Notification Settings Page

Important: When notification settings are configured on the Notification Settings page, they take priority over any notification settings configured from an individual user’s sidebar. This means user-level notification settings are overridden whenever an organization-level notification setting exists, even if the user-level settings are assigned to a different user.

The Notification Settings page, located in the Response Center, allows administrators to manage notification preferences from one centralized location. Instead of configuring notification settings individually from each user’s sidebar, admins can now create and manage notification settings from a single page.

From this page, you can choose:

• Which notification types admins receive
• Which organization, groups, or computers the notification setting applies to
• Which recipients receive the notifications
• Whether notifications are sent by Email, SMS, Push Notification to the ThreatLocker Admin app, or a combination of these
• Custom Email and SMS/Push Notification content

Accessing Notification Settings

1. Log in to the ThreatLocker Portal.
2. Navigate to the Response Center > Approvals page
3. Select the blue button in the top left corner 'Notification Settings'.

The window displays existing notification settings in a table. Each row shows the notification type, organization, delivery method, and recipients.

Creating a New Notification Setting

To create a new notification setting:

1. Click New Notification Setting.
2. In the Create Notification window, select the Notification Type.
3. If Detect or Cloud Detect Notification are selected, next you will need to choose the severity level of the alerts that will be sent. (Information level is not recommended as it can create a high volume of notifications.)
4. Select the 'Applies to' for the setting.  If 'Entire Organization' is selected, you can choose to apply the same settings to other organizations.
5. If you want to apply these settings to organizations other than the logged in organization, toggle on the 'Appy these settings to Child Organizations?' and choose which organization(s) the setting applies to. (This toggle only appears after choosing Entire Organization as the Applies To.)
6. Select the desired destination (Email, SMS, or Push Notification).
7. Select 'Next'.
8. Select the recipients that should receive the notifications.
9. Customize the notification content if needed. Any of the text can be modified, and additional variables can be included if desired.
10.  Click the blue 'Create' button to save the settings.