Help CenterNote: This article contains directions for both the ThreatLocker Portal and the ThreatLocker Legacy Portal. If you are using the Legacy Portal, you can find the appropriate directions by scrolling down in the article.
Contents of Article:
- Pre-requisites for the Tray Branding
- How to Implement Tray Branding on the ThreatLocker Portal
- How to Implement Tray Branding on the ThreatLocker Legacy Portal
- How to Confirm Your Tray Icon Image Has Been Saved
- How to Force End the ThreatLocker Tray and Restart It
You can freely change your Tray branding icon in addition to the banner now.
Pre-requisites for the Tray Branding
- Must be Agent 6.0 (or newer)
- 16x16 image format (may automatically compress to formatted size)
- Image must be web-hosted
- Has to be a .ico file (cannot be renamed) -- must be converted to true .ico
How to Implement Tray Branding on the ThreatLocker Portal
Start off on the Organizations page and select the name of the organization you want to receive the changes. Branding must be applied to each existing organization individually.
The 'Update Organization' slide-in panel will appear on the right side of the screen. Locate the 'Customized Tray Branding' section of the panel.
Enter the URL to the web-hosted image in the 'Tray Icon' text box.
Select 'Update Organization'.
You can also easily hide the ThreatLocker Tray by inputting (hide) into the Tray Icon text box as shown in the screenshot below.
How to Implement Tray Branding on the ThreatLocker Legacy Portal
Start off on the Organizations page and edit the organization you want to receive the changes. Branding must be applied to each existing organization individually.
Navigate to the 'Branding' tab, and enter the URL to the web-hosted image in the 'Tray Icon' text box.
Click 'Save'
You can also easily hide the ThreatLocker Tray by inputting (hide) into the Tray Icon text box as shown in the screenshot below.
How to Confirm Your Tray Icon Image Has Been Saved
To Confirm that your Tray Icon image has been saved in the correct location on the endpoint, navigate to your ThreatLocker Directory.
C:\Program Files\ThreatLocker
Once that image has been confirmed in the directory, you have two options.
- Force end the ThreatLocker Tray and restart it
- Log out and Log back In
How to Force End the ThreatLocker Tray and Restart It
Open Task Manager.
Here is the newly implemented Tray icon.
The same icon will also appear in the top left corner of the request window popup once an end user clicks 'Request'.
To reset the tray icon back to the original ThreatLocker Icon, please use this link in the Tray Icon textbox: https://portal.threatlocker.com/partnerlogos/ThreatLockerIcon.ico