Help CenterOn December 14th, 2022, there was an issue regarding ThreatLocker and Hyper-V hosts with Windows Server 2019 that affected a limited group of partners.
Due to a known issue within Microsoft's December Patch Tuesday releases, an issue was triggered with our Hyper-V hosts that caused a handful of files to be profiled to our core later than usual.
This has since been remedied, and all files were accounted for by 10:30 AM EST on December 14th.
We have implemented several new procedures to ensure that this does not happen again.