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Portal Release Notes

6/16/2022 - 1:00 PM EST

  • Minor improvements and bug fixes
  • Improvements to Reports Page
  • Resolved an issue some customers experienced with certificate data occasionally not displaying properly
  • Improvements to Resolve Ticket prompt making the feedback optional
  • Resolved an issue some customers experienced with links included in emails redirecting them incorrectly
  • Resolved an issue some customers experienced in which they received an error when redirecting from the Policies Page Last Match column
  • Improvements to Super-Admin Child permissions
  • Resolved an issue some customers experienced with files not being added if Installation Mode was ended prematurely 

6/9/2022 - 1:00 PM EST

New Features

  • New Deployment Center Dashboard to add visibility to deployment progress
  • Added an alert if trying to export more data than a CSV can contain

Improvements

  • Performance improvements
  • Improvements to processing Approval Requests to include an email to the Requestor when an Approval Request is added to an existing Application Definition
  • Improvements to generating reports to add the ability to download large reports directly, saving browser resources
  • Improvements to the Help Desk to permit attaching zip files
  • Improvements to NAC policies to eliminate Global options until this feature is supported
  • Improvements to the RMM and Script Window to link to the Deployment KBs
  • Improvements to the Help Desk to provide better visibility of the Status of a ticket
  • Improvements to Approval Request Reports to include comments and Requestor reason
  • Removed source port from NAC policies to simplify the process
  • Improvements to setting up Cyber Hero Management
  • Improvements to the Datto Integration company mapping to sort clients alphabetically

Bug Fixes

  • Minor bug fixes
  • Resolved an issue some customers experienced when opening a ticket through the Help Desk, the text field could be cleared when the page refreshed
  • Resolved an issue some customers experienced with super admins being unable to move computers to other organizations when managing a child organization
  • Resolved an issue some customers experienced with super admin child when making changes to the parent level policies
  • Resolved an issue some customers experienced in which notifications from an Approval Request were not linking to the request
  • Resolved an issue some customers experienced in which navigating to a different page while in a LiveChat with a Cyber Hero would open a new ticket
  • Resolved an issue one customer experienced with their Datto Integration resetting
  • Resolved an issue with the Help Desk in which some customers occasionally couldn't save the ticket
  • Resolved an issue in which the Confirm Ticket Resolution popup wasn't working correctly in Firefox browser
  • Resolved an issue some customers experienced with the DUO integration settings showing incorrectly for some users
  • Resolved an issue some customers experienced with Pending and Ignored Approval Requests failing to populate the Requestor's email address 

 

6/3/2022

  • Health Dashboard page is fully live

5/26/2022

New Features

  •  Added a Health Dashboard page(only available in the menu on Beta) 

 5/23/2022

Fixes and Improvements

  • Resolved an issue in which the cursor wasn't automatically returning to the input box when logging in using OTC
  • Resolved an issue some customers experienced with the Edit Application button showing an error
  • Resolved an issue some customers experienced with the System Audit Page searching by UTC instead of the configured time zone of the organization
  • Made improvements to how Certificates are displayed in the Unified Audit
  • Changed the ConnectWise Integration label to Active
  • Fixed an issue some customers experienced in which the entire name of the organization they are managed was not visible in the upper right-hand corner of the portal 

5/11/2022

  • Added a link to easily switch to the beta portal from the live portal 
  • Improvements to OTC to include a 'Reset OTC for Next Login' button and new QR Code generation when switching from OTC to SMS to OTC again
  • Improvements to enforce MFA functionality
  • Added the ability to open a ticket in the Help Desk for a child organization as an admin of the parent organization 
  • Improvements to Learning Mode to now learn SHA256 Hashes
  • Resolved an issue certain customers experienced being prompted to confirm contact details on every login when using DUO 
  • Enhancements and bug fixes to IT Glue Integration
  •  Performance improvements to the Unified Audit page
  • Improvements to permissions around making Network Ringfencing changes
  •  Fixed an issue some customers experienced with ConnectWise Agreements failing to update
  • Add the ability to filter by Computer Groups on the Computers Page
  • Fixed an issue some customers experienced that when using the Policies Export button, deleted Policies were also exported
  • Resolved an issue some customers experienced that not all usernames for an organization were being populated in the Username dropdown on the System Audit Page
  • Resolved an issue some customers experienced in which Policies created at the grandchild org level were applied to the grandparent org and not the parent org as expected
  • Improvements to the 'Show Computers for Child Orgs' checkbox on the Computers Page to have a default status of selected
  • Fixed an issue some customers experiences with the Help Desk Page not showing Resolved tickets as expected when the 'Resolved Tickets' checkbox was selected
  • Resolved an issue one customer experienced with Policies being incorrectly created in multiples for files that meet a specific criteria
  • Improvements to the Help Desk Page to include the ability for parent organizations to open tickets for child organizations
  • Resolved an issue some customers experienced with enabling Learning Mode from the quick dropdown on the Computers Page not being logged correctly in the System Audit
  • Resolved an issue some customers experienced that when editing their own administrator settings, they received an error
  • Resolved an issue in which some customers failed to receive the Update Contact Details page if admins changed enforced MFA settings
  • Added the ability to sort in ascending and descending order the Action Type, Hostname, Policy Action, Username and Date/Time in the Unified Audit
  •  Moved the 'Continue' button on the Setup MFA page for a better user experience 
  • Added the option to Elevate silently in the Policy window (Elevate Silently will be supported in ThreatLocker Version 7.2 or greater)
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4/22/2022

  •  Improvements to GeoFencing login restriction
  • Resolved an issue some customers experienced with rebranding the ThreatLocker Logo
  • Improvements to the ThreatLocker Request and Tray Notification customization feature
  • Improvements to the Help Desk Search fields
  • Fixed an issue some customers experienced with the User list on the Login Settings Page
  • Improvements to the user interface of the System Audit page
  • Added a popup reminder on login for customers that have support tickets to respond to

  

4/18/2022

  • Fixed an issue some customers experienced with ConnectWise Agreements not updating as expected
  • Fixed an issue some customers experienced with the ConnectWise Integration page 
  • Made improvements to the System Audit page to permit searching by GUID of the ObjectID
  • Fixed an issue some customers experienced with the Application Definition failing to properly export certificate information
  • Fixed an issue some customers experienced with deleting administrator accounts
  • Improvements to Help Desk textboxes 
  • Improvements to Learning Mode
  • Fixed an issue some customers experienced with the ConnectWise Integration Agreements not updating as expected
  • Improvements to the Edit Computer Groups Page
  • Improvements to the UI functionality when utilizing the 'Move Computer' button on the Computers Page
  • Resolved an issue some customers experienced when attempting to use the 'Export' button on the Policies Page
  • Resolved an issue in which some customers were able to edit the ThreatLocker Access settings without super-admin permissions
  • Improvements to the ordering of Network Access Control Policies
  • Corrected an issue in which an entry in the Unified Audit would not link to the Network Access Control Policy that applied
  • Corrected an issue some customers experienced in which Network Access Control continued logging network traffic once it was disabled
  • Improved functionality of the 'Return to Parent' button
  • Improvements to the Update Contact Details page
  • Added the option to search by Subject on the Help Desk Page
  • Improved functionality of the Resolved/Not Resolved Ticket window popup
  • Improved the functionality of policies created by using template groups
  • UI improvements to the Help Desk Page
  • Improvements to the functionality of the Login Settings Page
  • Improvements to the policy creation page pertaining to policies created without applications
  • Improvements to the IT Glue Integration pertaining to mapping and asset creation
  • Resolved an issue some customers experienced when adding Tags to a Policy
  • Resolved an issue some customers experienced in which the 'Resolve Ticket' button on the Help Desk page wasn't marking tickets as resolved
  • Resolved an issue some customers experienced in which disabling products from the Organizations Page was incorrectly causing the 'Configure Cyber Hero Management' button to populate
  • Resolved an issue in which some customers were unable to view and make changes to the ThreatLocker Tray Notification Appearance in the Default Policy
  • Resolved an issue some customers experienced with the IT Glue Integration not correctly saving certain settings
  • Resolved an issue some customers experienced with the Datto Integration in which the Auto-Push feature was failing to push large batch jobs
  • Performance improvements on the Computers Page