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ThreatLocker Mobile App Known Issues


Version 3.0 Outstanding Issues

  • Does not support Yubikey authentication  
  • Customers on Instance C and Instance F may be unable to view the Approvals page. We are working towards a swift resolution.

Resolved Issues

  • Some customers are unable to reach the Approvals page via the app - resolved
  • Android version is currently experiencing incompatibility with some Samsung Galaxy devices and Google Pixel devices - remediation coming soon - Resolved
  • Does not support DUO PUSH authentication - remediated
  • Once refresh is activated, it continues to spin - remediated
  • Usernames with a 2 character extension are unable to log in using the mobile app - remediated
  • Does not support users with Super Admin-Child permissions - resolved