Help CenterFor help with setting up a billing account please visit our KB article entitled "Adding a Billing Contact".
From Within Your Invoice
Once you have received your invoice link by email, follow the link to your invoice.
Add or Edit Credit Card, ACH, or Check/Wire Payment Methods
Select the 'Update Payment Details' button.
This will populate the ‘Payments’ window, which provides you with all information to fill out regarding your payment type. ThreatLocker offers three options for payment, that being ACH, Credit Card, or Check/Wire.
ACH
Credit Card
Check/Wire
To change your payment method, select the ‘Payment Type’ dropdown and select which one you will be using.
Fill in the rest of the information, then select the ‘Submit’ button underneath the information you have filled out.
Note: Fields that have a ‘*’ are required fields and must be filled out before hitting ‘Submit’.
Pay Instantly
Alternatively, you can pay instantly using a credit card or ACH. To do this, select the ‘Pay Now’ button once you have navigated to your invoice page.
Existing credit cards or ACH information will populate here. Select which Payment Type you will be using, then select the saved credit card or bank account from the dropdown below the Payment Type.
Select the ‘Pay Now’ button once this information has been entered.
Add or Edit PayPal Payment Details
Select the 'PayPal' button to pay via PayPal.
You will be redirected to log into PayPal to complete your transaction.
From The ThreatLocker Portal
Navigate to the ‘Billing’ page. using the left-hand menu.
Within the ‘Billing’ page, select the ‘+’ sign to the right of the ‘Payment Details’ box.
Once selected, this will open a side-panel titled ‘Add Payment Method’. You can enter your payment information here.
Select the ‘Payment Type’ dropdown to choose a different payment type.
Fill out the rest of your information. Fields with ‘*’ are required. Once this is done, select the ‘Submit’ button at the bottom of the page.
