Help CenterCyber Hero Management uses categories and subcategories to help organize and define how software is controlled within your environment. A category represents a wider group of related applications, such as Networking Tools, and can be used when you want a policy to apply broadly across that type of software. A subcategory provides a more specific classification within that larger category, such as IP Scanning Tool, and allows you to target a narrower set of applications without blocking the entire parent category.
Understanding the difference between categories and subcategories helps ensure policies are correctly scoped, whether your goal is to block a broad class of applications or only a specific type of software.
In the following table, categories are colored blue, and any related subcategories will appear underneath them in white.
Category |
Use Case |
Example |
AI Software |
Software that uses artificial intelligence, including AI-generated text or images. |
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AI Assistant |
Software designed to simulate conversation and activities with human users. |
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AI Image Generation Software |
Tools that create visual art or realistic images from text prompts. |
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AI Writing & Editing Software |
Software that assists in generating, refining, or checking text content. |
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Application Management Software |
Software that manages the lifecycle of applications. |
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Installation Software |
Software designed to create installer packages. |
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Uninstallation Software |
Software designed to remove programs. |
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Update Software |
Software designed to manage program updates. |
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Backup/Recovery Software |
Software that allows users to back up or recover data. |
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Backup Software |
Software that creates copies of historical data checkpoints for preservation. |
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Data Recovery Software |
Tools used to restore lost, deleted, or corrupted files from storage devices. |
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Browser Extension |
Software that is a browser extension (Chrome, Edge, Firefox, etc.). |
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Cloud Software |
Tools designed to store any type of file in the cloud. |
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Cloud File Storage |
Software that stores files or data on off-premises devices. |
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Communication Software |
Software that involves communication between different parties. |
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Collaboration Software |
Tools facilitating teamwork on projects. |
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Email Management Software |
Software used to organize and manage email accounts. |
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Meeting Software |
Software that is designed for meetings or audiences. |
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Messaging Software |
Software designed to send text, voice, and video messages. |
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VOIP Software |
Software allowing for voice calls over the internet. |
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Computer Hardware |
Devices recognized as physical hardware, such as USB devices. |
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Device Support Software |
Software that helps the OS communicate with specific hardware components. |
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Fax Software |
Used to send and receive digital documents via a fax protocol. |
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Peripheral Software |
Software pertaining to peripherals such as mice, keyboards, webcams, etc. |
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Printer Software |
Software used to manage print jobs and printer maintenance. |
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Custom Themes |
Software that involves the changing of visual themes and layouts. |
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Data Analytics Software |
Software that records, analyzes, or visualizes data. It includes lab-work-type software that can analyze various components. |
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Database Software |
Software that holds, queries, creates, and manages databases. |
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Database Driver |
Software that connects programs to a database. |
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SQL Server Software |
Software that is used to manage relational databases. |
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Design Software |
Software that permits users to design and edit, including visual designs, building software, engineering software, circuit design software, and more. |
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Augmented Reality Software |
Software that overlays digital information or objects onto the real world via a device. |
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Building Information Modeling (BIM) Software |
Specialized tools for the 3D design and management of building and infrastructure projects. |
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Computer-Aided Design Software |
Software used for engineering and architectural design. |
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Electrical Engineering Software |
Tools used to design, simulate, and analyze electrical systems and circuits. |
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Graphic Design Software |
Software used for creating visual content like logos, illustrations, and layouts. |
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Industrial Design Software |
Software focused on the design of manufactured products. |
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Label Design Software |
Software that is used to create and print professional labels, barcodes, and shipping tags. |
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Web Design Software |
Tools used to design the layout and visual elements of websites. |
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Development Software |
Software containing a suite of multiple development tools or runtime environments/SDKs. |
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Command-Line Interface Software |
A text-based interface that is used to interact with computer programs or the Operating System. |
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Encryption Software |
Software designed to protect user data by converting it into code to prevent unauthorized access. |
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Frameworks & SDK |
Collections of tools, libraries, and best practices used to build applications for specific platforms. |
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Integrated Development Environment (IDE) Software |
Software that provides developers with a centralized solution for code development. |
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Package Manager Software |
Software that installs and manages project dependencies. |
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Version Control Software |
Tools that track and manage changes to software code and files over time. |
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Diagnostic Tool |
Software used to diagnose, troubleshoot, and identify problems within a system or application. |
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Computer Optimization Tool |
Software that helps optimize a system's performance. |
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Hardware Diagnostic Software |
Software that diagnoses hardware health and performance. |
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System Information Software |
Software that displays detailed system specifications. |
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Vehicle Diagnostic Software |
Tools that read and interpret error codes from vehicles to diagnose problems. |
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Document Software |
Software that is used for managing, editing, or sharing documents. |
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Digital Note Management Software |
Software that is used for organizing, editing, and storing digital notes. |
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Document Scanning Software |
Software that converts physical paper documents into digital formats. |
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E-signature Software |
Tools that enable users to legally sign documents electronically. |
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Reference Management Software |
Tools for researchers to record and utilize bibliographic citations. |
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Template Software |
Software that provides users with pre-formatted layouts for documents, such as resumes or reports. |
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Writing and Grammar Assistance Software |
Tools that help improve writing, grammar, spelling, and the overall clarity of written communication. |
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Driver Software |
Software used to manage computer hardware drivers, excluding database drivers. |
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Educational Software |
Software designed to support education, training, teaching, and testing activities. |
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Exam Monitoring Software |
Software used to monitor and track users during tests or examinations to ensure testing integrity. |
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Learning Management Software (LMS) |
Tools that manage and deliver online learning and course content. |
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Language Learning Software |
Software that is designed to help users learn new languages. |
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Enterprise Software |
Software used specifically by businesses or companies to manage operations, processes, and organizational tasks. |
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Business Intelligence Software |
Software designed to collect, analyze, and present business data. |
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Customer Relationship Management (CRM) Software |
Software that helps companies manage customer relationships and interactions. |
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Contact Management Software |
Software that stores and organizes contact information. |
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Enterprise Resource Planning (ERP) Software |
Software used to integrate and manage core business processes, often in real-time. |
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Hospitality Software |
Software that is used to manage hospitality businesses, such as hotels, restaurants, and resorts. |
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Productivity Tracking Software |
Software that monitors and records time spent on tasks to analyze and improve efficiency. |
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Entertainment Software |
Software that provides users with entertainment, such as gaming, streaming movies or TV shows, and interactive experiences. |
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Audio Streaming Software |
Software that allows users to stream music, podcasts, audiobooks, and more. |
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E-Reader Software |
Software that lets users read and download digital copies of books and magazines. |
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News Aggregation Software |
Software designed to gather news and content from various sources into a centralized platform. |
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Social Media Platform |
Software that allows users to create and share information, ideas, and interests through virtual communities and networks. |
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Video Streaming Software |
Software that allows users to stream movies and TV shows. |
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File Management Software |
Software that helps search, organize, or initiate the transfer of data. |
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Cloud File Storage |
Software used to store files on cloud-based services instead of local physical devices. |
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Compression Software |
Software used to compress and decompress files to reduce storage size and simplify file transfers. |
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Data Erasure Software |
Software that securely deletes data from storage devices to prevent it from being recovered. |
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Download Manager Software |
Software used to speed up and organize file downloads. |
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File Conversion Software |
Software that changes a file from one format to another. |
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File Viewer Software |
Software that allows users to view a file's contents without editing it. |
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File Transfer Software |
Software that helps facilitate or initiate the transfer of data between devices or systems. |
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Partition Software |
Software used to create, modify, delete, and manage disk partitions on storage devices. |
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Financial Software |
Software related to financial services and management, including banking, payments, taxes, budgeting, and asset management. |
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Cryptocurrency Software |
Software used to manage cryptocurrency wallets and trading. |
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E-Commerce Software |
Software used for the commercial buying and selling of goods and services over the internet. |
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Point of Sales Software |
Software used to process sales transactions and manage purchases at retail or business locations. |
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Tax Software |
Software that is used to help prepare and file tax returns. |
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Gaming Software |
Software related to gaming devices or gaming activities for entertainment purposes. |
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Geographic Information Systems |
Software that analyzes and displays geographically referenced information, including topography, land surveying, or anything related to geographical analysis. |
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Mapping & Navigation Software |
Software that provides directions, such as GPS, maps, or route-planning software. |
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Healthcare Software |
Software used for managing medical information, diagnosing patients, scheduling doctor appointments, or anything pertaining to the medical field. |
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Fitness Software |
Software that is designed to track physical activity, workouts, and health metrics. |
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Medical Imaging Software |
Software that takes images of medical injuries, such as CT scans and X-rays. |
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Medical Practice Management Software |
Software that deals with the day-to-day operations of a medical practice, such as scheduling and billing. |
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Language Software |
Software related to language features, language customizations, language additions, or language packs. |
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Language Learning Software |
Software that is designed to teach new languages. |
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Translation Software |
Software that converts text or speech from one language to another. |
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Legal Software |
Software specifically designed to manage legal processes, legal information, and law-related operations. |
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Legal Services Software |
Software used for judicial case management, legal documentation, and lawyer operations. |
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Licensing Software |
Software that allows users to create and sign digital certificates. |
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Software License Management Software |
Software that is used to track software usage and compliance. |
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Manufacturing Software |
Software designed to support manufacturing processes, inventory management, supply chain operations, and production efficiency. |
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Marketing Software |
Software designed to assist businesses in analyzing, automating, and managing marketing operations, including social media campaign software and ads. |
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Media (Multimedia) Software |
Software that permits the editing and viewing of different media types, such as audio, video, and photos. |
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Audio Conversion Software |
Software that is used to change the format of audio files. |
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Audio Editing and Recording Software |
Software used for editing and recording audio files. |
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Video Editing Software |
Software used for creating and editing videos. |
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Photo Editing Software |
Software used for editing images. |
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Networking Software |
Software that pertains to the management, optimization, customization, or connectivity of networks. |
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Device Support Software |
Software that is used to manage and configure network devices. |
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IP Scanning Tool |
Software that is used to scan for IP Addresses or Ports on a network. |
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Networking & Connectivity Diagnostic Software |
Tools used to troubleshoot network connectivity and performance. |
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Terminal Emulator |
Software related to command-line interfaces or other text-based user interfaces. |
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VPN tool |
Software used to create secure and private network connections over the internet. |
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Open Source |
Software whose source code is publicly available and can be inspected, modified, and enhanced by anyone. It is often free to use and distribute and benefits from community-driven development and collaboration. |
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Operating Software |
Software that comes preinstalled with an operating system, including built-in applications, system components, or bundled distributions. |
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Office Suite Software |
A collection of productivity applications that typically includes a word processor, spreadsheet software, and presentation software. |
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Office Suite Extension |
Add-ons that enhance the functionality of Office Suite software. |
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Presentation Software |
Software used to create and display information in a slide show format. |
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Spreadsheet Software |
Tools for organizing, analyzing, and storing data in tabular form. |
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Word Processing Software |
Software used for the creation, editing, and formatting of text documents. |
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PDF Software |
Software used for managing and viewing PDF files. |
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PDF Converter |
Software that is designed to convert files to/from a PDF format. |
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PDF Editor |
Software that is designed to edit PDFs. |
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PDF Viewer |
Software designed to view PDFs. |
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Password Manager |
Software that manages or stores passwords and other confidential information. |
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Remote Management Software |
Software that allows users or administrators to remotely access, monitor, configure, and manage systems or devices. |
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Deployment Software |
Software used only for deploying applications. |
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Remote Access Clients |
Software that has remote access to different clients. |
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Remote Access Software |
Software that has remote access to different machines. |
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RMM Tool Software |
Software that remotely manages and monitors different environments. |
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Security Software |
Software designed to protect users' computer systems, networks, and data from vulnerabilities, malware, and other threats. |
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Antivirus Software |
Software that is used to detect and remove malicious software. |
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Encryption Software |
Software designed to secure data by encrypting it using mathematical algorithms. |
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Multi-factor Authentication Software |
Software that uses multiple verification methods to authenticate a user’s identity. |
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Shipping Management Software |
Software used to manage the shipping, transportation, tracking, and logistics of goods. |
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Shopping Tool |
Software that is used as a tool to help assist with making purchases from different websites or companies. |
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Surveillance Software |
Software that records and monitors activities or behaviors. This can apply to both physical and digital surveillance. |
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Technology Company |
Companies that develop software. |
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Transportation Software |
Software used to manage, coordinate, or provide transportation services. |
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Utility Software |
Software that doesn't fall into any of the categories and includes software used for daily tasks. |
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Adblocker |
Software that is used to block ads. |
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Augmented Reality Software |
Software that overlays digital content into a real-world environment using devices such as phones, tablets, or AR headsets. |
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Bookmark Management Software |
Software that organizes bookmarks in a browser. |
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Calendar Software |
Applications for managing time, including alarms, stopwatches, and countdowns. |
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Clock / Time Software |
Software that provides timekeeping features. |
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Fitness Software |
Software used to monitor health and exercise. |
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Polling Software |
Software that is used to collect feedback, opinions, or real-time votes from a group of people. |
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Screen Capturing Tool |
Software that captures a user's computer screen, including screenshots and videos. |
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Tab Management Software |
Software that allows users to organize, group, or save open browser tabs for improving performance and focus. |
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Task Management Software |
Software that is used to organize, assign, and track the progress of tasks or projects. |
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Weather Software |
Software that provides weather forecasts and weather information. |
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Virtualization Software |
Software that allows for the creation and management of virtual machines and environments. |
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Web Browser |
Software that allows users to browse the internet. |
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