IT Glue Integration

3 min. readlast update: 05.26.2023

The ThreatLocker integration with IT Glue creates 2 Flexible Asset Types in the IT Glue Portal: ThreatLocker Computer Groups and ThreatLocker Computers. ThreatLocker will then synchronize the organization's computers and computer groups from ThreatLocker into IT Glue as Flexible Assets.

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Generating an API Key

First, you will need to generate an API Key. For information on how to generate your API Key from IT Glue, please click here.

Must name API key, “ThreatlockerAPI”
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The key will fail if its named anything else. For example, ThreatLockerAPI would fail. The capitalization throughout must match.  

Integration Settings 

To access the 'Integration Settings' tab, you need to navigate to the 'Integrations' tab, and click on the 'New Integration' tab at the top.

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Click the 'Setup' button next to the ITGlue logo.

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In the 'Integration Settings' tab, enter the API Key in the textbox.  

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Next, click the checkbox next to the items you wish to synchronize between ThreatLocker and IT Glue. You can choose Computers and/or Groups.  

Then, you need to select the 'Sync Frequency', how often you want the application to check for changes (e.g. new computers or groups).

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Finally, you will click the 'Save' button in the top left corner.

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Company Mapping

Once your API Key is validated, the 'Company Mapping' tab will be populated.

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On the left-hand side, you will see the ThreatLocker organizations under the account you are managing. Your IT Glue organizations will be in the dropdown menu on the right-hand side. Select the corresponding IT Glue organization from the dropdown menu beside the ThreatLocker organization. Then you will click the 'Save' button in the top left corner.

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Once you have clicked 'Save', your ThreatLocker computers and groups (depending on what you selected) will be listed in your IT Glue account under the corresponding IT Glue organization according to your mapping. Computer Names and Computer IDs are synchronized, and Computer Group Names and Computer Group IDs are synchronized.

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Customizing the Sidebar in ITGlue 

Navigate to Settings and then to the Account tab.

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Click the 'Customize Sidebar' button.

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Click 'Add Section' and then type a name for your new Sidebar section in the textbox.

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Drag your Flexible Assets into the section that says 'Drag menu items here to add them to this group'.

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Click the 'Save' button.

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Under the Organizations tab, you will see your Flexible Assets now added to the Sidebar.

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