Help CenterSome web browser extensions can affect how the ThreatLocker Portal performs. In scenarios where a browser extension impacts the performance of the ThreatLocker Portal, the recommendation is to add an exclusion for ThreatLocker or to disable/turn off the extension.
This article will address known issues with identified extensions and include the steps to take to resolve the issue.
Microsoft Editor: Spelling & Grammar Checker
When creating or editing a policy, the Microsoft Editor: Spelling & Grammar Checker Edge extension will attempt to spell-check every application when clicking the dropdown to select an application. This significantly delays the time it takes for applications to populate, with times being longer based on the amount of custom applications in the organization.
Configuring the Microsoft Editor Settings to Exclude ThreatLocker
Open the Microsoft Editor extenstion.
Navigate to the settings.
Add the URLs beta.threatlocker.com and portal.threatlocker.com to the Excluded sites by selecting '+Add another site'.
