Known Issues - There are currently no known issues with the Beta Portal 

1/4/2023 

Bugs and Fixes 

• Resolved an issue where specifying * (any) Path and [] (empty/null) Process shows as matching in the Permit Application popup
• Resolved an issue where navigation buttons on the Storage Devices page was not correctly progressing to the next page

New Features

• Added proxy configuration for computers, computer group, and organizations
• Added option to hide details of folders elements
• Added ability to set an expiration date on storage approvals directly from approval
• User login data records now contain geolocation data for enhanced security

Improvements 

• Improved move computer functionality between organizations – Policies for Built-in Applications and Computer Specific Applications will now be transferred over with the move
• Enhanced ITAR Compliance functionality
• Increased total number of users that can be applied to a storage policy
• Device names may now be modified from the Storage approval window    

12/6/2022 

Bugs and Fixes

• Fixed matching applications by Created By Process and Certificates 
• Resolved an issue where Agreement Quantity and License Count values were mis-matched 
• Resolved an issue where the Configuration type was not displaying properly 
• Fixed a Permissions issue involving Maintenance Mode Popup 
• Fixed a Permissions issue involving Permit Application Popup 
• Resolved an issue where the type of approval request was not being properly displayed the header 
• Fixed formatting issues in Partner Resources Page. 
• Fixed an issue where the matching applications option was displayed despite no matches made 
• Revised Application Policy Popup formatting 
• Revised error message prompt to be displayed when attempting to save an empty Application Definition 

New Features

• Added enhanced security to NAC Policies and NAC Authorization Hosts 

Improvements 

• Improved user Authorization pertaining to Help Desk ticket permissions (create, view, etc.) 
• Added an error message which displays when attempting to merge applications of different OS types 
• Improved performance on the Policies, Storage Policies, and Approvals when attempting to load Azure Directory Groups 
• Revised and unified language used in “Start Trial” links 
• Improved Deploy Policies functionality 
• Added support for duplicate naming of parent and child applications 
• Improved audit logging policies 

11/28/2022

 Bugs and Fixes

• Resolved issue involving Password Reset Link Expiration after setting up SSO
• Resolved an issue with Network Access Control where Authorization Hosts did not download when set to global
• Resolved Unified Audit issue caused by time mismatch 
• Resolved an issue in which some Admins were logged out when doing approval request from email
• Resolved an issue with policies being created in the wrong order
• Resolved an issue with Keeper Password's Auto Submit is interfering with /popups/admin.aspx
• Resolved an issue with Kaseya Integration - Add Paging to Kaseya API call for Services
• Resolved an issue with ConnectWise Integration in which the Closing Status dropdown menu excluded inactive statuses
• Resolved an issue with Storage Policies where selecting "Save" moved policy to top of hierarchy
• Resolved an issue with Approval Requests not displaying properly when requested reason contained a large number of extended characters
• Resolved an issue with Approval Request in which not all Groups were displayed when actioning a request for grandchildren
• Resolved an issue with Reports where "Blocked Files in the Last 7 Days (Including Child Orgs)" was not displaying for some clients 

New Features

• Added Tray Redirect URL to the Application Policy Page
• Storage Request - Copied Tray Notification Setup from Application Policies to Storage Policies
• Elevation Request - Copied Tray Notification Setup from Application Policies to Computer Group Settings
• MAC Application Learning
• Added Mac Applications to the Approval Request Page
• Unified Audit file sizes may now be seen when exporting results
• Storage Request options may now be modified directly from a request
• Storage Request policy names may now be modified directly from an approval
• Added Application Control Polcies to MAC

 Improvements 

• Allow deletion of Applications/Storage Devices applied to policies
• Live Chat is now shown on the Quotes page
• Changes to Template
• Improvements to Ticketing System Performance 10/28/2022

10/28/2022 

Bugs and Fixes

• Resolved an issue where expired trials were not showing pending quotes when redirected
• Resolved an issue some customers experienced when trying to update a ticket that was just created
• Resolved an issue on the edit Administrator page where pressing 'Enter' key would clear the value inside the Password field
• Resolved an issue where the Export of Application Files would include 'DELETED' items
• Resolved an issue with our PartnerProvision API where the data returned was not realtime data
• Resolved an issue where NAC objects were duplicated in the list
• Resolved an issue some customers experienced where duplicate entries were being created per Storage device
• Resolved an issue where the ITGlue mapping was limited to 50 items for some customers
• Resolved an issue some customers experienced where their login would fail to redirect from portal.threatlocker.com for Child Organizations

New Features

• Added the ability to pass an OgranizationId through to our Reports API when getting Report Data
• Added fields for Ticket Number and Comments to Storage Policies - these are pulled from the Approval page when approving Storage Requests
• Added configuration for how ThreatLocker will close tickets using the ConnectWise Manage Integration
• Added the ability to restrict Storage Policies to users from Approval Requests
• Added the ability to add expiration to Storage Policies from Approval Requests
• Added the ability to name the Storage Device from Approval Requests

Improvements

• Added more details to the System Audit logging when changing Ringfencing within a Policy
• Added validation to Regex rules when adding to an Application definition
• Improvements to learning regarding empty files

9/21/2022

Bugs and Fixes

• Resolved an issue in the Unified Audit where searching by the 'Policy Name' field excluded logs without a Policy Match (Network Entries)
• Resolves an issue some customers were having whilst logging in using Geo Location restrictions
• Resolves an issue experienced by some customers using File Ringfencing where the exclusions would not apply
• Resolves an issue where the Deployment Center wasn't showing completed for "Review the Audit" when your computers were fully secured
• Resolves an issue where expired trials were not showing pending quotes when redirected

Improvements

• Improved the learning algorithms for Bluebeam files
• Added the ability to search the Unified Audit by Created By process
• Improved the speed in which Unified Audit logs are updated

New

• Added support for multiple Created By processes on files to be displayed in the portal (requires Agent 7.6 or greater to apply)
• Created User Roles - this allows you to create permission groups that can be applied to users
• Reports API now supports the OrganizationId being passed through to Reports

9/13/2022 - Deployed Live

9/8/2022

• Improved logging to the System Audit page to include maintenance mode used when approving a request
• Improvements to moving policies from the Permitted Applications page
• Added the ability to search by display name on the Organizations page
• Performance improvements to the File History page to reduce load time 
• Introduced cloud-based installation using ThreatLocker VDIs with Risk Center (for preapproved Beta testers only) see the associated article here.
• Resolved an issue some customers experienced with application rules failing to refresh when editing an application from the audit
• Resolved an issue some customers experienced when attempting to delete a Super Admin causing an error even when other Super Admins are still present
• Resolved issue some customers experienced with ITGlue integration duplicating company entries

9/1/2022

• Minor Bug Fixes and Improvements
• Resolved an issue some customers experienced with application rules not automatically loading into the application page when viewed from the Unified Audit
• Improvements to learning for LogMeIn Rescue Applet application
• Added the ability to export filtered results from an application definition
• Added the ability to ignore approval requests in bulk
• Added a message when processing approval requests to alert you if an application has an existing policy applied to the requesting computer
•  Added support for USB Manufacturers in Storage Control
• Added the ability to define custom User Roles and apply those to Administrators
• Performance improvements to the Permitted Applications page 

8/25/2022

• Added individual computers to NAC 'Object' dropdowns in 'Source Location'
• Improvements to ThreatLocker Access settings - child org settings will now be copied from the parent org
• Improvements when approving a request using custom rules to also create a hash rule
• Improved logging in the System Audit to log the child org a group is a member of when the ThreatLocker Version is changed on that computer group
• Resolved an issue some customers experienced when receiving a password reset email it contained a link to the beta portal instead of the production portal

8/23/2022

• Minor bug fixes and improvements
• UI Improvements to the Permitted Applications page
• Improvements in the handling of empty certificates in Approval Requests

8/19/2022

New Features

• Added new Permitted Applications page where users can view all permitted applications in their environment along with the policies associated with those applications
• Added an error message to the Help Desk when a user attempts to create a new ticket without providing a summary 
• Added an update button to the Deployment Center when manually updating the endpoint count
• Added additional logging in the System Audit when changing NAC policies and Authorization Hosts 
• Added the ability to disable local login to ThreatLocker if SSO is enabled 
• Added a banner to show users on trial when their trial is set to expire 
• Changed the default learning period from 'Indefinite' to 21 days

Improvements and Bug Fixes

• Resolved an issue some customers experienced when attempting to run the Blocked Files in the Selected Date Range report
• Improvements to Help Desk to have better visibility when attaching pictures or have long text in a ticket
• Improvement to Storage Control to prevent devices from using the same serial number
• Improvements to the Deployment Center to change the Learning computers count logic
• Resolved an issue some customers experienced with Cyber Hero Request Instructions not saving the 'Use Organization Settings' setting
• Resolved an issue some customers experienced with grandchild organizations being unable to view child organization applications
• Resolved an issue some customers experienced with the Permit Application page having a delay on loading
• Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration 
• Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  

8/9/2022

New Features

• Added a Help button to the SSO setup page
• Added a Switch to Beta button to make it easier if you are testing new Beta features
• Added ThreatLocker Tamper Protection logs to the 'Remove White Noise' filter on the Unified Audit
• Added the ability to adjust the column widths on the Organizations page
• Added support to the ConnectWise Manage Integration to select the default contact if the requestor email does not match a contact within the integration  

Improvements and Bug Fixes

• Improvements to Approval Request links in emails
• Improvements to System Audit logging 
• Improvements to the Signup page for new Trials
• Improvements to Storage Control Policy creation page 
• Resolved an issue some customers experienced with Passwordless Login always logging out after 30 minutes, even if the user selected a longer inactivity logout time
• Resolved an issue some customers experienced with Cyber Hero Management settings not saving for child organizations if the parent organization did not have Cyber Hero Management enabled
• Resolved an issue some customers experienced with their Help Desk tickets crashing when attempting to reply
• Resolved an issue some customers experienced where the Update Contact Details page required input multiple times
• Resolved an issue some customers reported with the Requestor reason becoming unreadable when an Approval was escalated to MSP via Cyber Hero Management
• Resolved an issue some customers experienced with the type of request not being added in the subject of request notification emails  
• Resolved an issue some customers experienced with the Permit Application page having a delay on loading 

7/29/2022 

New Feature 

•  Added the ability to add storage devices to an existing policy through an Approval Request  

7/15/2022

New Features

• Added Requestor email address and reason to Storage Requests
• Added feature to notify requestors when their Storage Requests are processed
• Added support for storage device serial numbers that include special characters 
• Added the ability to sign quotes using a mobile web browser

Bug Fixes

• Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
• Improvements to logging of activity from the mobile app
• Minor improvements and bug fixes 

7/13/2022

New Features

• Added Requestor email address and reason to Storage Requests
• Added feature to notify requestors when their Storage Requests are processed
• Added support for storage device serial numbers that include special characters 
• Added the ability to sign quotes using a mobile web browser
• O356 SSO support added for login. See KB here 
• Added the ability to use a pipe character as a delimiter to add multiple specifications in the same filter textbox in the Unified Audit. See KB here
• Added support for plus sign characters in usernames 
• Added hostname to System Audit entries when the ThreatLocker Service is restarted 
• Added button to download EU Partner Terms and Conditions to the Terms popup 

Bug Fixes

• Minor improvements and bug fixes 
• Improvements to logging of activity from the mobile app
• Improvements and bug fixes to the Deployment Center page 
• Improvements to data upload for machines that have been offline  
• Improvements to HelpDesk  
• Resolved an issue some customers experienced with the bottom menu items being omitted when using the screen zoomed in
• Fixed an issue some customers experienced with ConnectWise Integration tickets failing to be closed in ConnectWise when they were closed in ThreatLocker
• Resolved an issue some customers experienced when attempting to load a Storage Control request from the tray and using the 'Login as Admin' button sending the user to a No Access page
• Resolved an issue some customers experienced when completing approval requests the default 'Rules' options would be reset when 'CheckFileHistory' was used
• Resolved an issue some customers experienced when creating a password that hitting the Enter key refreshed the page instead of saving the password
• Resolved an issue some customers experienced in which Passwordless Login wasn't honoring the user's extended logout time
• Security improvements to Super-Admin Child permission 
• Fixed an issue some customers experienced with NAC policies not being created via group templates when deployed using an RMM  

6/14/2022

• Minor improvements and bug fixes
• Improvements to Reports Page
• Resolved an issue some customers experienced with certificate data occasionally not displaying properly
• Improvements to Resolve Ticket prompt making the feedback optional
• Resolved an issue some customers experienced with links included in emails redirecting them incorrectly
• Resolved an issue some customers experienced in which they received an error when redirecting from the Policies Page Last Match column
• Improvements to Super-Admin Child permissions
• Resolved an issue some customers experienced with files not being added if Installation Mode was ended prematurely

6/6/2022

New Features

• New Deployment Center Dashboard to add visibility to deployment progress
• Added an alert if trying to export more data than a CSV can contain

Improvements

• Performance improvements
• Improvements to processing Approval Requests to include an email to the Requestor when an Approval Request is added to an existing Application Definition
• Improvements to generating reports to add the ability to download large reports directly, saving browser resources
• Improvements to the Help Desk to permit attaching zip files
• Improvements to NAC policies to eliminate Global options until this feature is supported
• Improvements to the RMM and Script Window to link to the Deployment KBs
• Improvements to the Help Desk to provide better visibility of the Status of a ticket
• Improvements to Approval Request Reports to include comments and Requestor reason
• Removed source port from NAC policies to simplify the process
• Improvements to setting up Cyber Hero Management
• Improvements to the Datto Integration company mapping to sort clients alphabetically

Bug Fixes

• Minor bug fixes
• Resolved an issue some customers experienced when opening a ticket through the Help Desk, the text field could be cleared when the page refreshed
• Resolved an issue some customers experienced with super admins being unable to move computers to other organizations when managing a child organization
• Resolved an issue some customers experienced with super admin child when making changes to the parent level policies
• Resolved an issue some customers experienced in which notifications from an Approval Request were not linking to the request
• Resolved an issue some customers experienced in which navigating to a different page while in a LiveChat with a Cyber Hero would open a new ticket
• Resolved an issue one customer experienced with their Datto Integration resetting
• Resolved an issue with the Help Desk in which some customers occasionally couldn't save the ticket
• Resolved an issue in which the Confirm Ticket Resolution popup wasn't working correctly in Firefox browser
• Resolved an issue some customers experienced with the DUO integration settings showing incorrectly for some users
• Resolved an issue some customers experienced with Pending and Ignored Approval Requests failing to populate the Requestor's email address 

 5/19/2022

New Features

•  Added a Health Dashboard page
• Added 'Add to Online Application', and 'Add to Offline Application' buttons in the Unified Audit - these buttons will be supported in a future build 

Fixes and Improvements

• Resolved an issue in which the cursor wasn't automatically returning to the input box when logging in using OTC
• Resolved an issue some customers experienced with the Edit Application button showing an error
• Resolved an issue some customers experienced with the System Audit Page searching by UTC instead of the configured time zone of the organization
• Made improvements to how Certificates are displayed in the Unified Audit
• Changed the ConnectWise Integration label to Active
• Fixed an issue some customers experienced in which the entire name of the organization they are managed was not visible in the upper right-hand corner of the portal

5/9/2022

• Improvements to OTC to include a 'Reset OTC for Next Login' button and new QR Code generation when switching from OTC to SMS to OTC again
• Improvements to enforce MFA functionality
• Added the ability to open a ticket in the Help Desk for a child organization as an admin of the parent organization 
• Improvements to Learning Mode to now learn SHA256 Hashes
• Resolved an issue certain customers experienced being prompted to confirm contact details on every login when using DUO 
• Enhancements and bug fixes to IT Glue Integration

5/3/2022

•  Performance improvements to the Unified Audit page
• Improvements to permissions around making Network Ringfencing changes
•  Fixed an issue some customers experienced with ConnectWise Agreements failing to update
• Add the ability to filter by Computer Groups on the Computers Page
• Fixed an issue some customers experienced that when using the Policies Export button, deleted Policies were also exported
• Resolved an issue some customers experienced that not all usernames for an organization were being populated in the Username dropdown on the System Audit Page
• Resolved an issue some customers experienced in which Policies created at the grandchild org level were applied to the grandparent org and not the parent org as expected
• Improvements to the 'Show Computers for Child Orgs' checkbox on the Computers Page to have a default status of selected
• Fixed an issue some customers experiences with the Help Desk Page not showing Resolved tickets as expected when the 'Resolved Tickets' checkbox was selected
• Resolved an issue one customer experienced with Policies being incorrectly created in multiples for files that meet a specific criteria
• Improvements to the Help Desk Page to include the ability for parent organizations to open tickets for child organizations
• Resolved an issue some customers experienced with enabling Learning Mode from the quick dropdown on the Computers Page not being logged correctly in the System Audit
• Resolved an issue some customers experienced that when editing their own administrator settings, they received an error
• Resolved an issue in which some customers failed to receive the Update Contact Details page if admins changed enforced MFA settings
• Added the ability to sort in ascending and descending order the Action Type, Hostname, Policy Action, Username and Date/Time in the Unified Audit
•  Moved the 'Continue' button on the Setup MFA page for a better user experience 
• Added the option to Elevate silently in the Policy window (Elevate Silently will be supported in ThreatLocker Version 7.2 or greater)

4/20/2022

• Improvements to GeoFencing login restriction
• Resolved an issue some customers experienced with rebranding the ThreatLocker Logo
• Improvements to the ThreatLocker Request and Tray Notification customization feature
• Improvements to the Help Desk Search fields
• Fixed an issue some customers experienced with the User list on the Login Settings Page
• Improvements to the user interface of the System Audit page
• Added a popup reminder on login for customers that have support tickets to respond to

4/14/2022

• Fixed an issue some customers experienced with ConnectWise Agreements not updating as expected
• Fixed an issue some customers experienced with the ConnectWise Integration page 
• Made improvements to the System Audit page to permit searching by GUID of the ObjectID
• Fixed an issue some customers experienced with the Application Definition failing to properly export certificate information
• Fixed an issue some customers experienced with deleting administrator accounts
• Improvements to Help Desk textboxes 
• Improvements to Learning Mode
• Fixed an issue some customers experienced with the ConnectWise Integration Agreements not updating as expected

4/7/2022

• Improvements to the Edit Computer Groups Page
• Improvements to the UI functionality when utilizing the 'Move Computer' button on the Computers Page
• Resolved an issue some customers experienced when attempting to use the 'Export' button on the Policies Page
• Resolved an issue in which some customers were able to edit the ThreatLocker Access settings without super-admin permissions
• Improvements to the ordering of Network Access Control Policies
• Corrected an issue in which an entry in the Unified Audit would not link to the Network Access Control Policy that applied
• Corrected an issue some customers experienced in which Network Access Control continued logging network traffic once it was disabled
• Improved functionality of the 'Return to Parent' button
• Improvements to the Update Contact Details page
• Added the option to search by Subject on the Help Desk Page
• Improved functionality of the Resolved/Not Resolved Ticket window popup
• Improved the functionality of policies created by using template groups
• UI improvements to the Help Desk Page
• Improvements to the functionality of the Login Settings Page
• Improvements to the policy creation page pertaining to policies created without applications
• Improvements to the IT Glue Integration pertaining to mapping and asset creation
• Resolved an issue some customers experienced when adding Tags to a Policy

4/6/2022

• Resolved an issue some customers experienced in which the 'Resolve Ticket' button on the Help Desk page wasn't marking tickets as resolved
• Resolved an issue some customers experienced in which disabling products from the Organizations Page was incorrectly causing the 'Configure Cyber Hero Management' button to populate
• Resolved an issue in which some customers were unable to view and make changes to the ThreatLocker Tray Notification Appearance in the Default Policy
• Resolved an issue some customers experienced with the IT Glue Integration not correctly saving certain settings
• Resolved an issue some customers experienced with the Datto Integration in which the Auto-Push feature was failing to push large batch jobs
• Performance improvements on the Computers Page