Help CenterTemporarily Disabling ThreatLocker
If you are trying to troubleshoot functionality issues with an application to verify that ThreatLocker is not responsible, we recommend that you don't uninstall the ThreatLocker application. Instead, you can temporarily stop the ThreatLocker Service.
ThreatLocker cannot be uninstalled or stopped while Tamper Protection is enabled.
To temporarily stop the ThreatLocker service:
- Disable Tamper Protection (For instructions on how to disable tamper protection, please refer to our article) -- Disabling Tamper Protection
- Open Command Prompt as an Administrator.
- Type "net stop HealthTLService" to stop the Health Service. (This step must be done before you attempt to stop the ThreatLocker Service as it will revive the ThreatLocker Service)
Note: On older versions of ThreatLocker, the Health Service is named "HealthTService"
- Type "net stop threatlockerservice" to stop the ThreatLocker Service.
- Type "net stop threatlockerdriver" to stop the ThreatLocker Driver.
- Press Enter.
You may also manually stop the services in the Windows Services control panel.
