Help CenterCurrently supported on Windows and macOS.
To access the latest updater file for manual deployment, the Default Version of a device group must be set to Package for Windows devices or MAC - Package for macOS devices.
Important: Devices in a group set to Package or MAC - Package will not receive agent updates automatically through the ThreatLocker portal. Existing devices must be updated manually, and newly installed devices will remain on their initially installed version until they are manually updated.
To access the latest updater file, the default version of a device group needs to be set to 'Package' or ' MAC - Package'.
Changing the Default Version of a Device Group
Important: If the group version is set from the main grid, it will only change the default version and will not impacted currently installed computers. Please use the Update Agent Version button to change both the Default Version and the version on all currently installed computers.
- From either the Computers or the Groups tab, select the 'Update Agent Version' button.
- Navigate to the 'Target Version' Dropdown Menu
- Sroll down the list and select or type 'Package' for Windows, Or if its MacOS select 'MAC-Package' .
- Next navigate to the 'Applies to' dropdown menu and select the group, groups, or organization you wish to push updates to through your existing tool.
- Once selected, click 'Update Agent Version'.
This will set the default version to 'Package', which instructs all agents within the selected 'Applies To' scope to check a new location for updates.
Retrieving the Updater File
Navigate to the Assets > Groups page.
Find the group whose update file you wish to retrieve.
In the 'Actions' column, select the 'Download' button.
Select 'Manual Deployment' method, and then choose the group that is set to the Package version.
Then select Updater to downlaod the latest updater file.
Once downloaded, the updater can be deployed using the software deployment method of your choice.
When new agent versions are released, this file will be replaced in the portal, and you will need to come back to the portal to retrieve the file from the same location.