How to Implement Tray Branding (Or Hide the Tray Icon)

3 min. readlast update: 01.17.2024
Note: This article contains directions for both the ThreatLocker Portal and the ThreatLocker Legacy Portal. If you are using the Legacy Portal, you can find the appropriate directions by scrolling down in the article.

Contents of Article:

  • Pre-requisites for the Tray Branding
  • How to Implement Tray Branding on the ThreatLocker Portal for the Entire Organization
  • How to Implement Tray Branding on the ThreatLocker Portal for a Computer Group
  • How to Hide the ThreatLocker Tray Icon
  • How to Implement Tray Branding on the ThreatLocker Legacy Portal
  • How to Confirm Your Tray Icon Image Has Been Saved
  • How to Force End the ThreatLocker Tray and Restart It

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You can freely change your Tray branding icon in addition to the banner now. 

Pre-requisites for the Tray Branding

  • Must be Agent 6.0 (or newer)
  • 16x16 image format (may automatically compress to formatted size)
  • Image must be web-hosted
  • Has to be a .ico file (cannot be renamed) -- must be converted to true .ico

How to Implement Tray Branding on the ThreatLocker Portal for the Entire Organization

Start on the Organizations page and select the settings gear icon to the right of the name of the organization you want to edit. Branding must be applied to each existing organization individually.   

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The 'Edit Organization Settings' slide-in panel will appear on the right side of the screen. 

  1. Locate the 'Customized Tray Branding' section of the panel.  
  2. Enter the URL to the web-hosted image in the 'Tray Icon' text box. 
  3. Select 'Save'. 
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How to Implement Tray Branding on the ThreatLocker Portal for a Computer Group

Start on the Computer Groups page and select the name of the computer group you want to edit.

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The 'Edit Organization Settings' slide-in panel will appear on the right side of the screen. 

  1. Navigate to the Tray Settings tab.
  2. Locate the 'Customized Tray Branding' section of the panel.  
  3. Enter the URL to the web-hosted image in the 'Tray Icon' text box. 
  4. Select 'Save'.  
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How to Hide the ThreatLocker Tray Icon

You can also easily hide the ThreatLocker Tray by inputting (hide) into the Tray Icon text box as shown in the screenshot below. This can be done at the organization level or the computer group level.

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How to Implement Tray Branding on the ThreatLocker Legacy Portal

Start off on the Organizations page and edit the organization you want to receive the changes. Branding must be applied to each existing organization individually.  

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Navigate to the 'Branding' tab, and enter the URL to the web-hosted image in the 'Tray Icon' text box.

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Click 'Save'

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You can also easily hide the ThreatLocker Tray by inputting (hide) into the Tray Icon text box as shown in the screenshot below.

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How to Confirm Your Tray Icon Image Has Been Saved

To Confirm that your Tray Icon image has been saved in the correct location on the endpoint, navigate to your ThreatLocker Directory.

C:\Program Files\ThreatLocker
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Once that image has been confirmed in the directory, you have two options.

  • Force end the ThreatLocker Tray and restart it
  • Log out and Log back In

How to Force End the ThreatLocker Tray and Restart It

Open Task Manager.

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Here is the newly implemented Tray icon.

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The same icon will also appear in the top left corner of the request window popup once an end user clicks 'Request'.

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To reset the tray icon back to the original ThreatLocker Icon, please use this link in the Tray Icon textbox: https://static.threatlocker.com/kb-articles/deployment/partnerlogos/ThreatLockerIcon.ico

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