11/28/2023: Released to portal.threatlocker.com (Legacy)
Bugs and Fixes
- Resolved an issue in Mac baselines that was caused by matching incorrect hashes
- Replaced language in quotes to better reflect the renewal period within the agreement
11/16/2023: Released to portal.threatlocker.com (Legacy)
New Features
- Instantly pay the total amount due on an invoice with a credit card or ACH using the Pay Now option
- Add and update new cards and bank information for the Pay Now option
- Invoices will show tax breakdowns based on country-specific requirements
11/3/2023: Released to portal.threatlocker.com (Legacy)
Bugs
- Resolved an issue around Invoices and visibility within the portal
10/30/2023: Released to portal.threatlocker.com (Legacy)
Bugs
- Resolved a Legacy Portal issue that allowed the changing of maintenance modes via API without an AuthKey
10/11/2023: Released to portal.threatlocker.com (Legacy)
Improvements
- Invoice Statements will now include a Payment Status that reflects the current status of each invoice listed on the statement
- On the payments page, the Total Amount Due has been updated to reflect refunds
Bugs
- Resolved an issue with invoices marked Paid even after a failed payment had been processed
- Resolved an issue where newly invited users were not added to their group or organization
8/15/2023: Released to portal.threatlocker.com (Legacy)
Bugs and Fixes
- Resolved an issue with MAC and Network Control deny all policies
- Resolved an issue with the Microsoft Office Built-In policy
Improvements
- Improvements to the allowed variable to the Isolate feature in ThreatLocker Ops
7/25/2023: Released to portal.threatlocker.com
Bugs and Fixes
- Resolved an API issue in which MAC computers failed to download built-in applications
- Resolved an issue with the Azure Integration to ensure all available groups for a tenant are shown
Improvements
- Improved Health Center alerting capabilities
New Features
- Added SHA256 and Monitor PowerShell to the Options tab for customer use
7/14/2023: Released to portal.threatlocker.com
Bugs and Fixed
- Resolved an issue with Threat level and Event Occurrence functionality in ThreatLocker Ops
- Resolved an issue related to suggested ringfencing policies created during learning mode and policy hierarchy
- Resolved an issue with creating a Child Organization via deployment script
- Resolved an issue with MAC policy status visibility on the Policy page
- Resolved an issue with Network Control and null objects or tags
- Resolved an issue with processing double wildcard "**" entries
- Resolved an issue with the ThreatLocker Testing Environment and abandoned sessions
Improvements
- Improved the processing of geolocation data
New Features
- Threat level and Event Occurrence functionality are now included in ThreatLocker Ops
6/23/2023: Released to portal.threatlocker.com
Bugs and Fixes
- Resolved an issue with consecutive invoices not transferring all data from the old invoice to the new invoice
- Resolved an issue with how license counts are populated
- Resolved an issue with the removal of an administrator
- Resolved an issue with unnamed policies generated by MAC Approval Requests
- Resolved an issue where a permitted MAC file was logged in the wrong application
- Resolved an issue with permissions on Read Only accounts
- Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
- Resolved an issue with the MAC CSV export of hashes
- Resolved an issue with computer-level policies not including policy order when learning
- Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab
- Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
- Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares
- Resolved an issue where some Network Control policies would not delete
- Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser
- Resolved an issue where the Computer Count was not showing the correct organization
Improvements
- Added support for how SMS messages are sent.
- Improved the error-logging of ConnectWise integration tickets
- Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped
- Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In)
- Improved the Learning Mode for MAC to only learn files that hit the default deny policy
New Features
- Added custom security policy headers
- Added an optional secondary challenge to Network Control specifically for Objects, as well as a designated port field for the challenge
6/2/2023
Bugs and Fixes
- Resolved an issue with permissions on Read Only accounts
- Resolved an issue where the Computer Count was not showing the correct organization
- Resolved an issue where the Stub installer would not download from Deployment Center when using the Safari browser
- Resolved an issue with computer-level policies not including policy order when learning
- Resolved an issue where Network Control was unexpectedly blocking a small amount of internet shares
- Resolved an issue with V6 processing and ringfencing which caused duplicate extensions
- Resolved an issue with Datto RMM integration and the RMM Zone on the Integration Settings tab
- Resolved an issue with how license counts are populated
- Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
- Resolved an issue where a permitted MAC file was logged in the wrong application
- Resolved a known issue with the Monitor PowerShell and SHA256 options in the options tab
- Resolved an issue where moving Ringfencing exclusions from the individual machine level to the entire organization level would not carry exclusions to the new level
Improvements
- Improved the 'Manage Engine Rule' permission to include user roles under the master permissions menu
- Improved the integration with ConnectWise Manage so that grandchild organizations can now be referenced and mapped
- Added and improved our custom security policy headers
- Improved the Learning Mode for MAC to only learn files that hit the default deny policy
- Improved Ringfencing options in the Approval Center. Selecting PowerShell now includes PowerShell Version 7 (Built-In) and selecting RegSRV now includes Windows CScript (Built-In) and Windows WScript.exe (Built-In)
- Added custom security policy headers
5/12/2023
Bugs and Fixes
- Resolved an issue in which some Child level Orgs would see Parent level data
- Resolved an issue where endpoints learning at the computer level would hit a policy at the group level and network exclusions would not be learned to the group policy
- Resolved an issue where users who can assign roles could not see all the available options
- Resolved an issue where the Baseline of a Mac was not being learned correctly when using Automatic Learning
- Resolved an issue in where a policy could crash on Save when there is a large number of Ringfencing rules
Improvements
- Improved the security of cookies, headers, MIME sniffing, and APIs on the portal
- Improved the automatic learning of Python Software Foundation and Adobe Creative Cloud
New Features
- Added Irish VAT Number to ThreatLocker Ireland Invoices
5/1/2023
Bugs and Fixes
- Resolved an issue where creating a Storage Control policy would include the entire folder
- Resolved an issue where the application service wasn’t reopening a closed connection
- Resolved an issue where the System Audit would not log group policy information when adding a suggested policy
- Resolved an issue where MAC applications were not showing on the Unified Audit
- Resolved an issue with the copying of group learning duration from template organizations
- Resolved an issue where adding elevation would not be recorded in the system audit.
- Resolved an issue where Storage Control policies would default to the Entire Org hierarchy level
- Resolved an issue where Global Orgs who accepted Suggested Ringfencing Policies from Child Orgs would not have a policy created
- Resolved an issue with ignoring requests related to the enter key and typing in a new line
- Resolved an issue with the password manager which was putting information in the incorrect field
- Resolved an issue where securing a machine would cancel a scheduled maintenance mode
- Resolved an issue where users were unable to add time to Learning (Hash Only) Mode
- Resolved an issue where users would get an error message when they are logged into the portal and attempt to log in as an administrator
- Resolved an issue where users could access Approval Requests in the portal after their organization had expired.
- Resolved an issue where if a VDI machine timed out, the maintenance mode capture would not discard
- Resolved an issue where Super-Admin-Child approval requests would not change from Pending to Approved
- Resolved an issue where quotes were not populating all modules/products properly
- Resolved an issue where searching by Certificate would exclude Null processes
- Resolved an issue where the Process ID was missing when creating an export of the Unified Audit
- Resolved an issue where reordering a Storage Control policy may cause a browser crash
New Features
- Added the ability for Child Super Admin to bulk ignore approval requests
- Added "Install" Action Type to Mac Agent
Improvements
- Newly created computer groups will learn Computer Level policies, rather than Group Level policies
- Improved processing speed and page performance pf the Organization Invoice page
- Improved the process of generating random install keys
- Improved the integrations of Kaseya BMS, Datto PSA and CW Manage to show Escalated to ThreatLocker in tickets
- Improved proposal name of the default agreement on the Quotes page
- Updated MAC Installer
- Improved the Maintenance Mode popup window for MAC
- Improved the process of creating Child Orgs within the databases
- Users will now be able to view if an Options Tab option has been applied to their account, as well as remove the option
- Improved the download process of ThreatLocker Applications versions
- Memory usage in the View Check-In History page will now show in MB
- If the ThreatLocker Testing times out, then the capture will be discarded
- Improved the ability to choose which day the CW Integration Syncs the Agreements Count
3/10/2023
Improvements
- Portal link to ThreatLocker University updated to reflect new URL How to Create a ThreatLocker University Account | ThreatLocker Help Center (kb.help)
3/9/2023
Bugs and Fixes
- Resolved an issue where users would not have permission to approve at Computer level even though they had permission to approve at the Entire Organization level.
- Resolved an issue with VDI machines and the time to populate Virus Totals inside Risk Center.
- Resolved an issue with the borders of the message box in relation to posting data from Excel.
- Resolved a formatting issue on the applications page, when searching by "Full Path" Mac Applications did not populate.
- Resolved an issue where users could not open the Ticket Configuration tab if they had deleted the Ticket Board within ConnectWise.
New Features
- Improved the language around Storage Control Popup notifications from the tray.
- The new Copy Policies button will now allow for policies to be copied between parent and child orgs, or to specific groups.
- The ThreatLocker Version drop down menu will now align with the computer groups running that version and allow for selecting endpoints for the next release.
Improvements
- Improved the speed at which customer data will be written into the database.
- Elevation logs will now include a Permit Application and Add to Application buttons.
3/8/2023
Bugs and Fixes
- Resolved an issue where the USB Activity in Selected Date Range Report failed to load older data
New Features
- Users can successfully ignore/bulk ignore approval requests and include the reasoning why. This also includes an email notification with the reason to the requester.
- Elevation Status property has been added to the MacPolicy class.
- Users are able to select Elevation options for MAC policies.
Improvements
- The ThreatLocker Updates Facebook feed is now included on the portal sign-in page.
- Improved Datto PSA integration. Tickets generated in the ThreatLocker portal with a requestor email that matches the email of a contact in Datto PSA will grab the corresponding contact and place the user as the main contact on the PSA ticket.
- Improved the Unified Audit filtering options by adding a ‘Simulate Denies’ check box filter to show green denies
2/24/2023
Bugs and Fixes
- Resolved an issue causing the healthTLservice to install incorrectly
- Resolved an issue some customer experienced where they only received Help Desk email notifications confirming ticket creation and resolution
- Resolved an issue causing the Step-by-Step instructions for deploying with ConnectWise Command (formerly Continuum) to show an error message
- Resolved an error in which all unhandled exceptions generated a 500 server error message
- Resolved a performance issue caused by a NAC policy
Improvements
- Improved the view on the Applications page to show the operating system of the application
- Improved the process of confirming the start time of a maintenance schedule on the Computers page
2/17/2023
Bugs and Fixes
- Resolved an issue with the logging of certain fields in the Approval Request popup.
- Resolved an issue with the Created By character limit
- Resolved an issue with Datto RMM where companies on the deployment tab were not being integrated
- Resolved an issue in which elevation actions were not updating with the policy last match
- Resolved an issue with uppercase hashes being converted to lowercase
- Resolved a permissions issue between clients and partners
- Resolved an issue with duplicate permit policy creation
- Resolved an issue with the redirection of several locations in the Portal to Beta2
New Features
- New Help and Support drop-down menu available in the left-hand navigation menu
- Added MAC OS as an option to the CopyApplication function
- Added feature for new organizations to access the VDI environment
- Added options to the Remove Unused Policies features
- Added the option to include IP ranges in a Tag (not CIDR notation)
Improvements
- Improved the Service Errors Page to include the ThreatLocker version
- Improved automatic email generation when creating a ticket
- Improved the support of Polish characters in the tray
- Improved the dropdown menu options for modules
- Improved the location of new policies that are listed as “after” to not show up after the Default-Deny policy
- Improved the HelpDesk options for child organizations without Co-Managed Direct Support
- Improvements to UX throughout
- Improved the System Audit Log to include the approval request GUID
- Changed from Twitter feed to the Facebook updates feed
- Improved the redirect location when users log out
2/10/2023
Bugs and Fixes
- Solved an issue with the ThreatLocker Testing Environment where hitting “Discard” could sometimes recognize as “End and Capture”
- Solved an issue with the ThreatLocker Testing Environment where Maintenance Mode was not working properly due to time sync issues
- Solved an issue where moving a user to a new organization would not update the user’s apps database to the new organization
2/9/2023
Improvements
- Improved the handling of certificates in the registration process
- Improved the manual option selections to create a rule under Permit Applications in the Unified Audit
New Features
- Added ThreatLocker Ops to the Product List Dropdown Menu and Quotes Page
- Added Configuration Management to the Product List Dropdown Menu and Quotes Page
1/30/2023
Bugs and Fixes
- Solved an issue that was preventing a report from populating and providing an export option
- Solved an issue in which the application definitions were not downloading to apps.db due to being moved between hierarchy levels
- Solved an issue in which searching for computers after going to the last page would not reset to the first page after completing the search
- Solved an issue where information in the portal would appear skewed on small computer screens
- Solved an issue where the existing approval request process was not suggesting custom rules appropriately and instead lead to a Service Connection error message
- Solved an issue in which the MAC API and WebUI were not copying policies to the correct hierarchy levels
- Solved an issue in which MAC Computer Groups in new organizations were being set to indefinite learning periods by default instead of 21 days
- Solved an issue in which password managers were automatically putting saved passwords into the Multifactor Authentication Field
- Solved an issue with the "Enable Learning and Rescan Baseline" checkbox
- Solved an issue in which non-US Administrators were able to select ITAR compliance via the Organization Settings
- Solved an issue which allowed double wildcards within the User Interface
- Fixed an issue with App Definitions and Hashes in which custom rules would be associated with a single hash, possibly blocking future updates
- Fixed an issue within the portal that caused a customer to be charged incorrectly
- Solved an issue that led to agreement quantities not updating correctly according to the data
New Features
- Add Nerdio to dropdown under "Select your Deployment Method" in the deployment Center
- The Mac Agent can now download hashes without needing to click Deploy Policies.
- Added PutCore Support for MAC
Improvements
- Removed Pending and Approved escalation options from the Approval center drop down, except in multi-level approval request options
- Improved the process of verifying default computer group creation during the creation of New Organizations
- Improved the WebUI and API process where a new default group and a database are created when creating a New Organization
- Added an error message for users attempting to create a policy named "N/A"
- Added an option to end a scheduled maintenance mode via the API
- Added a "Select All" checkbox in the Unified Audit
- Added Organization Name in requests from approval center and unified audit.
- Added a hyperlink to Knowledge Base website back to the web portal
- Improved the process for policies in which multi-application suggested policies successfully add all applications associated with them.
- Added a new permission level to allow access to Organization level only, and exclude any Child Organization levels
- Improved the background process and speed of creating a computer group
- Added search options by ticket number and ticket subject in the Mobile Help Desk
- Improved customer options on the Options tab on computer, group, and organization popups
- Added functionality where newly created child organization will inherit Options from a Template organization within the parent.
- Added function to add a note to modified times with Action logs in the Unified Audit
- Improved the process in which the platform product will automatically be selected and cannot be disabled
- Added a field in the Payment Details for Purchase Order numbers
- Added function to log when the "Remove Unused Policies" button is used in the System Audit
- Improved the Update Stub options to Support Proxy URLs
- Improved the Debug options by removing from Computer Settings and giving exclusive access to master accounts
1/5/2023
Bugs and Fixes
- Resolved an issue where specifying * (any) Path and [] (empty/null) Process shows as matching in the Permit Application popup
- Resolved an issue where navigation buttons on the Storage Devices page was not correctly progressing to the next page
New Features
- Added proxy configuration for computers, computer group, and organizations
- Added option to hide details of folders elements
- Added ability to set an expiration date on storage approvals directly from approval
- User login data records now contain geolocation data for enhanced security
Improvements
- Improved move computer functionality between organizations – Policies for Built-in Applications and Computer Specific Applications will now be transferred over with the move
- Enhanced ITAR Compliance functionality
- Increased total number of users that can be applied to a storage policy
- Device names may now be modified from the Storage approval window