How to Implement Tray Branding (Or Hide the Tray Icon)

Contents of Article:

• Pre-requisites for the Tray Branding
• How to Implement Tray Branding on the ThreatLocker Portal for the Entire Organization
• How to Implement Tray Branding on the ThreatLocker Portal for a Computer Group
• How to Hide the ThreatLocker Tray Icon
• How to Implement Tray Branding on the ThreatLocker Legacy Portal
• How to Confirm Your Tray Icon Image Has Been Saved
• How to Force End the ThreatLocker Tray and Restart It

You can freely change your Tray branding icon in addition to the banner now. 

Pre-requisites for the Tray Branding

• Must be Agent 6.0 (or newer)
• 16x16 image format (may automatically compress to formatted size)
• Image must be web-hosted
• Has to be a .ico file (cannot be renamed) -- must be converted to true .ico

How to Implement Tray Branding on the ThreatLocker Portal for the Entire Organization

Start on the Organizations page and select the settings gear icon to the right of the name of the organization you want to edit. Branding must be applied to each existing organization individually.   

The 'Edit Organization Settings' slide-in panel will appear on the right side of the screen. 

1. Navigate to the 'Customized Tray Branding' section of the panel.  
2. Enter the URL to the web-hosted image in the 'Tray Icon' text box. 
3. Select 'Save'. 

How to Implement Tray Branding on the ThreatLocker Portal for a Computer Group

Start on the Computer Groups page and select the name of the computer group you want to edit.

The 'Edit Organization Settings' slide-in panel will appear on the right side of the screen. 

1. Select the Tray Settings tab.
2. Navigate to the 'Customized Tray Branding' section of the panel.  
3. Enter the URL to the web-hosted image in the 'Tray Icon' text box. 
4. Select 'Save'.  

How to Hide the ThreatLocker Tray Icon

You can also easily hide the ThreatLocker Tray by inputting (hide) into the Tray Icon text box as shown in the screenshot below. This can be done at the organization level or the computer group level.

How to Confirm Your Tray Icon Image Has Been Saved

To Confirm that your Tray Icon image has been saved in the correct location on the endpoint, navigate to your ThreatLocker Directory.

C:\Program Files\ThreatLocker

Once that image has been confirmed in the directory, restarting the ThreatLocker Agent will allow the new branding to take effect. You can follow the following KB article to restart the ThreatLocker Agent:
Restarting the ThreatLocker Agent | ThreatLocker Help Center (kb.help)

Here is the newly implemented Tray icon.

To reset the tray icon back to the original ThreatLocker Icon, remove the link to the branding in the portal and restart the ThreatLocker Agent.