Restarting the ThreatLocker Agent

1 min. readlast update: 11.03.2021

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Overview

This article will cover the steps required to restart the ThreatLocker Agent on a computer.

This is most commonly used to force the Agent to update to the latest version.

Restarting the ThreatLocker Agent

  • Log into the ThreatLocker Portal.
  • Navigate to Computers Page using the left menu.
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  • Check the checkbox next to the desired computer, then select Restart Service > Restart Selected to restart the service on only select computers.
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  • Or to restart the ThreatLocker Service on all computers on the page, select Restart Service > Restart All, and all computers in the organization you are managing will have the ThreatLocker Service restarted without the need to select checkboxes next to the computers. If you also have the checkbox next to 'Show computers for child organizations' selected, the ThreatLocker Service will be restarted on all computers in all child organizations as well.  

Once pressed, you will receive the following message to confirm the restart.

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End users will NOT be impacted by restarting the ThreatLocker Service.

Note: Computers running a ThreatLocker agent version below 4.37.0.5 cannot be restarted using this method.

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