unified Audit where the Policy Last Match parameter was not populating results as expected 
• Resolved some discrepancies in language throughout the portal 
• Resolved an issue during a change of password that left the active token open for longer than expected
• Resolved an issue causing a multi-select to clear when clicking outside of the multi-select options  
• Resolved a flickering that happened when hovering over the Refresh button on the Computers page 
• Resolved an issue with the Change Password button visibility and SSO options 
• Resolved an issue preventing child administrators from populating as a primary contact on a support ticket 
• Resolved an issue were a domain could be reused in multiple different organizations 
• Resolved an issue with the count of permitted policies 
• Resolved an issue where starting a trial would send an email to clients but not start the trial 
• Resolved an issue with saving Network Control policies 
• Resolved an issue with Trial start dates populating in the portal 
• Resolved an issue with the Copy Policy function where not all policies would copy

8/23/2023: Released to beta.threatlocker.com

New Features

• Improvements to the Approval Center including clarification of language and simplification of the UI 
• Added the ability to notify the requestor of a denied request in the Approval Center 

Improvments

• Added the numeric value for a time zone in front of the time zone name 
• Changed font throughout the portal to improve readability 
• Password will now be cleared when the cancel button is pressed 
• Improved the Organizations side-bar to hide category levels if they are empty 
• Added an automatic refresh on the Add to Application window 
• Added a Deal Registration check prior to opening a trial for new users 

Bugs and Fixes

• Resolved an issue where the extension store links were not populating when approving an extension 
• Resolved timeout issues related to the Policy Count 
• Resolved an issue where "Adding to Application" instead showed "Approved" in the Approval Center 
• Resolved an issue where adding an exclusion to a Ringfencing policy for a child organization from the parent organization would cause a 400 error 
• Resolved an issue where a File's PID was added to the Add to Applicaiton Custom Rule list incorrectly 
• Resolved an issue with the count of permitted policies 
• Resolved an issue where the Logon Scripts buttons were not functioning as expected 
• Resolved an issue with SSO where users were not able to complete the process using Microsoft credentials 
• Resolved an issue where ignored approvals would show incorrect data 
• Resolved an issue where users were unable to pull Unified Audit logs when searching by "Created By" 
• Resolved an issue where users were unable to move a computer from the "Removed Computers" group into a Mac group 
• Resolved an issue with the HelpDesk comments section 
• Resolved an issue with Mac applications not deleting policies as intended 
• Resolved an issue causing the Organization Panel to not show alphabetically 
• Resolved an issue using non- ISO Latin alphabet in the unified audit 
• Resolved an issue that was causing an error when users were singing in with OTC and SSO 
• Resolved an issue that would not allow the created email on trial sign up to be sent 
• Resolved an issue that created duplicate computer groups 
• Resolved an issue with the count of permitted policies 
• Resolved an issue that was stopping new users from logging in after account creation 
• Resolved an issue with the Permitted Computers count on the Applications page 
• Resolved an issue with the page layout of Reports 
• Resolved an issue where already merged applications were showing when viewing "Include Hidden" 
• Resolved an issue with Organization-specific user roles when in the Mobile App 
• Resolved an issue with Approval Requests and Elevation and adding RingFencing, where partners were unable to add Elevation after they added RingFencing 

08/18/2023: Released to legacybeta.threatlocker.com

New Features

• Added Learning Mode (Hash Only) to the MAC  
• Site Mapping has been added to the ConnectWise Integration 

Improvments

• When creating groups, we will now check for existing policies prior to creating new policies 

Bugs and Fixes

• Resolved an issue with MAC baselining that allowed it to learn a file that was already denied by an existing policy

8/11/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue with Mac applications not deleting policies as intended 
• Resolved an issue with Network Control and policy application 
• Resolved an issue with AD Sync where policies were not applying as intended 
• Resolved an issue with a slow audit loading 
• Resolved an issue using non- ISO Latin alphabet in the unified audit 
• Resolved an issue with logos provided by UpLead. They are no longer available 
• Resolved an issue with the landing page for anyone with an expired trial 
• Resolved an issue with the ITAR Compliance setting
• Resolved an issue where if you have an application attached to 2 or more policies, deleting the app would only remove one of the policies 
• Resolved an issue with collecting transcripts from LiveChat 

8/9/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue with Options in the searching in the View/Edit sidebar 
• Resolved an issue with logos provided by UpLead. They are no longer available 
• Resolved an issue with the landing page for anyone with an expired trial 
• Resolved an issue by improving portal accessibility 
• Resolved an issue with Configuration Manager that would not allow a character count over 400 in the text message area 
• Resolved an issue that was causing duplicate entries in the Application Request sidebar 
• Resolved an issue with the permissions related to sharing policies in ThreatLocker Community 
• Resolved an issue caused by a failed login attempt not clearing the mfa field 
• Resolved an issue with the Threat Level in ThreatLocker Ops not resetting properly 
• Resolved an issue where moving a computer to a new organization would not trigger a rebuild on the applications database 
• Resolved an issue where the Unified Audit was showing in UTC and not local time 
• Resolved an issue with the count of permitted policies 
• Resolved an issue with geolocation data and null values 
• Resolved an issue with Network Control that allowed improper data to be added to a variety of fields 
• Resolved an issue that was stopping new users from logging in after account creation 
• Resolved an issue with the Permitted Computers count on the Applications page
• Resolved an issue that threw a 500 error in the Permit Applications page  
• Resolved an issue with the Created By field not populating as expected 
• Resolved an issue with ThreatLocker Storage and Tamper Protection settings 
• Resolved an issue with RingFencing Read/Write options not populating when opened from the Unified Audit 
• Resolved an issue with the ITAR Compliance setting 
• Resolved an issue that was causing users to be logged out if a non-assigned organization was clicked 
• Resolved an issue with the deletion of User Roles at the Organization level 
• Resolved an issue with the Built-In application process 
• Resolved an issue with the Health Center RMM counts 

Improvements

• Added Community and ThreatLocker Ops to organizations with a demo status 
• Added a permission level for individual child (and grandchild) organizations 

New Features

• ThreatLocker has partnered with WhatFix, a digital adoption solution, to bring you on-screen support and insight within our new portal  
• Added the ability to sort by columns in the Help Desk 

8/4/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue with Options in the searching in the View/Edit sidebar 
• Resolved an issue with how information in the Unified Audit displays within the bounds of the screen 
• Resolved an issue with the escalation of an Approval Request that never loaded properly
• Resolved an issue with foreign characters and how they are processed by the search system 
• Resolved an issue with a delay in a new Tag populating in the portal 
• Resolved an issue with foreign characters and how they are processed by the search system 
• Resolved issues with View on Chrome Store and View on Edge Store buttons in the Permit Application sidebar 
• Resolved an issue with allowing Deny All/Permit All policies and Mac
• Resolved an issue related to the login screen and which was based on permissions level 
• Resolved an issue with the number of users that populate in the User Roles page 
• Resolved slow load times for the Permit Application sidebar 
• Resolved an unnecessary error message that populated when removing products 
• Resolved an issue that was not transferring the date into the linked fields 
• Resolved an issue that hid parent groups from administrators and stopped administrators from selecting parent policies 
• Resolved an issue in Storage Control that was preventing auto-population of processes 
• Resolved an issue that showed Ringfencing as an option for Mac policies 
• Resolved an issue with the page layout of Reports 
• Resolved an issue with Community policy voting 
• Resolved an issue causing a 500 error in ThreatLocker Ops policy creation 
• Resolved an issue with the Exceptions in Ringfencing populating ports after IP addresses 
• Resolved an issue with Parent Organizations not being able to collect data in Child Organizations 
• Resolved an issue with the HelpDesk comments section 
• Resolved an issue with the ThreatLocker version 
• Resolved an issue with the Application Control CSV exports 
• Resolved an issue with the visibility of Built-In tags 
• Resolved an issue in the HelpDesk with who can be added as an administrator to a ticket, based on Organization level
• Resolved an issue causing slowness in the Unified Audit  
• Resolved an issue where the portal check in timer could be set lower than 8 seconds 
• Resolved an issue with the search feature on the Organizations page 

New Features

• Computer Audit Report and Event Logon Report, based on Configuration Manager policies, are now both available on the Reports Page

7/28/2023: Released to legacybeta.threatlocker.com

Bugs and Fixes

• Resolved an issue with MAC and Network Control deny all policies 
• Resolved an issue with the Microsoft Office Built-In policy 

Improvements

• Improvements to the allowed variable to the Isolate feature in ThreatLocker Ops 

7/28/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue with visibility of application parameters in the sidebar 
• Resolved several issues with SMS including not allowing users to validate an OTC without first entering a pin number 
• Resolved an issue where selecting Use Parent Settings in Cyber Hero Management would not save 
• Resolved an issue where selecting Use Parent Settings in Cyber Hero Management would not save 
• Resolved an issue in the Unified Audit where certain deny logs would throw a 500 error 
• Resolved an issue where newly created administrators would not be able to log in 
• Resolved an issue with the downloaded logs from the Unified Audit 
• Resolved an issue with Network Control where updates to Destination Location and Destination Port were not functioning as expected 
• Resolved and improved the warning message when updating all computer groups when MAC groups are included 
• Resolved an issue with unexpected trial expirations 
• Resolved an issue with the way seat counts are displayed 
• Resolved an issue in the Storage Policy sidebar to allow for the removal of a policy expiration 
• Resolved an issue where all green denies were also showing Monitor Mode incorrectly 
• Resolved an issue with the ITAR Compliance setting 
• Resolved an issue that was causing users to be logged out if a non-assigned organization was clicked 
• Resolved several issues on the Computers page related to filtering 
• Resolved an issue with the published invoice date 
• Resolved an issue where parent applications would not be visible in child organizations 
• Resolved an issue where existing users in chat were showing as Visitor 
• Resolved an issue with deleting a parent application when the application is also in a child organization 

Improvements

• Release version is now viewable on the login page and in the lower left corner of the screen when logged in
• Organizations and sub organizations are now presented alphabetically 
• Improved the language in the popup after adding a file in the Create/Add Application sidebar 
• Improved the default zoom amount on the Health Center 
• In the Unified Audit, column widths can be customized by dragging the header to the desired width 
• From the Unified Audit, you can now click on the hostname and open up the Computer's sidebar 

New Features

• Added Ticket Status to the client view of HelpDesk tickets 
• Added a pre-chat form to LiveChat to collect user information  
• In Network Control, the new policy sidebar now includes a sample of pre-defined built-in ports 
• Added the 'Inherited from group' information on the Computers Page 
• Added a permission level for individual child (and grandchild) organizations 
• Microsoft 365 SSO is now available on the Sign-In Page 

7/24/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue with MFA SMS that caused users to get logged out if they use a password instead
• Resolved and improved the warning message when updating all computer groups when MAC groups are included 
• Resolved an issue where the tray notifications were not initializing on a new deny policy 
• Resolved an issue with Super Admin - Child and permissions with the Organization Navigation Panel 
• Resolved an issue with the Reports Page loading all results in UTC and not local time 
• Resolved an issue with creating a new ThreatLocker admin account and an OTC/MFA redirect 
• Resolved an issue with PKG files and nonmatching group keys in the file name 
• Resolved an issue with the Stub Installer and the associated instance 
• Resolved an issue that stopped newly created computer groups from adding options 
• Resolved an issue that caused a user to be logged out when viewing Built-In Applications 
• Resolved an issue with RingFencing Read/Write options not populating when opened from the Unified 
• Resolved an issue that was causing users to be logged out if a non-assigned organization was clicked Audit 
• Resolved an issue with the pre-populated start and end times in a Unified Audit search 
• Resolved an issue where adding a user role would cause the role to be added to all organizations and not the individual organization selected 
• Resolved an error that was caused by editing and then reediting email addresses 
• Resolved an issue with excessive emails generated from Help Desk LiveChats 
• Resolved an issue in the Unified Audit where a trailing space caused a search to fail 
• Resolved an issue with a validation issue connected to password resets and administrator levels 

Improvements

• Improved the View/Edit Computer Popup, including showing the last check-in date/time 
• Improved our Help Desk LiveChat to include a longer chat history. Chat history will now be removed when closing a chat or on closing the browser
• Increased the character limit for Group Process Exclusions 
• We've added Policy ID to the ThreatLocker Ops sidebar to simplify the management of policies by the ID number 
• Improvements to UI elements for usability and visibility 
• Changes to Quotes, including: Business address field, the option to upload a resale certificate, added an expired resale certificate 

New Features

• The release version that is installed will be viewable on the portal log-in screen as well as at the bottom of the navigation menu when logged in  
• ThreatLocker has partnered with WhatFix, a digital adoption solution, to bring you on-screen support and insight within our new portal 
• ThreatLocker Access settings are now found under the Help Desk dropdown in the upper right corner of the screen 
• Added a Network Control Challenge Setting 
• The Unified Audit now has a Save Search option
• SAML integration option has been added to the Integrations page 
• Added the ability to upload a sales tax resale certificate 
• We added an option inside the notification email to approve or deny an Approval Request when Cyber Hero Management needs more information 

7/20/2023: Released to legacybeta.threatlocker.com

Bugs and Fixes

• Resolved an API issue in which MAC computers failed to download built-in applications 
• Resolved an issue with the Azure Integration to ensure all available groups for a tenant are shown 

Improvments

• Improved Health Center alerting capabilities

New Features

• Added SHA256 and Monitor PowerShell to the Options tab for customer use 

6/28/2023: released to legacybeta.threatlocker.com

Bugs and Fixes

• Resolved an issue with Threat level and Event Occurrence functionality in ThreatLocker Ops 

6/23/2023: released to legacybeta.threatlocker.com

Bugs and Fixed

• Resolved an issue with creating a Child Organization via deployment script 
• Resolved an issue with MAC policy status visibility on the Policy page 
• Resolved an issue with Network Control and null objects or tags 
• Resolved an issue with processing double wildcard "**" entries 
• Resolved an issue with the ThreatLocker Testing Environment and abandoned sessions 

Improvements

• Improved the processing of geolocation data 

New Features

• Threat level and Event Occurrence functionality are now included in ThreatLocker Ops 

6/14/2023: released to legacybeta.threatlocker.com

Bugs and Fixes

• Resolved an issue with the removal of an administrator 
• Resolved an issue where a permitted MAC file was logged in the wrong application 
• Resolved an issue with permissions on Read Only accounts 
• Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
• Resolved an issue with computer-level policies not including policy order when learning 
• Resolved an issue where the Computer Count was not showing the correct organization 
• Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab 
• Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
• Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser 
• Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares 
• Resolved an issue where some Network Control policies would not delete 
• Resolved an issue with consecutive invoices not transferring all data from the old invoice to the new invoice  

Improvements

• Improved the 'Manage Engine Rule' permission to include user roles under the master permissions menu
•  Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped 
• Added custom security policy headers 
• Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In) 
• Improved the Learning Mode for MAC to only learn files that hit the default deny policy 
• Added a new, secondary Network Control challenge specific to Objects and a designated port for this challenge  
• Added the Built-In Application Merge function to MAC applications 
• Added Learning Mode (Hash Only) to the Mac Agent 
• Added the automatic implementation of core MAC applications 
• Improved the way SMS messages are sent. If you are in the US, UK, or Canada, SMS Messages are sent from a short code. Outside of these countries messages will be sent from “TL Auth”. For countries that do not support receiving messages from Alphanumeric, the countries will need to be specified and they will receive messages from the full phone number. 

6/13/2023: Released to beta.threatlocker.com

Bugs and Fixes

• Resolved an issue where Deleted Groups would still be viewable in the dropdown on the Application Control page 
• Resolved an issue where the Suggested Policies for Configuration Manager 
• Resolved an issue with the Escalate to MSP button 
• Resolved an issue with the Computers Page where an incorrect Organization would populate in the dropdown 
• Resolved an issue which allowed users to spam the Generate button on the Reports page and cause duplicate entries. 
• Resolved an issue in Beta2 regarding a Super Admin Parent permissions setting 

Improvements

• Updates to the New/Edit Tags sidebar UI 
• Added button interactions to the email generated by a Cyber Hero that is unable to process an Approval Request based on rules provided by the Organization
• Updated the Network Control 'New' and 'Edit' UI popups 
• Improved the 'View Check-in History' interactions and pagination
• Tags are now available in the new portal 
• Added a second permission/validation check by Organization 
• Added the ability to customize the email recieved from the Approval Center 
• Updates to the Edit Computer page UI 
• UI improvement to Login Settings popup 
• UI improvements to the Login Settings 
• Updates to the Roles page UI 
• Updated Network Control UI to match the new portal 
• Updates to the Integrations page UI 

New Features

• ThreatLocker Protect is now available in the Modules dropdown, and includes Ringfencing, Default Deny, our Platform, and Network Control

6/6/2023 : Released to beta.threatlocker.com 

Bugs and Fixes

• Resolved an issue with OTC MFA which forced a reset when editing the user's information 
• Resolved an issue with the link generated and sent when creating a helpdesk ticket 
• Resolved issues with visibility of historical messages and hidden messages in helpdesk 
• Some legacy portal links now begin to redirect to the new portal
• Resolved an issue with the Multiselect feature on the Approvals page, the Unified Audit page, the Application Control page, and the Network Control page
• Resolved several issues with the UI on the Storage Policies page 
• Resolved an issue with some storage policy edits not updating 
• Resolved an issue with some storage policies not deploying 

6/2/2023 : Released to legacybeta.threatlocker.com

Bugs and Fixes

• Resolved an issue with permissions on Read Only accounts
• Resolved an issue where the Computer Count was not showing the correct organization
• Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser 
• Resolved an issue with computer-level policies not including policy order when learning
• Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares
• Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
• Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab
• Resolved an issue with how license counts are populated
• Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
• Resolved an issue where a permitted MAC file was logged in the wrong application
• Resolved a known issue with the Monitor PowerShell and SHA256 options in the options tab
• Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level

Improvements

• Improved the 'Manage Engine Rule' permission to include user roles under the master permissions menu
• Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped
• Added and improved our custom security policy headers
• Improved the Learning Mode for MAC to only learn files that hit the default deny policy
• Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In)
• Added custom security policy headers

5/9/2023

Bugs and Fixes

• Resolved an issue in which some Child level Orgs were seeing Parent level data
• Resolved an issue where endpoints learning at the computer level would hit a policy at the group level and network exclusions would not be learned to the group policy.
• Resolved an issue where users who can assign roles could not see all the available options
• Resolved an issue where the Baseline of a Mac was not being learned correctly when using Automatic Learning
• Resolved an issue in where a policy could crash on Save when there is a large number of Ringfencing rules

Improvements

• Improved the security of cookies, headers, MIME sniffing, and APIs on the portal
• Improved the automatic learning of Python Software Foundation and Adobe Creative Cloud

New Features 

• Added Irish VAT Number to ThreatLocker Ireland Invoices

4/14/2023

Bugs and Fixes

• Resolved an issue where creating a Storage Control policy would include the entire folder
• Resolved an issue where the application service wasn’t reopening a closed connection
• Resolved an issue where the System Audit would not log group policy information when adding a suggested policy 
• Resolved an issue where MAC applications were not showing on the Unified Audit
• Resolved an issue with the copying of group learning duration from template organizations
• Resolved an issue where adding elevation would not be recorded in the system audit.
• Resolved an issue where Storage Control policies would default to the Entire Org hierarchy level
• Resolved an issue where Global Orgs who accepted Suggested Ringfencing Policies from Child Orgs would not have a policy created
• Resolved an issue with ignoring requests related to the enter key and typing in a new line
• Resolved an issue with the password manager which was putting information in the incorrect field
• Resolved an issue where securing a machine would cancel a scheduled maintenance mode
• Resolved an issue where users were unable to add time to Learning (Hash Only) Mode
• Resolved an issue where users would get an error message when they are logged into the portal and attempt to log in as an administrator
• Resolved an issue where users could access Approval Requests in the portal after their organization had expired.
• Resolved an issue where if a VDI machine timed out, the maintenance mode capture would not discard
• Resolved an issue where Super-Admin-Child approval requests would not change from Pending to Approved
• Resolved an issue where quotes were not populating all modules/products properly
• Resolved an issue where searching by Certificate would exclude Null processes
• Resolved an issue where the Process ID was missing when creating an export of the Unified Audit
• Resolved an issue where reordering a Storage Control policy may cause a browser crash 

 New Features  

• Added the ability for Child Super Admin to bulk ignore approval requests
• Added "Install" Action Type to Mac Agent 

 Improvements  

• Newly created computer groups will learn Computer Level policies, rather than Group Level policies  
• Improved processing speed and page performance pf the Organization Invoice page
• Improved the process of generating random install keys
• Improved the integrations of Kaseya BMS, Datto PSA and CW Manage to show Escalated to ThreatLocker in tickets
• Improved proposal name of the default agreement on the Quotes page
• Updated MAC Installer
• Improved the Maintenance Mode popup window for MAC
• Improved the process of creating Child Orgs within the databases  
• Users will now be able to view if an Options Tab option has been applied to their account, as well as remove the option
• Improved the download process of ThreatLocker Applications versions
• Memory usage in the View Check-In History page will now show in MB 
• If the ThreatLocker Testing Environment times out, then the capture will be discarded    
• Improved the ability to choose which day the CW Integration Syncs the Agreements Count  

3/24/2023

Bugs and Fixes

• Resolved an issue with Read Only Permissions and Tags
• Resolved an issue between the database and Deploy Policies feature 
• Resolved an issue where the Download Installation Script sent users to the wrong instance 

New Features

• UI and APIs have been created for Azure integration
• Created a toggle option for the automatically generated emails when a user’s approval request is not addressed. 
• Added the option to add branding to computer groups 
• Added a feature for Application services to retrieve members for Azure integration 
• Added HyperV functionality to the existing HyperCube feature 

Improvements

• Improved the automatic flagging system for application updates 
• Improved the URL redirect for approval requests
• Added SHA256 and Monitor PowerShell options, among others, on the Computers/Computer Groups/Org Pages. See KB for more information on these options.
• Improved the Copy Policies function  
• Improved the EventLog processes 

3/21/2023

New Featrues

• New User Role has been created. Now, users are able to be assigned Super Child Admin privledges for Specific Organizations. This will give super admin permissions to the specific organization for the user. 

3/9/2023

Improvements

• Portal link to ThreatLocker University updated to reflect new URL How to Create a ThreatLocker University Account | ThreatLocker Help Center (kb.help) 

3/8/2023

Bugs and Fixes

• Resolved an issue where users would not have permission to approve at Computer level even though they had permission to approve at the Entire Organization level.  
• Resolved an issue with VDI machines and the time to populate Virus Totals inside Risk Center.  
• Resolved an issue with the borders of the message box in relation to posting data from Excel.  
• Resolved a formatting issue on the applications page, when searching by "Full Path" Mac Applications did not populate.  
• Resolved an issue where users could not open the Ticket Configuration tab if they had deleted the Ticket Board within ConnectWise.  

New Features

• Improved the language around Storage Control Popup notifications from the tray.  
• The new Copy Policies button will now allow for policies to be copied between parent and child orgs, or to specific groups.   
• The ThreatLocker Version drop down menu will now align with the computer groups running that version and allow for selecting endpoints for the next release.  

Improvements

• Improved the speed at which customer data will be written into the database.  
• Elevation logs will now include a Permit Application and Add to Application buttons. 

3/1/2023

Bugs and Fixes

• Resolved an issue where the USB Activity in Selected Date Range Report failed to load older data  

New Features 

• Users can successfully ignore/bulk ignore approval requests and include the reasoning why. This also includes an email notification with the reason to the requester. 
• Elevation Status property has been added to the MacPolicy class. 
• Users are able to select Elevation options for MAC policies.   

Improvements

• The ThreatLocker Updates Facebook feed is now included on the portal sign-in page.  
• Improved Datto PSA integration. Tickets generated in the ThreatLocker portal with a requestor email that matches the email of a contact in Datto PSA will grab the corresponding contact and place the user as the main contact on the PSA ticket.  
• Improved the Unified Audit filtering options by adding a ‘Simulate Denies’ check box filter to show green denies    

2/23/2023

Bugs and Fixes

• Resolved an issue causing the healthTLservice to install incorrectly 
• Resolved an issue some customer experienced where they only received Help Desk email notifications confirming ticket creation and resolution  
• Resolved an issue causing the Step-by-Step instructions for deploying with ConnectWise Command (formerly Continuum) to show an error message  
• Resolved an error in which all unhandled exceptions generated a 500 server error message  
• Resolved a performance issue caused by a NAC policy   

Improvements

• Improved the view on the Applications page to show the operating system of the application  
• Improved the process of confirming the start time of a maintenance schedule on the Computers page  

2/16/2023

Bugs and Fixes

• Resolved an issue with duplicate permit policy creation 
• Resolved an issue with the logging of certain fields in the Approval Request popup. 
• Resolved an issue with the Created By character limit 
• Resolved an issue with Datto RMM where companies on the deployment tab were not being integrated 
• Resolved an issue in which elevation actions were not updating with the policy last match 
• Resolved an issue with uppercase hashes being converted to lowercase 
• Resolved a permissions issue between clients and partners 
• Resolved an issue with the redirection of several locations in the Portal to Beta2   

New Features 

• New Help and Support drop-down menu available in the left-hand navigation menu
• Added MAC OS as an option to the CopyApplication function 
• Added feature for new organizations to access the VDI environment 
• Added options to the Remove Unused Policies features  
• Added the option to include IP ranges in a Tag (not CIDR notation)  

Improvements

• Improved the redirect location when users log out 
• Improved the Service Errors Page to include the ThreatLocker version 
• Improved automatic email generation when creating a ticket 
• Improved the support of Polish characters in the tray 
• Improved the dropdown menu options for modules 
• Improved the location of new policies that are listed as “after” to not show up after the Default-Deny policy 
• Improved the HelpDesk options for child organizations without Co-Managed Direct Support  
• Improvements to UX throughout 
• Improved the System Audit Log to include the approval request GUID  
• Changed from Twitter feed to the Facebook updates feed    

2/9/2023

Bugs and Fixes

• Solved an issue with the ThreatLocker Testing Environment where hitting “Discard” could sometimes recognize as “End and Capture” 
• Solved an issue with the ThreatLocker Testing Environment where Maintenance Mode was not working properly due to time sync issues
• Solved an issue where moving a user to a new organization would not update the user’s apps database to the new organization 

2/7/2023

 Improvements

• Improved the handling of certificates in the registration process 

New Features 

• Added ThreatLocker Ops to the Product List Dropdown 
• Added Configuration Management to the Product List Dropdown  

1/23/2023 

Bugs and Fixes 

• Solved an issue that was preventing a report from populating and providing an export option
• Solved an issue in which the application definitions w ere not downloading to apps.db due to being moved between hierarchy levels
• Solved an issue in which searching for computers after going to the last page would not reset to the first page after completing the search
• Solved an issue where information in the portal would appear skewed on small computer screens
• Solved an issue where the existing approval request process was not suggesting custom rules appropriately and instead lead to a Service Connection error message
• Solved an issue in which the MAC API and WebUI were not copying policies to the correct hierarchy levels
• Solved an issue in which MAC Computer Groups in new organizations were being set to indefinite learning periods by default instead of 21 days.
• Solved an issue in which password managers were automatically putting saved passwords into the Multifactor Authentication Field
• Solved an issue with the "Enable Learning and Rescan Baseline" checkbox
• Solved an issue in which non-US Administrators were able to select ITAR compliance via the Organization Settings 
• Solved an issue which allowed double wildcards within the User Interface
• Fixed an issue with App Definitions and Hashes in which custom rules would be associated with a single hash, possibly blocking future updates
• Fixed an issue within the portal that caused a customer to be charged incorrectly
• Solved an issue that led to agreement quantities not updating correctly according to the data

New Features

• Add Nerdio to dropdown under "Select your Deployment Method" in the deployment Center
• The Mac Agent can now download hashes without needing to click Deploy Policies.
• Added PutCore Support for MAC

Improvements 

• Removed Pending and Approved escalation options from the Approval center drop down, except in multi-level approval request options
• Improved the process of verifying default computer group creation during the creation of New Organizations
• Improved the WebUI and API process where a new default group and a database are created when creating a New Organization
• Added an error message for users attempting to create a policy named "N/A"
• Added an option to end a scheduled maintenance mode via the API
• Added a "Select All" checkbox in the Unified Audit
• Added Organization Name in requests from approval center and unified audit.
• Added a hyperlink to Knowledge Base website back to the web portal
• Improved the process for policies in which multi-application suggested policies successfully add all applications associated with them.
• Added a new permission level to allow access to Organization level only, and exclude any Child Organization levels
• Improved the background process and speed of creating a computer group
• Added search options by ticket number and ticket subject in the Mobile Help Desk
• Improved customer options on the Options tab on computer, group, and organization popups 
• Added functionality where newly created child organization will inherit Options from a Template organization within the parent.
• Added function to add a note to modified times with Action logs in the Unified Audit
• Improved the process in which the platform product will automatically be selected and cannot be disabled
• Added a field in the Payment Details for Purchase Order numbers
• Added function to log when the "Remove Unused Policies" button is used in the System Audit
• Improved the Update Stub options to Support Proxy URLs
• Improved the Debug options by removing from Computer Settings and giving exclusive access to master accounts

1/4/2023 

Bugs and Fixes 

• Resolved an issue where specifying * (any) Path and [] (empty/null) Process shows as matching in the Permit Application popup
• Resolved an issue where navigation buttons on the Storage Devices page was not correctly progressing to the next page

New Features

• Added proxy configuration for computers, computer group, and organizations
• Added option to hide details of folders elements for computers not running ThreatLocker
• Added ability to set an expiration date on storage approvals directly from approval
• User login data records now contain geolocation data for enhanced security

Improvements 

• Improved move computer functionality between organizations – Policies for Built-in Applications and Computer Specific Applications will now be transferred over with the move
• Enhanced ITAR Compliance functionality
• Increased total number of users that can be applied to a storage policy
• Device names may now be modified from the Storage approval window    

12/6/2022 

Bugs and Fixes

• Fixed matching applications by Created By Process and Certificates 
• Resolved an issue where Agreement Quantity and License Count values were mis-matched 
• Resolved an issue where the Configuration type was not displaying properly 
• Fixed a Permissions issue involving Maintenance Mode Popup 
• Fixed a Permissions issue involving Permit Application Popup 
• Resolved an issue where the type of approval request was not being properly displayed the header 
• Fixed formatting issues in Partner Resources Page. 
• Fixed an issue where the matching applications option was displayed despite no matches made 
• Revised Application Policy Popup formatting 
• Revised error message prompt to be displayed when attempting to save an empty Application Definition 

New Features

• Added enhanced security to NAC Policies and NAC Authorization Hosts 

Improvements 

• Improved user Authorization pertaining to Help Desk ticket permissions (create, view, etc.) 
• Added an error message which displays when attempting to merge applications of different OS types 
• Improved performance on the Policies, Storage Policies, and Approvals when attempting to load Azure Directory Groups 
• Revised and unified language used in “Start Trial” links 
• Improved Deploy Policies functionality 
• Added support for duplicate naming of parent and child applications 
• Improved audit logging policies 

11/28/2022

 Bugs and Fixes

• Resolved issue involving Password Reset Link Expiration after setting up SSO
• Resolved an issue with Network Access Control where Authorization Hosts did not download when set to global
• Resolved Unified Audit issue caused by time mismatch 
• Resolved an issue in which some Admins were logged out when doing approval request from email
• Resolved an issue with policies being created in the wrong order
• Resolved an issue with Keeper Password's Auto Submit is interfering with /popups/admin.aspx
• Resolved an issue with Kaseya Integration - Add Paging to Kaseya API call for Services
• Resolved an issue with ConnectWise Integration in which the Closing Status dropdown menu excluded inactive statuses
• Resolved an issue with Storage Policies where selecting "Save" moved policy to top of hierarchy
• Resolved an issue with Approval Requests not displaying properly when requested reason contained a large number of extended characters
• Resolved an issue with Approval Request in which not all Groups were displayed when actioning a request for grandchildren
• Resolved an issue with Reports where "Blocked Files in the Last 7 Days (Including Child Orgs)" was not displaying for some clients 

New Features

• Added Tray Redirect URL to the Application Policy Page
• Storage Request - Copied Tray Notification Setup from Application Policies to Storage Policies
• Elevation Request - Copied Tray Notification Setup from Application Policies to Computer Group Settings
• MAC Application Learning
• Added Mac Applications to the Approval Request Page
• Unified Audit file sizes may now be seen when exporting results
• Storage Request options may now be modified directly from a request
• Storage Request policy names may now be modified directly from an approval
• Added Application Control Polcies to MAC

 Improvements 

• Allow deletion of Applications/Storage Devices applied to policies
• Live Chat is now shown on the Quotes page
• Changes to Template
• Improvements to Ticketing System Performance 10/28/2022

10/28/2022 

Bugs and Fixes

• Resolved an issue where expired trials were not showing pending quotes when redirected
• Resolved an issue some customers experienced when trying to update a ticket that was just created
• Resolved an issue on the edit Administrator page where pressing 'Enter' key would clear the value inside the Password field
• Resolved an issue where the Export of Application Files would include 'DELETED' items
• Resolved an issue with our PartnerProvision API where the data returned was not realtime data
• Resolved an issue where NAC objects were duplicated in the list
• Resolved an issue some customers experienced where duplicate entries were being created per Storage device
• Resolved an issue where the ITGlue mapping was limited to 50 items for some customers
• Resolved an issue some customers experienced where their login would fail to redirect from portal.threatlocker.com for Child Organizations

New Features

• Added the ability to pass an OgranizationId through to our Reports API when getting Report Data
• Added fields for Ticket Number and Comments to Storage Policies - these are pulled from the Approval page when approving Storage Requests
• Added configuration for how ThreatLocker will close tickets using the ConnectWise Manage Integration
• Added the ability to restrict Storage Policies to users from Approval Requests
• Added the ability to add expiration to Storage Policies from Approval Requests
• Added the ability to name the Storage Device from Approval Requests

Improvements

• Added more details to the System Audit logging when changing Ringfencing within a Policy
• Added validation to Regex rules when adding to an Application definition
• Improvements to learning regarding empty files

9/21/2022

Bugs and Fixes

• Resolved an issue in the Unified Audit where searching by the 'Policy Name' field excluded logs without a Policy Match (Network Entries)
• Resolves an issue some customers were having whilst logging in using Geo Location restrictions
• Resolves an issue experienced by some customers using File Ringfencing where the exclusions would not apply
• Resolves an issue where the Deployment Center wasn't showing completed for "Review the Audit" when your computers were fully secured
• Resolves an issue where expired trials were not showing pending quotes when redirected

Improvements

• Improved the learning algorithms for Bluebeam files
• Added the ability to search the Unified Audit by Created By process
• Improved the speed in which Unified Audit logs are updated

New

• Added support for multiple Created By processes on files to be displayed in the portal (requires Agent 7.6 or greater to apply)
• Created User Roles - this allows you to create permission groups that can be applied to users
• Reports API now supports the OrganizationId being passed through to Reports

9/13/2022 - Deployed Live

9/8/2022

• Improved logging to the System Audit page to include maintenance mode used when approving a request
• Improvements to moving policies from the Permitted Applications page
• Added the ability to search by display name on the Organizations page
• Performance improvements to the File History page to reduce load time 
• Introduced cloud-based installation using ThreatLocker VDIs with Risk Center (for preapproved Beta testers only) see the associated article here.
• Resolved an issue some customers experienced with application rules failing to refresh when editing an application from the audit
• Resolved an issue some customers experienced when attempting to delete a Super Admin causing an error even when other Super Admins are still present
• Resolved issue some customers experienced with ITGlue integration duplicating company entries

9/1/2022

• Minor Bug Fixes and Improvements
• Resolved an issue some customers experienced with application rules not automatically loading into the application page when viewed from the Unified Audit
• Improvements to learning for LogMeIn Rescue Applet application
• Added the ability to export filtered results from an application definition
• Added the ability to ignore approval requests in bulk
• Added a message when processing approval requests to alert you if an application has an existing policy applied to the requesting computer
•  Added support for USB Manufacturers in Storage Control
• Added the ability to define custom User Roles and apply those to Administrators
• Performance improvements to the Permitted Applications page 

8/25/2022

• Added individual computers to NAC 'Object' dropdowns in 'Source Location'
• Improvements to ThreatLocker Access settings - child org settings will now be copied from the parent org
• Improvements when approving a request using custom rules to also create a hash rule
• Improved logging in the System Audit to log the child org a group is a member of when the ThreatLocker Version is changed on that computer group
• Resolved an issue some customers experienced when receiving a password reset email it contained a link to the beta portal instead of the production portal

8/23/2022

• Minor bug fixes and improvements
• UI Improvements to the Permitted Applications page
• Improvements in the handling of empty certificates in Approval Requests

8/19/2022

New Features

• Added new Permitted Applications page where users can view all permitted applications in their environment along with the policies associated with those applications
• Added an error message to the Help Desk when a user attempts to create a new ticket without providing a summary 
• Added an update button to the Deployment Center when manually updating the endpoint count
• Added additional logging in the System Audit when changing NAC policies and Authorization Hosts 
• Added the ability to disable local login to ThreatLocker if SSO is enabled 
• Added a banner to show users on trial when their trial is set to expire 
• Changed the default learning period from 'Indefinite' to 21 days

Improvements and Bug Fixes

• Resolved an issue some customers experienced when attempting to run the Blocked Files in the Selected Date Range report
• Improvements to Help Desk to have better visibility when attaching pictures or have long text in a ticket
• Improvement to Storage Control to prevent devices from using the same serial number
• Improvements to the Deployment Center to change the Learning computers count logic
• Resolved an issue some customers experienced with Cyber Hero Request Instructions not saving the 'Use Organization Settings' setting
• Resolved an issue some customers experienced with grandchild organizations being unable to view child organization applications
• Resolved an issue some customers experienced with the Permit Application page having a delay on loading
• Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration 
• Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  

8/9/2022

New Features

• Added a Help button to the SSO setup page
• Added a Switch to Beta button to make it easier if you are testing new Beta features
• Added ThreatLocker Tamper Protection logs to the 'Remove White Noise' filter on the Unified Audit
• Added the ability to adjust the column widths on the Organizations page
• Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration  

Improvements and Bug Fixes

• Improvements to Approval Request links in emails
• Improvements to System Audit logging 
• Improvements to the Signup page for new Trials
• Improvements to Storage Control Policy creation page 
• Resolved an issue some customers experienced with Passwordless Login always logging out after 30 minutes, even if the user selected a longer inactivity logout time
• Resolved an issue some customers experienced with Cyber Hero Management settings not saving for child organizations if the parent organization did not have Cyber Hero Management enabled
• Resolved an issue some customers experienced with their Help Desk tickets crashing when attempting to reply
• Resolved an issue some customers experienced where the Update Contact Details page required input multiple times
• Resolved an issue some customers reported with the Requestor reason becoming unreadable when an Approval was escalated to MSP via Cyber Hero Management
• Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  
• Resolved an issue some customers experienced with the Permit Application page having a delay on loading 

7/29/2022 

New Feature 

•  Added the ability to add storage devices to an existing policy through an Approval Request  

7/15/2022

New Features

• Added Requestor email address and reason to Storage Requests
• Added feature to notify requestors when their Storage Requests are processed
• Added the ability to sign quotes using a mobile web browser

Bug Fixes

• Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
• Improvements to logging of activity from the mobile app
• Minor improvements and bug fixes 

7/13/2022

New Features

• Added Requestor email address and reason to Storage Requests
• Added feature to notify requestors when their Storage Requests are processed
• Added support for storage device serial numbers that include special characters 
• Added the ability to sign quotes using a mobile web browser
• O356 SSO support added for login. See KB here 
• Added the ability to use a pipe character as a delimiter to add multiple specifications in the same filter textbox in the Unified Audit. See KB here
• Added support for plus sign characters in usernames 
• Added hostname to System Audit entries when the ThreatLocker Service is restarted 
• Added button to download EU Partner Terms and Conditions to the Terms popup 

Bug Fixes

• Minor improvements and bug fixes 
• Improvements to logging of activity from the mobile app
• Improvements and bug fixes to the Deployment Center page 
• Improvements to data upload for machines that have been offline  
• Improvements to HelpDesk  
• Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
• Fixed an issue some customers experienced with ConnectWise Integration tickets failing to be closed in ConnectWise when they were closed in ThreatLocker
• Resolved an issue some customers experienced when attempting to load a Storage Control request from the tray and using the 'Login as Admin' button sending the user to a No Access page
• Resolved an issue some customers experienced when completing approval requests the default 'Rules' options would be reset when 'CheckFileHistory' was used
• Resolved an issue some customers experienced when creating a password that hitting the Enter key refreshed the page instead of saving the password
• Resolved an issue some customers experienced in which Passwordless Login wasn't honoring the user's extended logout time
• Security improvements to Super-Admin Child permission 
• Fixed an issue some customers experienced with NAC policies not being created via group templates when deployed using an RMM  

6/14/2022

• Minor improvements and bug fixes
• Improvements to Reports Page
• Resolved an issue some customers experienced with certificate data occasionally not displaying properly
• Improvements to Resolve Ticket prompt making the feedback optional
• Resolved an issue some customers experienced with links included in emails redirecting them incorrectly
• Resolved an issue some customers experienced in which they received an error when redirecting from the Policies Page Last Match column
• Improvements to Super-Admin Child permissions
• Resolved an issue some customers experienced with files not being added if Installation Mode was ended prematurely

6/6/2022

New Features

• New Deployment Center Dashboard to add visibility to deployment progress
• Added an alert if trying to export more data than a CSV can contain

Improvements

• Performance improvements
• Improvements to processing Approval Requests to include an email to the Requestor when an Approval Request is added to an existing Application Definition
• Improvements to generating reports to add the ability to download large reports directly, saving browser resources
• Improvements to the Help Desk to permit attaching zip files
• Improvements to NAC policies to eliminate Global options until this feature is supported
• Improvements to the RMM and Script Window to link to the Deployment KBs
• Improvements to the Help Desk to provide better visibility of the Status of a ticket
• Improvements to Approval Request Reports to include comments and Requestor reason
• Removed source port from NAC policies to simplify the process
• Improvements to setting up Cyber Hero Management
• Improvements to the Datto Integration company mapping to sort clients alphabetically

Bug Fixes

• Minor bug fixes
• Resolved an issue some customers experienced when opening a ticket through the Help Desk, the text field could be cleared when the page refreshed
• Resolved an issue some customers experienced with super admins being unable to move computers to other organizations when managing a child organization
• Resolved an issue some customers experienced with super admin child when making changes to the parent level policies
• Resolved an issue some customers experienced in which notifications from an Approval Request were not linking to the request
• Resolved an issue some customers experienced in which navigating to a different page while in a LiveChat with a Cyber Hero would open a new ticket
• Resolved an issue one customer experienced with their Datto Integration resetting
• Resolved an issue with the Help Desk in which some customers occasionally couldn't save the ticket
• Resolved an issue in which the Confirm Ticket Resolution popup wasn't working correctly in Firefox browser
• Resolved an issue some customers experienced with the DUO integration settings showing incorrectly for some users
• Resolved an issue some customers experienced with Pending and Ignored Approval Requests failing to populate the Requestor's email address 

 5/19/2022

New Features

•  Added a Health Dashboard page
• Added 'Add to Online Application', and 'Add to Offline Application' buttons in the Unified Audit - these buttons will be supported in a future build 

Fixes and Improvements

• Resolved an issue in which the cursor wasn't automatically returning to the input box when logging in using OTC
• Resolved an issue some customers experienced with the Edit Application button showing an error
• Resolved an issue some customers experienced with the System Audit Page searching by UTC instead of the configured time zone of the organization
• Made improvements to how Certificates are displayed in the Unified Audit
• Changed the ConnectWise Integration label to Active
• Fixed an issue some customers experienced in which the entire name of the organization they are managed was not visible in the upper right-hand corner of the portal

5/9/2022

• Improvements to OTC to include a 'Reset OTC for Next Login' button and new QR Code generation when switching from OTC to SMS to OTC again
• Improvements to enforce MFA functionality
• Added the ability to open a ticket in the Help Desk for a child organization as an admin of the parent organization 
• Improvements to Learning Mode to now learn SHA256 Hashes
• Resolved an issue certain customers experienced being prompted to confirm contact details on every login when using DUO 
• Enhancements and bug fixes to IT Glue Integration

5/3/2022

•  Performance improvements to the Unified Audit page
• Improvements to permissions around making Network Ringfencing changes
•  Fixed an issue some customers experienced with ConnectWise Agreements failing to update
• Add the ability to filter by Computer Groups on the Computers Page
• Fixed an issue some customers experienced that when using the Policies Export button, deleted Policies were also exported
• Resolved an issue some customers experienced that not all usernames for an organization were being populated in the Username dropdown on the System Audit Page
• Resolved an issue some customers experienced in which Policies created at the grandchild org level were applied to the grandparent org and not the parent org as expected
• Improvements to the 'Show Computers for Child Orgs' checkbox on the Computers Page to have a default status of selected
• Fixed an issue some customers experiences with the Help Desk Page not showing Resolved tickets as expected when the 'Resolved Tickets' checkbox was selected
• Resolved an issue one customer experienced with Policies being incorrectly created in multiples for files that meet a specific criteria
• Improvements to the Help Desk Page to include the ability for parent organizations to open tickets for child organizations
• Resolved an issue some customers experienced with enabling Learning Mode from the quick dropdown on the Computers Page not being logged correctly in the System Audit
• Resolved an issue some customers experienced that when editing their own administrator settings, they received an error
• Resolved an issue in which some customers failed to receive the Update Contact Details page if admins changed enforced MFA settings
• Added the ability to sort in ascending and descending order the Action Type, Hostname, Policy Action, Username and Date/Time in the Unified Audit
•  Moved the 'Continue' button on the Setup MFA page for a better user experience 
• Added the option to Elevate silently in the Policy window (Elevate Silently will be supported in ThreatLocker Version 7.2 or greater)

4/20/2022

• Improvements to GeoFencing login restriction
• Resolved an issue some customers experienced with rebranding the ThreatLocker Logo
• Improvements to the ThreatLocker Request and Tray Notification customization feature
• Improvements to the Help Desk Search fields
• Fixed an issue some customers experienced with the User list on the Login Settings Page
• Improvements to the user interface of the System Audit page
• Added a popup reminder on login for customers that have support tickets to respond to

4/14/2022

• Fixed an issue some customers experienced with ConnectWise Agreements not updating as expected
• Fixed an issue some customers experienced with the ConnectWise Integration page 
• Made improvements to the System Audit page to permit searching by GUID of the ObjectID
• Fixed an issue some customers experienced with the Application Definition failing to properly export certificate information
• Fixed an issue some customers experienced with deleting administrator accounts
• Improvements to Help Desk textboxes 
• Improvements to Learning Mode
• Fixed an issue some customers experienced with the ConnectWise Integration Agreements not updating as expected

4/7/2022

• Improvements to the Edit Computer Groups Page
• Improvements to the UI functionality when utilizing the 'Move Computer' button on the Computers Page
• Resolved an issue some customers experienced when attempting to use the 'Export' button on the Policies Page
• Resolved an issue in which some customers were able to edit the ThreatLocker Access settings without super-admin permissions
• Improvements to the ordering of Network Access Control Policies
• Corrected an issue in which an entry in the Unified Audit would not link to the Network Access Control Policy that applied
• Corrected an issue some customers experienced in which Network Access Control continued logging network traffic once it was disabled
• Improved functionality of the 'Return to Parent' button
• Improvements to the Update Contact Details page
• Added the option to search by Subject on the Help Desk Page
• Improved functionality of the Resolved/Not Resolved Ticket window popup
• Improved the functionality of policies created by using template groups
• UI improvements to the Help Desk Page
• Improvements to the functionality of the Login Settings Page
• Improvements to the policy creation page pertaining to policies created without applications
• Improvements to the IT Glue Integration pertaining to mapping and asset creation
• Resolved an issue some customers experienced when adding Tags to a Policy

4/6/2022

• Resolved an issue some customers experienced in which the 'Resolve Ticket' button on the Help Desk page wasn't marking tickets as resolved
• Resolved an issue some customers experienced in which disabling products from the Organizations Page was incorrectly causing the 'Configure Cyber Hero Management' button to populate
• Resolved an issue in which some customers were unable to view and make changes to the ThreatLocker Tray Notification Appearance in the Default Policy
• Resolved an issue some customers experienced with the IT Glue Integration not correctly saving certain settings
• Resolved an issue some customers experienced with the Datto Integration in which the Auto-Push feature was failing to push large batch jobs
• Performance improvements on the Computers Page