ThreatLocker is aware of an issue with the 10.6 and 10.7 drivers, where, in some instances, the driver may become stuck during a machine's shutdown or restart. This was determined to be caused by leaked handles from remote executions and can be resolved by a system reboot. If you are not able to perform a system reboot, please reach out to the ThreatLocker Support Team.&nbsp; Our ThreatLocker Support Team can provide you with a tool to resolve this issue without requiring a system reboot.
You can contact our team by phone at (689) 444-3099&nbsp;or start a support chat via LiveChat. This issue has been resolved on Threatlocker driver versions 10.8 and above.
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ThreatLocker is aware of an issue with the 10.6 and 10.7 drivers, where, in some instances, the driver may become stuck during a machine's shutdown or restart. This was determined to be caused by leaked handles from remote executions and can be resolved by a system reboot.

If you are not able to perform a system reboot, please reach out to the ThreatLocker Support Team.  Our ThreatLocker Support Team can provide you with a tool to resolve this issue without requiring a system reboot.

You can contact our team by phone at (689) 444-3099 or start a support chat via LiveChat.

This issue has been resolved on Threatlocker driver versions 10.8 and above.

 

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Known Issue: Driver Not Restarting on Versions 7.0-7.4

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Known Issues

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