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Updating Billing Information

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For help with setting up a billing account please visit our KB article entitled "Adding a Billing Contact".

From Within Your Invoice

Once you have received your invoice by mail, follow the link to your invoice.

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Add or Edit Credit Card, ACH, or Check/Wire Payment Methods

Select the 'Update Payment Details' button.

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This will open the payment details window as shown below. 

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Select your payment method from the 'Payment Type' dropdown menu.

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Fill in the rest of the information. Please note that items denoted with a '*' are required. Click the 'Submit' button to save your billing information.

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Add or Edit PayPal Payment Details

Select the 'PayPal' button to pay via PayPal.

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You will be redirected to log into PayPal to complete your transaction.

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From The ThreatLocker Portal

Navigate to the Billing page.  

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In the 'Payment Details' box, click on 'Add New Payment Details'.

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Next, enter your name and address. Then select the 'Payment Type' from the dropdown menu.

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Fill in the rest of the pertinent information and then click the 'Submit' button. Please note that all information marked with a '*' is required.

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