Portal Release Notes 2023

17 min. readlast update: 03.12.2025

11/28/2023: Released to portal.threatlocker.com (Legacy)

Bugs and Fixes

  • Resolved an issue in Mac baselines that was caused by matching incorrect hashes 
  • Replaced language in quotes to better reflect the renewal period within the agreement 

11/16/2023: Released to portal.threatlocker.com (Legacy)

New Features

  • Instantly pay the total amount due on an invoice with a credit card or ACH using the Pay Now option
  • Add and update new cards and bank information for the Pay Now option
  • Invoices will show tax breakdowns based on country-specific requirements

11/3/2023: Released to portal.threatlocker.com (Legacy) 

Bugs

  • Resolved an issue around Invoices and visibility within the portal

10/30/2023: Released to portal.threatlocker.com (Legacy)

Bugs

  • Resolved a Legacy Portal issue that allowed the changing of maintenance modes via API without an AuthKey

10/11/2023: Released to portal.threatlocker.com (Legacy)

Improvements

  • Invoice Statements will now include a Payment Status that reflects the current status of each invoice listed on the statement 
  • On the payments page, the Total Amount Due has been updated to reflect refunds 

Bugs

  • Resolved an issue with invoices marked Paid even after a failed payment had been processed 
  • Resolved an issue where newly invited users were not added to their group or organization

 


8/15/2023: Released to portal.threatlocker.com (Legacy)

Bugs and Fixes

  • Resolved an issue with MAC and Network Control deny all policies 
  • Resolved an issue with the Microsoft Office Built-In policy 

Improvements

  • Improvements to the allowed variable to the Isolate feature in ThreatLocker Ops 

7/25/2023: Released to portal.threatlocker.com

Bugs and Fixes

  • Resolved an API issue in which MAC computers failed to download built-in applications 
  • Resolved an issue with the Azure Integration to ensure all available groups for a tenant are shown 

Improvements

  • Improved Health Center alerting capabilities

New Features


7/14/2023: Released to portal.threatlocker.com

Bugs and Fixed

  • Resolved an issue with Threat level and Event Occurrence functionality in ThreatLocker Ops 
  • Resolved an issue related to suggested ringfencing policies created during learning mode and policy hierarchy  
  • Resolved an issue with creating a Child Organization via deployment script 
  • Resolved an issue with MAC policy status visibility on the Policy page 
  • Resolved an issue with Network Control and null objects or tags 
  • Resolved an issue with processing double wildcard "**" entries 
  • Resolved an issue with the ThreatLocker Testing Environment and abandoned sessions 

Improvements

  • Improved the processing of geolocation data 

New Features

  • Threat level and Event Occurrence functionality are now included in ThreatLocker Ops 

6/23/2023: Released to portal.threatlocker.com

Bugs and Fixes

  • Resolved an issue with consecutive invoices not transferring all data from the old invoice to the new invoice  
  • Resolved an issue with how license counts are populated 
  • Resolved an issue with the removal of an administrator  
  • Resolved an issue with unnamed policies generated by MAC Approval Requests 
  • Resolved an issue where a permitted MAC file was logged in the wrong application 
  • Resolved an issue with permissions on Read Only accounts 
  • Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
  • Resolved an issue with the MAC CSV export of hashes 
  • Resolved an issue with computer-level policies not including policy order when learning 
  • Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab 
  • Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
  • Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares 
  • Resolved an issue where some Network Control policies would not delete 
  • Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser 
  • Resolved an issue where the Computer Count was not showing the correct organization 

Improvements

  • Added support for how SMS messages are sent. 
  • Improved the error-logging of ConnectWise integration tickets 
  • Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped 
  • Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In) 
  • Improved the Learning Mode for MAC to only learn files that hit the default deny policy 

New Features

  • Added custom security policy headers 
  • Added an optional secondary challenge to Network Control specifically for Objects, as well as a designated port field for the challenge

6/2/2023

Bugs and Fixes

  • Resolved an issue with permissions on Read Only accounts
  • Resolved an issue where the Computer Count was not showing the correct organization
  • Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser 
  • Resolved an issue with computer-level policies not including policy order when learning
  • Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares
  • Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
  • Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab
  • Resolved an issue with how license counts are populated
  • Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
  • Resolved an issue where a permitted MAC file was logged in the wrong application
  • Resolved a known issue with the Monitor PowerShell and SHA256 options in the options tab
  • Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level

Improvements

  • Improved the 'Manage Engine Rule' permission to include user roles under the master permissions menu
  • Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped
  • Added and improved our custom security policy headers
  • Improved the Learning Mode for MAC to only learn files that hit the default deny policy
  • Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In)
  • Added custom security policy headers

5/12/2023

Bugs and Fixes

  • Resolved an issue in which some Child level Orgs would see Parent level data
  • Resolved an issue where endpoints learning at the computer level would hit a policy at the group level and network exclusions would not be learned to the group policy
  • Resolved an issue where users who can assign roles could not see all the available options
  • Resolved an issue where the Baseline of a Mac was not being learned correctly when using Automatic Learning
  • Resolved an issue in where a policy could crash on Save when there is a large number of Ringfencing rules

Improvements

  • Improved the security of cookies, headers, MIME sniffing, and APIs on the portal
  • Improved the automatic learning of Python Software Foundation and Adobe Creative Cloud

New Features 

  • Added Irish VAT Number to ThreatLocker Ireland Invoices

5/1/2023

Bugs and Fixes

  • Resolved an issue where creating a Storage Control policy would include the entire folder
  • Resolved an issue where the application service wasn’t reopening a closed connection
  • Resolved an issue where the System Audit would not log group policy information when adding a suggested policy 
  • Resolved an issue where MAC applications were not showing on the Unified Audit
  • Resolved an issue with the copying of group learning duration from template organizations
  • Resolved an issue where adding elevation would not be recorded in the system audit.
  • Resolved an issue where Storage Control policies would default to the Entire Org hierarchy level
  • Resolved an issue where Global Orgs who accepted Suggested Ringfencing Policies from Child Orgs would not have a policy created
  • Resolved an issue with ignoring requests related to the enter key and typing in a new line
  • Resolved an issue with the password manager which was putting information in the incorrect field
  • Resolved an issue where securing a machine would cancel a scheduled maintenance mode
  • Resolved an issue where users were unable to add time to Learning (Hash Only) Mode
  • Resolved an issue where users would get an error message when they are logged into the portal and attempt to log in as an administrator
  • Resolved an issue where users could access Approval Requests in the portal after their organization had expired.
  • Resolved an issue where if a VDI machine timed out, the maintenance mode capture would not discard
  • Resolved an issue where Super-Admin-Child approval requests would not change from Pending to Approved
  • Resolved an issue where quotes were not populating all modules/products properly
  • Resolved an issue where searching by Certificate would exclude Null processes
  • Resolved an issue where the Process ID was missing when creating an export of the Unified Audit
  • Resolved an issue where reordering a Storage Control policy may cause a browser crash 

 New Features  

  • Added the ability for Child Super Admin to bulk ignore approval requests
  • Added "Install" Action Type to Mac Agent 

 Improvements  

  • Newly created computer groups will learn Computer Level policies, rather than Group Level policies  
  • Improved processing speed and page performance pf the Organization Invoice page
  • Improved the process of generating random install keys
  • Improved the integrations of Kaseya BMS, Datto PSA and CW Manage to show Escalated to ThreatLocker in tickets
  • Improved proposal name of the default agreement on the Quotes page
  • Updated MAC Installer
  • Improved the Maintenance Mode popup window for MAC
  • Improved the process of creating Child Orgs within the databases  
  • Users will now be able to view if an Options Tab option has been applied to their account, as well as remove the option
  • Improved the download process of ThreatLocker Applications versions
  • Memory usage in the View Check-In History page will now show in MB 
  • If the ThreatLocker Testing times out, then the capture will be discarded    
  • Improved the ability to choose which day the CW Integration Syncs the Agreements Count  

3/10/2023

Improvements


3/9/2023

Bugs and Fixes

  • Resolved an issue where users would not have permission to approve at Computer level even though they had permission to approve at the Entire Organization level.  
  • Resolved an issue with VDI machines and the time to populate Virus Totals inside Risk Center.  
  • Resolved an issue with the borders of the message box in relation to posting data from Excel.  
  • Resolved a formatting issue on the applications page, when searching by "Full Path" Mac Applications did not populate.  
  • Resolved an issue where users could not open the Ticket Configuration tab if they had deleted the Ticket Board within ConnectWise.  

 

New Features

  • Improved the language around Storage Control Popup notifications from the tray.  
  • The new Copy Policies button will now allow for policies to be copied between parent and child orgs, or to specific groups.   
  • The ThreatLocker Version drop down menu will now align with the computer groups running that version and allow for selecting endpoints for the next release.  

 

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Improvements

  • Improved the speed at which customer data will be written into the database.  
  • Elevation logs will now include a Permit Application and Add to Application buttons.  

 

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3/8/2023

Bugs and Fixes

  • Resolved an issue where the USB Activity in Selected Date Range Report failed to load older data  

 

New Features 

  • Users can successfully ignore/bulk ignore approval requests and include the reasoning why. This also includes an email notification with the reason to the requester. 
  • Elevation Status property has been added to the MacPolicy class. 
  • Users are able to select Elevation options for MAC policies.   

 

Improvements

  • The ThreatLocker Updates Facebook feed is now included on the portal sign-in page.  
  • Improved Datto PSA integration. Tickets generated in the ThreatLocker portal with a requestor email that matches the email of a contact in Datto PSA will grab the corresponding contact and place the user as the main contact on the PSA ticket.  
  • Improved the Unified Audit filtering options by adding a ‘Simulate Denies’ check box filter to show green denies     

2/24/2023

Bugs and Fixes

  • Resolved an issue causing the healthTLservice to install incorrectly 
  • Resolved an issue some customer experienced where they only received Help Desk email notifications confirming ticket creation and resolution 
  • Resolved an issue causing the Step-by-Step instructions for deploying with ConnectWise Command (formerly Continuum) to show an error message 
  • Resolved an error in which all unhandled exceptions generated a 500 server error message 
  • Resolved a performance issue caused by a NAC policy 

 

Improvements

  • Improved the view on the Applications page to show the operating system of the application 
  • Improved the process of confirming the start time of a maintenance schedule on the Computers page 

2/17/2023

Bugs and Fixes

  • Resolved an issue with the logging of certain fields in the Approval Request popup. 
  • Resolved an issue with the Created By character limit 
  • Resolved an issue with Datto RMM where companies on the deployment tab were not being integrated 
  • Resolved an issue in which elevation actions were not updating with the policy last match 
  • Resolved an issue with uppercase hashes being converted to lowercase 
  • Resolved a permissions issue between clients and partners 
  • Resolved an issue with duplicate permit policy creation   
  • Resolved an issue with the redirection of several locations in the Portal to Beta2   

 

New Features 

 

Improvements

  • Improved the Service Errors Page to include the ThreatLocker version 
  • Improved automatic email generation when creating a ticket 
  • Improved the support of Polish characters in the tray 
  • Improved the dropdown menu options for modules 
  • Improved the location of new policies that are listed as “after” to not show up after the Default-Deny policy 
  • Improved the HelpDesk options for child organizations without Co-Managed Direct Support  
  • Improvements to UX throughout 
  • Improved the System Audit Log to include the approval request GUID  
  • Changed from Twitter feed to the Facebook updates feed   
  • Improved the redirect location when users log out  

2/10/2023

Bugs and Fixes

  • Solved an issue with the ThreatLocker Testing Environment where hitting “Discard” could sometimes recognize as “End and Capture” 
  • Solved an issue with the ThreatLocker Testing Environment where Maintenance Mode was not working properly due to time sync issues
  • Solved an issue where moving a user to a new organization would not update the user’s apps database to the new organization  

2/9/2023

Improvements  

  • Improved the handling of certificates in the registration process 
  • Improved the manual option selections to create a rule under Permit Applications in the Unified Audit

 

New Features 

  • Added ThreatLocker Ops to the Product List Dropdown Menu and Quotes Page 
  • Added Configuration Management to the Product List Dropdown Menu and Quotes Page 

1/30/2023 

Bugs and Fixes 

  • Solved an issue that was preventing a report from populating and providing an export option
  • Solved an issue in which the application definitions were not downloading to apps.db due to being moved between hierarchy levels
  • Solved an issue in which searching for computers after going to the last page would not reset to the first page after completing the search
  • Solved an issue where information in the portal would appear skewed on small computer screens
  • Solved an issue where the existing approval request process was not suggesting custom rules appropriately and instead lead to a Service Connection error message
  • Solved an issue in which the MAC API and WebUI were not copying policies to the correct hierarchy levels
  • Solved an issue in which MAC Computer Groups in new organizations were being set to indefinite learning periods by default instead of 21 days
  • Solved an issue in which password managers were automatically putting saved passwords into the Multifactor Authentication Field
  • Solved an issue with the "Enable Learning and Rescan Baseline" checkbox
  • Solved an issue in which non-US Administrators were able to select ITAR compliance via the Organization Settings 
  • Solved an issue which allowed double wildcards within the User Interface
  • Fixed an issue with App Definitions and Hashes in which custom rules would be associated with a single hash, possibly blocking future updates
  • Fixed an issue within the portal that caused a customer to be charged incorrectly
  • Solved an issue that led to agreement quantities not updating correctly according to the data

New Features

Improvements 

  • Removed Pending and Approved escalation options from the Approval center drop down, except in multi-level approval request options
  • Improved the process of verifying default computer group creation during the creation of New Organizations
  • Improved the WebUI and API process where a new default group and a database are created when creating a New Organization
  • Added an error message for users attempting to create a policy named "N/A"
  • Added an option to end a scheduled maintenance mode via the API
  • Added a "Select All" checkbox in the Unified Audit
  • Added Organization Name in requests from approval center and unified audit.
  • Added a hyperlink to Knowledge Base website back to the web portal
  • Improved the process for policies in which multi-application suggested policies successfully add all applications associated with them.
  • Added a new permission level to allow access to Organization level only, and exclude any Child Organization levels
  • Improved the background process and speed of creating a computer group
  • Added search options by ticket number and ticket subject in the Mobile Help Desk
  • Improved customer options on the Options tab on computer, group, and organization popups 
  • Added functionality where newly created child organization will inherit Options from a Template organization within the parent.
  • Added function to add a note to modified times with Action logs in the Unified Audit
  • Improved the process in which the platform product will automatically be selected and cannot be disabled
  • Added a field in the Payment Details for Purchase Order numbers
  • Added function to log when the "Remove Unused Policies" button is used in the System Audit
  • Improved the Update Stub options to Support Proxy URLs
  • Improved the Debug options by removing from Computer Settings and giving exclusive access to master accounts

1/5/2023 

Bugs and Fixes 

  • Resolved an issue where specifying * (any) Path and [] (empty/null) Process shows as matching in the Permit Application popup
  • Resolved an issue where navigation buttons on the Storage Devices page was not correctly progressing to the next page

New Features

  • Added proxy configuration for computers, computer group, and organizations
  • Added option to hide details of folders elements
  • Added ability to set an expiration date on storage approvals directly from approval
  • User login data records now contain geolocation data for enhanced security

Improvements 

  • Improved move computer functionality between organizations – Policies for Built-in Applications and Computer Specific Applications will now be transferred over with the move
  • Enhanced ITAR Compliance functionality
  • Increased total number of users that can be applied to a storage policy
  • Device names may now be modified from the Storage approval window   

 

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