Setting Up an Email for ThreatLocker Requests

2 min. readlast update: 10.28.2025

To set up an email for ThreatLocker requests, navigate to the 'Users' page using the left-hand side of the ThreatLocker Portal.

From the 'Users' page, select the hamburger button. Once the 'Additional Options' pop-up opens, select 'New User'.

Selecting this button will open the 'Create User' sidebar.

On this page, fill out all the necessary information. ThreatLocker will require you to enter the following information to create a new user:

  • First Name
  • Last Name
  • Time Zone
  • Username / Email Address
    • Enter the email address you would like to receive ThreatLocker requests in this field.
  • Password
    • Please use a secure password.

Once this information has been entered, navigate to the 'Notify on Request' section of the page.

Using the switches provided, select all requests for which you would like to receive notifications and switch them on. ThreatLocker gives you four options for receiving email notifications for requests:

  • Application Request
  • Storage Request
  • Elevation Request
  • Web Control Request

You can opt to receive as many of these notifications as you want. Once one of the switches is switched 'On', make sure you check the 'Email' box below it.

Once you have filled out all the information, select the 'Create' button at the bottom of the page.

Was this article helpful?