Help CenterThis article is scoped to outline the necessary access required in ServiceNow to create an REQ and the associated RITM. This article does not address creating an RITM directly, or creating an Incident.
In the ServiceNow main menu, searc for System OAuth or Inbound to locate Inbound Integrations.
Select the blue 'New integration' button.
Select OAuth - Client credentials grant.
1. Name - Provide a name that you can use to identify this new integration
2. OAuth application user - select the user in ServiceNow that this integration will be operating in the context of
3. Client ID - Client ID you will need to insert into the ThreatLocker Integration sidebar
4. Client secret -Client secret you will need to insert into the ThreatLocker Integration sidebar
Below this, set the auth scope that will provide the integration with access to the necessary apis.
- Select the Auth Scope name that contains the necessary access
- Add or remove access to APIs as required. Currently, if you wish to create an REQ and its associated RITM in ServiceNow, you will need to provide access to the Service Catalog API and the Table API.
Select the checkbox to Allow access only to APIs in selected scope to ensure the integration doesn't have access to more than is required.
Press the 'Save' button at the top to Save the the integration.
