Long Arrow Right External Link angle-right Search Times Spinner angle-left
Go to ThreatLocker

Search our Knowledge Base

Beta Portal Release Notes

Updated June 6, 2023

5/31/2023
 The old portal has migrated and is now an Angular Portal 
Moving forward, new live release notes will be found on on the Portal Release Notes page and the beta and legacy beta release notes will be viewable here. 

6/6/2023 : Released to beta.threatlocker.com 

Bugs and Fixes

  • Resolved an issue with OTC MFA which forced a reset when editing the user's information 
  • Resolved an issue with the link generated and sent when creating a helpdesk ticket 
  • Resolved issues with visibility of historical messages and hidden messages in helpdesk 
  • Some legacy portal links now begin to redirect to the new portal
  • Resolved an issue with the Multiselect feature on the Approvals page, the Unified Audit page, the Application Control page, and the Network Control page
  • Resolved several issues with the UI on the Storage Policies page 
  • Resolved an issue with some storage policy edits not updating 
  • Resolved an issue with some storage policies not deploying 

6/2/2023 : Released to legacybeta.threatlocker.com

Bugs and Fixes

  • Resolved an issue with permissions on Read Only accounts
  • Resolved an issue where the Computer Count was not showing the correct organization
  • Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser 
  • Resolved an issue with computer-level policies not including policy order when learning
  • Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares
  • Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
  • Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab
  • Resolved an issue with how license counts are populated
  • Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
  • Resolved an issue where a permitted MAC file was logged in the wrong application
  • Resolved a known issue with the Monitor PowerShell and SHA256 options in the options tab
  • Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level

Improvements

  • Improved the 'Manage Engine Rule' permission to include user roles under the master permissions menu
  • Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped
  • Added and improved our custom security policy headers
  • Improved the Learning Mode for MAC to only learn files that hit the default deny policy
  • Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In)
  • Added custom security policy headers

5/9/2023

Bugs and Fixes

  • Resolved an issue in which some Child level Orgs were seeing Parent level data
  • Resolved an issue where endpoints learning at the computer level would hit a policy at the group level and network exclusions would not be learned to the group policy.
  • Resolved an issue where users who can assign roles could not see all the available options
  • Resolved an issue where the Baseline of a Mac was not being learned correctly when using Automatic Learning
  • Resolved an issue in where a policy could crash on Save when there is a large number of Ringfencing rules

Improvements

  • Improved the security of cookies, headers, MIME sniffing, and APIs on the portal
  • Improved the automatic learning of Python Software Foundation and Adobe Creative Cloud

New Features 

  • Added Irish VAT Number to ThreatLocker Ireland Invoices

4/14/2023

Bugs and Fixes

  • Resolved an issue where creating a Storage Control policy would include the entire folder
  • Resolved an issue where the application service wasnā€™t reopening a closed connection
  • Resolved an issue where the System Audit would not log group policy information when adding a suggested policy 
  • Resolved an issue where MAC applications were not showing on the Unified Audit
  • Resolved an issue with the copying of group learning duration from template organizations
  • Resolved an issue where adding elevation would not be recorded in the system audit.
  • Resolved an issue where Storage Control policies would default to the Entire Org hierarchy level
  • Resolved an issue where Global Orgs who accepted Suggested Ringfencing Policies from Child Orgs would not have a policy created
  • Resolved an issue with ignoring requests related to the enter key and typing in a new line
  • Resolved an issue with the password manager which was putting information in the incorrect field
  • Resolved an issue where securing a machine would cancel a scheduled maintenance mode
  • Resolved an issue where users were unable to add time to Learning (Hash Only) Mode
  • Resolved an issue where users would get an error message when they are logged into the portal and attempt to log in as an administrator
  • Resolved an issue where users could access Approval Requests in the portal after their organization had expired.
  • Resolved an issue where if a VDI machine timed out, the maintenance mode capture would not discard
  • Resolved an issue where Super-Admin-Child approval requests would not change from Pending to Approved
  • Resolved an issue where quotes were not populating all modules/products properly
  • Resolved an issue where searching by Certificate would exclude Null processes
  • Resolved an issue where the Process ID was missing when creating an export of the Unified Audit
  • Resolved an issue where reordering a Storage Control policy may cause a browser crash 

 New Features  

  • Added the ability for Child Super Admin to bulk ignore approval requests
  • Added "Install" Action Type to Mac Agent 

 Improvements  

  • Newly created computer groups will learn Computer Level policies, rather than Group Level policies  
  • Improved processing speed and page performance pf the Organization Invoice page
  • Improved the process of generating random install keys
  • Improved the integrations of Kaseya BMS, Datto PSA and CW Manage to show Escalated to ThreatLocker in tickets
  • Improved proposal name of the default agreement on the Quotes page
  • Updated MAC Installer
  • Improved the Maintenance Mode popup window for MAC
  • Improved the process of creating Child Orgs within the databases  
  • Users will now be able to view if an Options Tab option has been applied to their account, as well as remove the option
  • Improved the download process of ThreatLocker Applications versions
  • Memory usage in the View Check-In History page will now show in MB 
  • If the ThreatLocker Testing Environment times out, then the capture will be discarded    
  • Improved the ability to choose which day the CW Integration Syncs the Agreements Count  

3/24/2023

Bugs and Fixes

  • Resolved an issue with Read Only Permissions and Tags
  • Resolved an issue between the database and Deploy Policies feature 
  • Resolved an issue where the Download Installation Script sent users to the wrong instance 

New Features

  • UI and APIs have been created for Azure integration
  • Created a toggle option for the automatically generated emails when a userā€™s approval request is not addressed. 
  • Added the option to add branding to computer groups 
  • Added a feature for Application services to retrieve members for Azure integration 
  • Added HyperV functionality to the existing HyperCube feature 

Improvements

  • Improved the automatic flagging system for application updates 
  • Improved the URL redirect for approval requests
  • Added SHA256 and Monitor PowerShell options, among others, on the Computers/Computer Groups/Org Pages. See KB for more information on these options.
  • Improved the Copy Policies function  
  • Improved the EventLog processes 

3/21/2023

New Featrues

  • New User Role has been created. Now, users are able to be assigned Super Child Admin privledges for Specific Organizations. This will give super admin permissions to the specific organization for the user. 

3/9/2023

Improvements

3/8/2023

Bugs and Fixes

  • Resolved an issue where users would not have permission to approve at Computer level even though they had permission to approve at the Entire Organization level.  
  • Resolved an issue with VDI machines and the time to populate Virus Totals inside Risk Center.  
  • Resolved an issue with the borders of the message box in relation to posting data from Excel.  
  • Resolved a formatting issue on the applications page, when searching by "Full Path" Mac Applications did not populate.  
  • Resolved an issue where users could not open the Ticket Configuration tab if they had deleted the Ticket Board within ConnectWise.  

New Features

  • Improved the language around Storage Control Popup notifications from the tray.  
  • The new Copy Policies button will now allow for policies to be copied between parent and child orgs, or to specific groups.Ā   
  • The ThreatLocker Version drop down menu will now align with the computer groups running that version and allow for selecting endpoints for the next release.  

undefined

Improvements

  • Improved the speed at which customer data will be written into the database.  
  • Elevation logs will now include a Permit Application and Add to Application buttons. 
undefined

3/1/2023

Bugs and Fixes

  • Resolved an issue where the USB Activity in Selected Date Range Report failed to load older data  

New Features 

  • Users can successfully ignore/bulk ignore approval requests and include the reasoning why. This also includes an email notification with the reason to the requester. 
  • Elevation Status property has been added to the MacPolicy class. 
  • Users are able to select Elevation options for MAC policies.   

Improvements

  • The ThreatLocker Updates Facebook feed is now included on the portal sign-in page.  
  • Improved Datto PSA integration. Tickets generated in the ThreatLocker portal with a requestor email that matches the email of a contact in Datto PSA will grab the corresponding contact and place the user as the main contact on the PSA ticket.  
  • Improved the Unified Audit filtering options by adding a ā€˜Simulate Deniesā€™ check box filter to show green denies    

2/23/2023

Bugs and Fixes

  • Resolved an issue causing the healthTLservice to install incorrectly 
  • Resolved an issue some customer experienced where they only received Help Desk email notifications confirming ticket creation and resolution  
  • Resolved an issue causing the Step-by-Step instructions for deploying with ConnectWise Command (formerly Continuum) to show an error message  
  • Resolved an error in which all unhandled exceptions generated a 500 server error message  
  • Resolved a performance issue caused by a NAC policy   

Improvements

  • Improved the view on the Applications page to show the operating system of the application  
  • Improved the process of confirming the start time of a maintenance schedule on the Computers page  

2/16/2023

Bugs and Fixes

  • Resolved an issue with duplicate permit policy creation 
  • Resolved an issue with the logging of certain fields in the Approval Request popup. 
  • Resolved an issue with the Created By character limit 
  • Resolved an issue with Datto RMM where companies on the deployment tab were not being integrated 
  • Resolved an issue in which elevation actions were not updating with the policy last match 
  • Resolved an issue with uppercase hashes being converted to lowercase 
  • Resolved a permissions issue between clients and partners 
  • Resolved an issue with the redirection of several locations in the Portal to Beta2   

New Features 

Improvements

  • Improved the redirect location when users log out 
  • Improved the Service Errors Page to include the ThreatLocker version 
  • Improved automatic email generation when creating a ticket 
  • Improved the support of Polish characters in the tray 
  • Improved the dropdown menu options for modules 
  • Improved the location of new policies that are listed as ā€œafterā€ to not show up after the Default-Deny policy 
  • Improved the HelpDesk options for child organizations without Co-Managed Direct Support  
  • Improvements to UX throughout 
  • Improved the System Audit Log to include the approval request GUID  
  • Changed from Twitter feed to the Facebook updates feedĀ    

2/9/2023

Bugs and Fixes

  • Solved an issue with the ThreatLocker Testing Environment where hitting ā€œDiscardā€ could sometimes recognize as ā€œEnd and Captureā€ 
  • Solved an issue with the ThreatLocker Testing Environment where Maintenance Mode was not working properly due to time sync issues
  • Solved an issue where moving a user to a new organization would not update the userā€™s apps database to the new organization 

2/7/2023

 Improvements

  • Improved the handling of certificates in the registration process 

New Features 

  • Added ThreatLocker Ops to the Product List Dropdown 
  • Added Configuration Management to the Product List Dropdown  

1/23/2023 

Bugs and Fixes 

  • Solved an issue that was preventing a report from populating and providing an export option
  • Solved an issue in which the application definitions w ere not downloading to apps.db due to being moved between hierarchy levels
  • Solved an issue in which searching for computers after going to the last page would not reset to the first page after completing the search
  • Solved an issue where information in the portal would appear skewed on small computer screens
  • Solved an issue where the existing approval request process was not suggesting custom rules appropriately and instead lead to a Service Connection error message
  • Solved an issue in which the MAC API and WebUI were not copying policies to the correct hierarchy levels
  • Solved an issue in which MAC Computer Groups in new organizations were being set to indefinite learning periods by default instead of 21 days.
  • Solved an issue in which password managers were automatically putting saved passwords into the Multifactor Authentication Field
  • Solved an issue with the "Enable Learning and Rescan Baseline" checkbox
  • Solved an issue in which non-US Administrators were able to select ITAR compliance via the Organization Settings 
  • Solved an issue which allowed double wildcards within the User Interface
  • Fixed an issue with App Definitions and Hashes in which custom rules would be associated with a single hash, possibly blocking future updates
  • Fixed an issue within the portal that caused a customer to be charged incorrectly
  • Solved an issue that led to agreement quantities not updating correctly according to the data

New Features

Improvements 

  • Removed Pending and Approved escalation options from the Approval center drop down, except in multi-level approval request options
  • Improved the process of verifying default computer group creation during the creation of New Organizations
  • Improved the WebUI and API process where a new default group and a database are created when creating a New Organization
  • Added an error message for users attempting to create a policy named "N/A"
  • Added an option to end a scheduled maintenance mode via the API
  • Added a "Select All" checkbox in the Unified Audit
  • Added Organization Name in requests from approval center and unified audit.
  • Added a hyperlink to Knowledge Base website back to the web portal
  • Improved the process for policies in which multi-application suggested policies successfully add all applications associated with them.
  • Added a new permission level to allow access to Organization level only, and exclude any Child Organization levels
  • Improved the background process and speed of creating a computer group
  • Added search options by ticket number and ticket subject in the Mobile Help Desk
  • Improved customer options on the Options tab on computer, group, and organization popups 
  • Added functionality where newly created child organization will inherit Options from a Template organization within the parent.
  • Added function to add a note to modified times with Action logs in the Unified Audit
  • Improved the process in which the platform product will automatically be selected and cannot be disabled
  • Added a field in the Payment Details for Purchase Order numbers
  • Added function to log when the "Remove Unused Policies" button is used in the System Audit
  • Improved the Update Stub options to Support Proxy URLs
  • Improved the Debug options by removing from Computer Settings and giving exclusive access to master accounts

1/4/2023 

Bugs and Fixes 

  • Resolved an issue where specifying * (any) Path and [] (empty/null) Process shows as matching in the Permit Application popup
  • Resolved an issue where navigation buttons on the Storage Devices page was not correctly progressing to the next page

New Features

  • Added proxy configuration for computers, computer group, and organizations
  • Added option to hide details of folders elements
  • Added ability to set an expiration date on storage approvals directly from approval
  • User login data records now contain geolocation data for enhanced security

Improvements 

  • Improved move computer functionality between organizations ā€“ Policies for Built-in Applications and Computer Specific Applications will now be transferred over with the move
  • Enhanced ITAR Compliance functionality
  • Increased total number of users that can be applied to a storage policy
  • Device names may now be modified from the Storage approval window    

12/6/2022 

Bugs and Fixes

  • Fixed matching applications by Created By Process and Certificates 
  • Resolved an issue where Agreement Quantity and License Count values were mis-matched 
  • Resolved an issue where the Configuration type was not displaying properly 
  • Fixed a Permissions issue involving Maintenance Mode Popup 
  • Fixed a Permissions issue involving Permit Application Popup 
  • Resolved an issue where the type of approval request was not being properly displayed the header 
  • Fixed formatting issues in Partner Resources Page. 
  • Fixed an issue where the matching applications option was displayed despite no matches made 
  • Revised Application Policy Popup formatting 
  • Revised error message prompt to be displayed when attempting to save an empty Application Definition 

New Features

  • Added enhanced security to NAC Policies and NAC Authorization Hosts 

Improvements 

  • Improved user Authorization pertaining to Help Desk ticket permissions (create, view, etc.) 
  • Added an error message which displays when attempting to merge applications of different OS types 
  • Improved performance on the Policies, Storage Policies, and Approvals when attempting to load Azure Directory Groups 
  • Revised and unified language used in ā€œStart Trialā€ links 
  • Improved Deploy Policies functionality 
  • Added support for duplicate naming of parent and child applications 
  • Improved audit logging policies 

11/28/2022

 Bugs and Fixes

  • Resolved issue involving Password Reset Link Expiration after setting up SSO
  • Resolved an issue with Network Access Control where Authorization Hosts did not download when set to global
  • Resolved Unified Audit issue caused by time mismatch 
  • Resolved an issue in which some Admins were logged out when doing approval request from email
  • Resolved an issue with policies being created in the wrong order
  • Resolved an issue with Keeper Password's Auto Submit is interfering with /popups/admin.aspx
  • Resolved an issue with Kaseya Integration - Add Paging to Kaseya API call for Services
  • Resolved an issue with ConnectWise Integration in which the Closing Status dropdown menu excluded inactive statuses
  • Resolved an issue with Storage Policies where selecting "Save" moved policy to top of hierarchy
  • Resolved an issue with Approval Requests not displaying properly when requested reason contained a large number of extended characters
  • Resolved an issue with Approval Request in which not all Groups were displayed when actioning a request for grandchildren
  • Resolved an issue with Reports where "Blocked Files in the Last 7 Days (Including Child Orgs)" was not displaying for some clients 

New Features

 Improvements 

10/28/2022 

Bugs and Fixes

  • Resolved an issue where expired trials were not showing pending quotes when redirected
  • Resolved an issue some customers experienced when trying to update a ticket that was just created
  • Resolved an issue on the edit Administrator page where pressing 'Enter' key would clear the value inside the Password field
  • Resolved an issue where the Export of Application Files would include 'DELETED' items
  • Resolved an issue with our PartnerProvision API where the data returned was not realtime data
  • Resolved an issue where NAC objects were duplicated in the list
  • Resolved an issue some customers experienced where duplicate entries were being created per Storage device
  • Resolved an issue where the ITGlue mapping was limited to 50 items for some customers
  • Resolved an issue some customers experienced where their login would fail to redirect from portal.threatlocker.com for Child Organizations

New Features

  • Added the ability to pass an OgranizationId through to our Reports API when getting Report Data
  • Added fields for Ticket Number and Comments to Storage Policies - these are pulled from the Approval page when approving Storage Requests
  • Added configuration for how ThreatLocker will close tickets using the ConnectWise Manage Integration
  • Added the ability to restrict Storage Policies to users from Approval Requests
  • Added the ability to add expiration to Storage Policies from Approval Requests
  • Added the ability to name the Storage Device from Approval Requests

Improvements

  • Added more details to the System Audit logging when changing Ringfencing within a Policy
  • Added validation to Regex rules when adding to an Application definition
  • Improvements to learning regarding empty files

9/21/2022

Bugs and Fixes

  • Resolved an issue in the Unified Audit where searching by the 'Policy Name' field excluded logs without a Policy Match (Network Entries)
  • Resolves an issue some customers were having whilst logging in using Geo Location restrictions
  • Resolves an issue experienced by some customers using File Ringfencing where the exclusions would not apply
  • Resolves an issue where the Deployment Center wasn't showing completed for "Review the Audit" when your computers were fully secured
  • Resolves an issue where expired trials were not showing pending quotes when redirected

Improvements

  • Improved the learning algorithms for Bluebeam files
  • Added the ability to search the Unified Audit by Created By process
  • Improved the speed in which Unified Audit logs are updated

New

  • Added support for multiple Created By processes on files to be displayed in the portal (requires Agent 7.6 or greater to apply)
  • Created User Roles - this allows you to create permission groups that can be applied to users
  • Reports API now supports the OrganizationId being passed through to Reports

9/13/2022 - Deployed Live

9/8/2022

  • Improved logging to the System Audit page to include maintenance mode used when approving a request
  • Improvements to moving policies from the Permitted Applications page
  • Added the ability to search by display name on the Organizations page
  • Performance improvements to the File History page to reduce load time 
  • Introduced cloud-based installation using ThreatLocker VDIs with Risk Center (for preapproved Beta testers only) see the associated article here.
  • Resolved an issue some customers experienced with application rules failing to refresh when editing an application from the audit
  • Resolved an issue some customers experienced when attempting to delete a Super Admin causing an error even when other Super Admins are still present
  • Resolved issue some customers experienced with ITGlue integration duplicating company entries

9/1/2022

  • Minor Bug Fixes and Improvements
  • Resolved an issue some customers experienced with application rules not automatically loading into the application page when viewed from the Unified Audit
  • Improvements to learning for LogMeIn Rescue Applet application
  • Added the ability to export filtered results from an application definition
  • Added the ability to ignore approval requests in bulk
  • Added a message when processing approval requests to alert you if an application has an existing policy applied to the requesting computer
  •  Added support for USB Manufacturers in Storage Control
  • Added the ability to define custom User Roles and apply those to Administrators
  • Performance improvements to the Permitted Applications page 

8/25/2022

  • Added individual computers to NAC 'Object' dropdowns in 'Source Location'
  • Improvements to ThreatLocker Access settings - child org settings will now be copied from the parent org
  • Improvements when approving a request using custom rules to also create a hash rule
  • Improved logging in the System Audit to log the child org a group is a member of when the ThreatLocker Version is changed on that computer group
  • Resolved an issue some customers experienced when receiving a password reset email it contained a link to the beta portal instead of the production portal

8/23/2022

  • Minor bug fixes and improvements
  • UI Improvements to the Permitted Applications page
  • Improvements in the handling of empty certificates in Approval Requests

8/19/2022

New Features

  • Added new Permitted Applications page where users can view all permitted applications in their environment along with the policies associated with those applications
  • Added an error message to the Help Desk when a user attempts to create a new ticket without providing a summary 
  • Added an update button to the Deployment Center when manually updating the endpoint count
  • Added additional logging in the System Audit when changing NAC policies and Authorization Hosts 
  • Added the ability to disable local login to ThreatLocker if SSO is enabled 
  • Added a banner to show users on trial when their trial is set to expire 
  • Changed the default learning period from 'Indefinite' to 21 days

Improvements and Bug Fixes

  • Resolved an issue some customers experienced when attempting to run the Blocked Files in the Selected Date Range report
  • Improvements to Help Desk to have better visibility when attaching pictures or have long text in a ticket
  • Improvement to Storage Control to prevent devices from using the same serial number
  • Improvements to the Deployment Center to change the Learning computers count logic
  • Resolved an issue some customers experienced with Cyber Hero Request Instructions not saving the 'Use Organization Settings' setting
  • Resolved an issue some customers experienced with grandchild organizations being unable to view child organization applications
  • Resolved an issue some customers experienced with the Permit Application page having a delay on loading
  • Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration 
  • Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  

8/9/2022

New Features

  • Added a Help button to the SSO setup page
  • Added a Switch to Beta button to make it easier if you are testing new Beta features
  • Added ThreatLocker Tamper Protection logs to the 'Remove White Noise' filter on the Unified Audit
  • Added the ability to adjust the column widths on the Organizations page
  • Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration  

Improvements and Bug Fixes

  • Improvements to Approval Request links in emails
  • Improvements to System Audit logging 
  • Improvements to the Signup page for new Trials
  • Improvements to Storage Control Policy creation page 
  • Resolved an issue some customers experienced with Passwordless Login always logging out after 30 minutes, even if the user selected a longer inactivity logout time
  • Resolved an issue some customers experienced with Cyber Hero Management settings not saving for child organizations if the parent organization did not have Cyber Hero Management enabled
  • Resolved an issue some customers experienced with their Help Desk tickets crashing when attempting to reply
  • Resolved an issue some customers experienced where the Update Contact Details page required input multiple times
  • Resolved an issue some customers reported with the Requestor reason becoming unreadable when an Approval was escalated to MSP via Cyber Hero Management
  • Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  
  • Resolved an issue some customers experienced with the Permit Application page having a delay on loading 

7/29/2022 

New Feature 

  •  Added the ability to add storage devices to an existing policy through an Approval Request  

7/15/2022

New Features

  • Added Requestor email address and reason to Storage Requests
  • Added feature to notify requestors when their Storage Requests are processed
  • Added support for storage device serial numbers that include special characters 
  • Added the ability to sign quotes using a mobile web browser

Bug Fixes

  • Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
  • Improvements to logging of activity from the mobile app
  • Minor improvements and bug fixes 

7/13/2022

New Features

  • Added Requestor email address and reason to Storage Requests
  • Added feature to notify requestors when their Storage Requests are processed
  • Added support for storage device serial numbers that include special characters 
  • Added the ability to sign quotes using a mobile web browser
  • O356 SSO support added for login. See KB here 
  • Added the ability to use a pipe character as a delimiter to add multiple specifications in the same filter textbox in the Unified Audit. See KB here
  • Added support for plus sign characters in usernames 
  • Added hostname to System Audit entries when the ThreatLocker Service is restarted 
  • Added button to download EU Partner Terms and Conditions to the Terms popup 

Bug Fixes

  • Minor improvements and bug fixes 
  • Improvements to logging of activity from the mobile app
  • Improvements and bug fixes to the Deployment Center page 
  • Improvements to data upload for machines that have been offline  
  • Improvements to HelpDesk  
  • Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
  • Fixed an issue some customers experienced with ConnectWise Integration tickets failing to be closed in ConnectWise when they were closed in ThreatLocker
  • Resolved an issue some customers experienced when attempting to load a Storage Control request from the tray and using the 'Login as Admin' button sending the user to a No Access page
  • Resolved an issue some customers experienced when completing approval requests the default 'Rules' options would be reset when 'CheckFileHistory' was used
  • Resolved an issue some customers experienced when creating a password that hitting the Enter key refreshed the page instead of saving the password
  • Resolved an issue some customers experienced in which Passwordless Login wasn't honoring the user's extended logout time
  • Security improvements to Super-Admin Child permission 
  • Fixed an issue some customers experienced with NAC policies not being created via group templates when deployed using an RMM  

6/14/2022

  • Minor improvements and bug fixes
  • Improvements to Reports Page
  • Resolved an issue some customers experienced with certificate data occasionally not displaying properly
  • Improvements to Resolve Ticket prompt making the feedback optional
  • Resolved an issue some customers experienced with links included in emails redirecting them incorrectly
  • Resolved an issue some customers experienced in which they received an error when redirecting from the Policies Page Last Match column
  • Improvements to Super-Admin Child permissions
  • Resolved an issue some customers experienced with files not being added if Installation Mode was ended prematurely

6/6/2022

New Features

  • New Deployment Center Dashboard to add visibility to deployment progress
  • Added an alert if trying to export more data than a CSV can contain

Improvements

  • Performance improvements
  • Improvements to processing Approval Requests to include an email to the Requestor when an Approval Request is added to an existing Application Definition
  • Improvements to generating reports to add the ability to download large reports directly, saving browser resources
  • Improvements to the Help Desk to permit attaching zip files
  • Improvements to NAC policies to eliminate Global options until this feature is supported
  • Improvements to the RMM and Script Window to link to the Deployment KBs
  • Improvements to the Help Desk to provide better visibility of the Status of a ticket
  • Improvements to Approval Request Reports to include comments and Requestor reason
  • Removed source port from NAC policies to simplify the process
  • Improvements to setting up Cyber Hero Management
  • Improvements to the Datto Integration company mapping to sort clients alphabetically

Bug Fixes

  • Minor bug fixes
  • Resolved an issue some customers experienced when opening a ticket through the Help Desk, the text field could be cleared when the page refreshed
  • Resolved an issue some customers experienced with super admins being unable to move computers to other organizations when managing a child organization
  • Resolved an issue some customers experienced with super admin child when making changes to the parent level policies
  • Resolved an issue some customers experienced in which notifications from an Approval Request were not linking to the request
  • Resolved an issue some customers experienced in which navigating to a different page while in a LiveChat with a Cyber Hero would open a new ticket
  • Resolved an issue one customer experienced with their Datto Integration resetting
  • Resolved an issue with the Help Desk in which some customers occasionally couldn't save the ticket
  • Resolved an issue in which the Confirm Ticket Resolution popup wasn't working correctly in Firefox browser
  • Resolved an issue some customers experienced with the DUO integration settings showing incorrectly for some users
  • Resolved an issue some customers experienced with Pending and Ignored Approval Requests failing to populate the Requestor's email address 

 5/19/2022

New Features

  •  Added a Health Dashboard page
  • Added 'Add to Online Application', and 'Add to Offline Application' buttons in the Unified Audit - these buttons will be supported in a future build 

Fixes and Improvements

  • Resolved an issue in which the cursor wasn't automatically returning to the input box when logging in using OTC
  • Resolved an issue some customers experienced with the Edit Application button showing an error
  • Resolved an issue some customers experienced with the System Audit Page searching by UTC instead of the configured time zone of the organization
  • Made improvements to how Certificates are displayed in the Unified Audit
  • Changed the ConnectWise Integration label to Active
  • Fixed an issue some customers experienced in which the entire name of the organization they are managed was not visible in the upper right-hand corner of the portal

5/9/2022

  • Improvements to OTC to include a 'Reset OTC for Next Login' button and new QR Code generation when switching from OTC to SMS to OTC again
  • Improvements to enforce MFA functionality
  • Added the ability to open a ticket in the Help Desk for a child organization as an admin of the parent organization 
  • Improvements to Learning Mode to now learn SHA256 Hashes
  • Resolved an issue certain customers experienced being prompted to confirm contact details on every login when using DUO 
  • Enhancements and bug fixes to IT Glue Integration

5/3/2022

  •  Performance improvements to the Unified Audit page
  • Improvements to permissions around making Network Ringfencing changes
  •  Fixed an issue some customers experienced with ConnectWise Agreements failing to update
  • Add the ability to filter by Computer Groups on the Computers Page
  • Fixed an issue some customers experienced that when using the Policies Export button, deleted Policies were also exported
  • Resolved an issue some customers experienced that not all usernames for an organization were being populated in the Username dropdown on the System Audit Page
  • Resolved an issue some customers experienced in which Policies created at the grandchild org level were applied to the grandparent org and not the parent org as expected
  • Improvements to the 'Show Computers for Child Orgs' checkbox on the Computers Page to have a default status of selected
  • Fixed an issue some customers experiences with the Help Desk Page not showing Resolved tickets as expected when the 'Resolved Tickets' checkbox was selected
  • Resolved an issue one customer experienced with Policies being incorrectly created in multiples for files that meet a specific criteria
  • Improvements to the Help Desk Page to include the ability for parent organizations to open tickets for child organizations
  • Resolved an issue some customers experienced with enabling Learning Mode from the quick dropdown on the Computers Page not being logged correctly in the System Audit
  • Resolved an issue some customers experienced that when editing their own administrator settings, they received an error
  • Resolved an issue in which some customers failed to receive the Update Contact Details page if admins changed enforced MFA settings
  • Added the ability to sort in ascending and descending order the Action Type, Hostname, Policy Action, Username and Date/Time in the Unified Audit
  •  Moved the 'Continue' button on the Setup MFA page for a better user experience 
  • Added the option to Elevate silently in the Policy window (Elevate Silently will be supported in ThreatLocker Version 7.2 or greater)
undefined

4/20/2022

  • Improvements to GeoFencing login restriction
  • Resolved an issue some customers experienced with rebranding the ThreatLocker Logo
  • Improvements to the ThreatLocker Request and Tray Notification customization feature
  • Improvements to the Help Desk Search fields
  • Fixed an issue some customers experienced with the User list on the Login Settings Page
  • Improvements to the user interface of the System Audit page
  • Added a popup reminder on login for customers that have support tickets to respond to

4/14/2022

  • Fixed an issue some customers experienced with ConnectWise Agreements not updating as expected
  • Fixed an issue some customers experienced with the ConnectWise Integration page 
  • Made improvements to the System Audit page to permit searching by GUID of the ObjectID
  • Fixed an issue some customers experienced with the Application Definition failing to properly export certificate information
  • Fixed an issue some customers experienced with deleting administrator accounts
  • Improvements to Help Desk textboxes 
  • Improvements to Learning Mode
  • Fixed an issue some customers experienced with the ConnectWise Integration Agreements not updating as expected

4/7/2022

  • Improvements to the Edit Computer Groups Page
  • Improvements to the UI functionality when utilizing the 'Move Computer' button on the Computers Page
  • Resolved an issue some customers experienced when attempting to use the 'Export' button on the Policies Page
  • Resolved an issue in which some customers were able to edit the ThreatLocker Access settings without super-admin permissions
  • Improvements to the ordering of Network Access Control Policies
  • Corrected an issue in which an entry in the Unified Audit would not link to the Network Access Control Policy that applied
  • Corrected an issue some customers experienced in which Network Access Control continued logging network traffic once it was disabled
  • Improved functionality of the 'Return to Parent' button
  • Improvements to the Update Contact Details page
  • Added the option to search by Subject on the Help Desk Page
  • Improved functionality of the Resolved/Not Resolved Ticket window popup
  • Improved the functionality of policies created by using template groups
  • UI improvements to the Help Desk Page
  • Improvements to the functionality of the Login Settings Page
  • Improvements to the policy creation page pertaining to policies created without applications
  • Improvements to the IT Glue Integration pertaining to mapping and asset creation
  • Resolved an issue some customers experienced when adding Tags to a Policy

4/6/2022

  • Resolved an issue some customers experienced in which the 'Resolve Ticket' button on the Help Desk page wasn't marking tickets as resolved
  • Resolved an issue some customers experienced in which disabling products from the Organizations Page was incorrectly causing the 'Configure Cyber Hero Management' button to populate
  • Resolved an issue in which some customers were unable to view and make changes to the ThreatLocker Tray Notification Appearance in the Default Policy
  • Resolved an issue some customers experienced with the IT Glue Integration not correctly saving certain settings
  • Resolved an issue some customers experienced with the Datto Integration in which the Auto-Push feature was failing to push large batch jobs
  • Performance improvements on the Computers Page