Help CenterThreatLocker Agent updates undergo multiple steps of rigorous testing. An update will not move to the next level of testing until it passes its current testing.
Important: ThreatLocker Agent updates are deployed gradually and at a controlled pace to help avoid conflicts in customer environments. Auto-updates may be accelerated when an update addresses a critical security issue.
If ThreatLocker becomes aware of a potential issue with an agent build, the rollout may be paused while the issue is reviewed or resolved. This helps reduce the risk of deploying an update that could negatively impact customer systems.
Customers are responsible for maintaining their own ThreatLocker agent versions and should update agents according to their internal change-control and testing procedures.
ThreatLocker offers different update channels that receive updates on their own specific cadence. This update channel can be individually set on computer groups and will determine the earliest speed at which the group will have its ThreatLocker Version automatically updated (except in the situation in which a critical security concern is being addressed).
To alter your settings, navigate to the Computers > Groups page.
Channel Option Definitions
- Pre-releases: Once an agent update is released to beta, groups set to the Pre-Releases update channel will slowly receive the update.
- Expedited: After an update has passed all beta testing and is released to live, computer groups set to the Expedited update channel will begin receiving the update.
- Regular (Default): After the Expedited group, computer groups set to the Regular update channel will begin receiving the update.
- Slow and Steady: Once the Regular group is finished updating to the newest stable build, computer groups on the Slow and Steady update channel will begin receiving updates to the previous stable build.
- Manual Updates: Computer groups set to the Manual Update channel will not be updated automatically.
Change Update Channel on All Groups
To change the Update Channel for all groups, select the three horizontal lines button at the top of the page. Next, select the 'Change Update Channel (ALL)' button.
In the popup window, select the desired Channel option.
Press the 'Update All' button to change the Update Channel on all groups to the new selection.
Change Update Channel on Selected Groups
To change the Update Channel on selected groups, select the checkbox next to the group or groups you wish to change, then press the Change Update Channel button at the top middle of the screen.
Select the desired Channel Option and then press the 'Update {x} Groups' button.
